Centergate Greenwood Park formerly Greenwood
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Love my Apartment, but Customer Service needs Improvement
From: gprenter79Date posted: 11/28/2007
Years at this apartment: 2007 - 2007
1 photo
I love my apartment and haven't had any serious issues, other than waiting too long to pick-up any packages at the leasing office. The leasing consultant doesn't even say "I'll be right with you" or acknowledge that I'm there till they are finished with whatever they are doing. They need to implement a package pick-up process (especially with Christmas just around the corner). Also there are some people in my building who smoke marijuana and I can smell it in my apartment when I get home from work and it bothers me for about 5 minutes (can't they smoke outside)' Parking is terrible for visitors, but since I live on my own, I don't find it a problem (unless someone is parked in my space).
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Updated - As it turns out, as soon as I posted this comment, I received a response from the Regional Manager and she was very understanding and helped me with my concerns. I really appreciated the call back and the suggestions she offered. BuLYzGcKAVo8MQPlcXJq
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