1600 Glenarm Place
1600 Glenarm Place, Denver, CO 80202
303-825-1600  WEBSITE save favorite
AVERAGE RATING
recommended by:
75%

overall rating:
4.2
3.7
3.74 Parking:
4.2
4.23 Maintenance:
4.3
4.32 Construction:
4.3
4.29 Noise:
4.4
4.39 Grounds:
4.3
4.26 Safety:
4.1
4.13 Office Staff:
< | >

Damaged Cars, Reoccuring Overcharges, Unprofessional Office Staff.

From: -Anonymous-
Date posted: 8/7/2008
Years at this apartment: 2007 - 2008
User Response is available. 1 response
 
1600 Glenarm Place. I was a prospective tenant and at this time I am not. This is what I know. A community with great potential. I will strongly suggest you do a few things to hold 1600 Glenarm Place accountable if you plan to live in the Red Peak Managed Property. First, always inspect your car before leaving the parking garage, or at the time your car is delieverd to your possession by the Valet Service Team. Though the valet team is a great team, the managment at Red Peak overworks and understaffs the valet service personel. Your car will be video taped upon its return. It will not be video tapped upon exit. So, if your car is damaged while being parked, you must notify them and make a claim (fill out an official claim form) before leaving the propery. So, even if your car gets damaged while getting parked on the propery, it leaves the propery then it gets video taped when it comes back to be parked....the car is damaged but it has been off the property and the car will be considered to have been damaged outside of realm of the liability of Glenarm Place. Lesson: always inspect your car before taking it off the property and make an official damage claim if it has been damaged. Once you drive off the property, they will assume no liability. On another note, if you make a change to your lease, for an increase or decrease in services such as adding an additional parking space, make certain to check the charges being applied to your agreement every month before you pay. Services like extra paid parking, even when you no longer want or need the and have cancelled the upgrade, have a way of getting re-billed to resident accounts the next month. Lesson: know what you are paying for. Check your amount due accordingly each and every month. When dealing with office personel, make certain to get confirmation. Get Changes to your lease, any change in writting so that you take with you written documentation for any changes to your lease, including the time of your move out (see in your lease, "notice to vacate form"... and section of lease) for your future records and confirmation to hold both parites accountable. If you make a change to your lease, ask you be given confirmation in writting, so when extra charges for parking (as but one example) are added for an extra space or paid upgrade to park indoors vs outside are added then later the same service is removed, but changes continue you can then have proof you were not to have incured an extra upgraded fee for a service you had, but terminated. Charges for items such as these have a way of getting billed even though those services have been droped. Check you monthy statement for proper charges. Check or inspect you car before leaving the property. Understand the notice to vacate clause and "form" of your lease and document that you have done things in accordance with your lease agreement upon move out or termination. I was condidering renting here, until the individual I know ran into the above issues. Fortunately, they were protected since the appropriate paper trail existed to hold 1600 Glenarm to their part of the contract. We did get a legal opinion of the lease, and the attorney stated, "This is on of the best lease documents I have ever seen in writing"...For the landlord.

Recommended: NO
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
3 of 5
I'm the author!
Lived here?


User Responses

From: alneuma Date: 04/30/2009
Any and all leases are going to be in favor of the property just to let you know that. They are to cover the properties ass not the renter!
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