This place sucks. The management changed about 5 or 6 months after I moved in and these new people are running the place into the ground. Any positive comments about this place are being left by the office staff. I don't know a single, happy person in the building.

Since the hotel closed, we've lost everything that made this a good place to live (room service, HBO, dry cleaning, house keeping, lockout service, 24 hour staff, etc).

The new front office staff, or as I like to refer to them: B-tchy, Blondy, and Useless are completely adversarial to anyone that was living here before they showed up.

B-tchy is petty and won't lift a finger to do anything. I once asked for an extra key-fob after they changed the entry system to the building and she wanted to charge me $50 for one. She's also removed coffee cups from the lobby because residents were using too many and recently canceled our newspapers.

Blondy is the good cop to B-tchy's bad cop. She'll promise you anything you want (probably just to get you out of the office), but she isn't capable of delivering anything. Mostly, I think she's just a pretty face to have around the office.

As far as I know, Useless does nothing except give strangers keys to people's apartments so that they can take unaccompanied tours of your home while you're out and without notifying you. She also likes to post false ads on craigs list for apartments that have room service (lost that over a year ago) and discounted rates to the health club (that is closing in a week).

There's also supposed to be a night maintenance guy, but he's never responded to a page and I don't believe he really exists.

The place is noisy all the time. The water to the building gets turned off every other week. When things break (like the elevators), nobody takes any responsibility. B-tchy actually had the nerve to blame the fire department once when the elevators broke and suggested that residents complain to them. The floors in the elevators are filthy. The contractors leave their things laying around in the hallways. There's never any space in the drop off / pick up area because the front office staff uses it as their personal parking lot. They also seem to let their friends park on the sidewalk by the drop off area all day / night long. There are construction workers / contractors / strangers in the building all the time because of the remodeling that's going on. They allow move-ins to use the normal elevators instead of the freight elevators and it can take over 10 minutes to get an elevator when this happens. People moving in today get the same apartment I have for about $500 less each month. There are a hundred more things I could put on this list, but that covers most ot the important things you should know about the place.

Unless you can afford a good lawyer to go after the management company every time you need something or want an unsafe condition fixed, don't move here. Unfortunately, I can't, so I'm stuck until my lease is up. x-2PE3sjUIIeetAHoKOk

User Responses
From: Anonymous	Date: 04/19/2007
Aside from the name calling (though I knew exactly who you are referring to by the nicknames), I have to agree with pretty much everything being said here. I don't feel as though I'm being treated like a person that was willing to pay over $2k a month to live in a "luxury" building. I feel more like the front office thinks I'm a jackass for living here and that all they care about is receiving my rent check. If you pay that much to live somewhere, shouldn't the staff treat you with a little respect and try to accommodate some of your requests (like the extra keyfob mentioned in the review above)? There have actually been days that I've wanted to sit in the lobby and turn potential renters away, but I'm afraid that the management company might find a way to evict for such a thing...

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