Carriage Place Apartments
AVERAGE RATING
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Decent Property - Incompetent Staff
From: -Anonymous-Date posted: 10/11/2004
Years at this apartment: 2004 - 2004
I'm willing to give the property itself fairly decent marks for meeting expectations, afterall it doesn't take a whole lot of effort to pick up the trash and trim the bushes.
The construction is also fairly well done, but beware if you're leasing a downstairs unit...the insulation is not nearly as well done as you will be led to believe by your leasing agent.
Don't be fooled during your tour by the numerous references which will be made to previous awards given to the property for "customer service"...I can only guess that it was before the current office management was in place.
Rest assured, you will be nickel and dimed to death when it is time for you to move out. And forget about escalating any issues you have to the Community Manager, she'll be far too "busy" to meet with you, much less to actually get anything done or resolved on your behalf. Instead of believing, "The Customer Is Always Right", the motto here is, "Give The Customer The Run-Around Long Enough And Eventually They'll Give Up".
Look long and hard before signing a lease here...there are other properties which are as nice but that have a much more competent, helpful and trustworthy staff.
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