Waterfront Apartments
#20,754 #27 #612

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Waterfront Apartments

10555 West Jewell Avenue, Lakewood, CO 80232
(510 Reviews)
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"Disappointing - it is managed by a greedy corporation that seeks to maximize profit at our" ...
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Floor Plans & Pricing

1 Bedroom

Cherry Creek

1 Bed, 1 Bath | 700 sq. ft.

See Floor Plan Details

Junior

1 Bed, 1 Bath | 600 sq. ft.

See Floor Plan Details

Chatfield

1 Bed, 1 Bath | 700 sq. ft.

See Floor Plan Details

2 Bedrooms

Twin Lake

2 Beds, 2 Baths | 1,000 sq. ft.

See Floor Plan Details

Steamboat Lake

2 Beds, 2 Baths | 1,000 sq. ft.

See Floor Plan Details

Lake Dillon

2 Beds, 2 Baths | 1,000 sq. ft.

See Floor Plan Details

Grand Lake

2 Beds, 1 Bath | 950 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D

Review Ratings

Noise

2.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

2.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Waterfront Apartments Reviews

(479)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2023

8/11/2023

They donā€™t care about their paying residents

They'll sign a lease with you then tell you two days before you move in that the apartment isnā€™t ready. Theyā€™ll tell you where you can park for free then tell you thereā€™s nothing they can do when your car gets towed anyway. Theyā€™ll tellā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2022 - 2023

    2/10/2023

    Living Hell

    Save yourself the pain quite honestly of moving here. I dread coming home every day. Moving into the apartment it had shoe prints on the walls, the carpet which had been recently replaced was not evenly aligned and had multiple runs. Living here the stoveā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2020 - 2023

      1/11/2023

      Would not recommend

      The office doesnā€™t care about their tenants and are rude. Our AC was broken all of summer and wasnā€™t replaced until well into fall. They donā€™t shovel/plow so everything becomes super icy. Weā€™ve had issues with homeless in the laundry rooms. We do not haveā€¦Ā See More >

        Updated Review

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        anonymous

        Resident ā€¢ 2007 - 2022

        6/11/2022

        Horrible new ownership

        I have lived in this apartment complex for over a decade, and I continue to watch it spiral downward. Crime has been increasing - some instances of people having their cars broken into. I've seen 4 instances where people had their cars hit on bothā€¦Ā See More >
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          Ta100259

          Resident ā€¢ 2021 - 2022

          2/20/2022

          I am just going to start with this. DO NOT RENT from this company! I moved in in the beginning of October. Since day one my shower was flooding. I let maintenance know and it took them over a month to fix it. Luckily myā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2018 - 2020

            2/8/2022

            The way Greystar and Waterfront treats former employees is absolutely horrendous. Having a close friend work for this company and seeing how they treated them on the way out was shocking. To kick someone out in 2020 during a pandemic is downright egregious. They paidā€¦Ā See More >
              Review Author Icon

              Resident 983123

              Verified Resident ā€¢ 2019 - 2021

              12/21/2021

              You say you can only contact for urgent needs. Mine is it urgent, however, it still give me the right to contact that this experience living in this place has been the worst I have ever seen. Ive lived in CO for 12 years andā€¦Ā See More >
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                Resident 981492

                Verified Resident ā€¢ 2019 - 2021

                12/15/2021

                Presents well, not bad for location and appearance. Updated applications, but updates are cheaply done. ie, new carpets with out carpet pads in hallways make for an uneven floor. One yellow apt entrance light on building 5 which is the only building Greystarā€¦Ā See More >

                  Updated Review

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                  Resident 736190

                  Verified Resident ā€¢ 2016 - 2021

                  11/21/2021

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                    Manager

                    11/24/2021

                    Waterfront Apartments
                    Thanks for chiming in... If there are issues that we can address to give you a 5-star experience, please contact me personally at waterfrontmgr@greystar.com or 303-988-0866. Tim Jones, Community Manager
                    Review Author Icon

                    Resident 973549

                    Verified Resident ā€¢ 2020 - 2021

                    11/19/2021

                    The security of the building is minimal, never have I lived in an apartment where anyone could walk in the front entry way so easily. Neighbor's cars have been stolen and/or broken into multiple times. Haven't felt a sense of safety in aā€¦Ā See More >
                      Manager

                      11/20/2021

                      Waterfront Apartments
                      Thank you for taking the time to post your review. I am sorry that you have had a less-than-5-star experience in our community. Like many apartment communities, our interior breezeways are public access and have been since the community was built. Unlike many communities, our breezeways are enclosed and climate controlled in the winter for the comfort of our residents and their guests. We employ a security company to patrol throughout the night and have forged a partnership with the Lakewood Police to reduce instances of crime in the community. Our late fees and eviction proceedings are actually stipulated by Colorado law and we comply with all legal requirements. We have also helped more than 50 residents connect with resources for rental assistance during the pandemic. I am proud to be part of a team that shows great empathy and compassion and works harder to help our valued residents. Please reach out to me at 303.988.0866 or waterfrontmgr@greystar.com if you need specific assistance. Thanks again for your feedback, Tim Jones, Community Manager

                      Updated Review

                      Review Author Icon

                      Resident 817351

                      Verified Resident ā€¢ 2019 - 2021

                      11/15/2021

                      The laundry facilities are poor, in fact, I have to take my laundry to a laundromat. The parking leaves much to be desired. My car was stolen. The mail boxes have been tampered with twice and I had to go to the postā€¦Ā See More >
                        Manager

                        11/16/2021

                        Waterfront Apartments
                        Thank you for your feedback. We are doing a lot in recent months to improve the living experience, including adding an overnight security officer, repairing and replacing mail boxes that were installed when the property was built, and adding staff on the maintenance and office teams. We anticipate that these changes will make Waterfront a 5-star community. Thanks again, Tim Jones, Community Manager
                        Review Author Icon

                        Resident 971081

                        Verified Resident ā€¢ 2021

                        11/14/2021

                        Love the location! Staff and neighbors are very friendly. The amenities are awesome! Be next to the lake is so pretty. Apartments are dog and kid friendly. I would absolutely recommend these apartments to anyone.

                          Manager

                          11/16/2021

                          Waterfront Apartments
                          Thanks so much for your kind words! We are always looking for ways to improve the living experience of our Residents and it's great to hear when we succeed. If anything falls below a 5-star experience for you, please reach out to us at 303-988-0866 or on the Resident Portal so that we can fix it. Thanks again! Tim Jones, Community Manager

                          Updated Review

                          Review Author Icon

                          Resident 959069

                          Verified Resident ā€¢ 2021

                          11/5/2021

                          This apartment complex has been sold again recently and neither the exiting management nor the entering management are interested in assisting residents. Harassment by neighbors is allowed by management. Living in moldy apartment units is encouraged. People park anywhere they want illegally overnight, including onā€¦Ā See More >
                            Manager

                            11/10/2021

                            Waterfront Apartments
                            Thank you for sharing your concerns. I assure you that we take issues of maintenance very seriously. In any case of moisture resulting in mold (or anything resembling mold) we remediate using specialists in that field. We also actively pursue credible complaints against disruptive neighbors. Our maintenance techs respond to most issues within 24 hours of receiving work orders. Please reach out to me personally so that I can address the specifics of your situation and give you a 5-star living experience. Sincerely, Tim Jones, Community Manager
                            Review Author Icon

                            Resident 966275

                            Verified Resident ā€¢ 2021

                            11/1/2021

                            My apartment was clean and maintained when I moved in. The area is maintained well and the staff is friendly. It is pretty quiet and the location is amazing. I have oy been here about two weeks and I am glad I made thisā€¦Ā See More >
                              Manager

                              11/2/2021

                              Waterfront Apartments
                              Thank you so much for sharing your experience at Waterfront! Our Maintenance team works very hard to be sure that the grounds and homes are well cared for. If you ever need anything, you can enter a request on the Resident Portal or reach out to us in the office at 303.988.0866.
                              Review Author Icon

                              Resident 963718

                              Verified Resident ā€¢ 2021

                              10/23/2021

                              Great location, close to plenty of different food and shopping and also right next to a scenic lake perfect for walking your dog or just getting some exercise. Very clean units with brand new appliances and friendly staff helped me find the apartment thatā€¦Ā See More >
                                Manager

                                11/2/2021

                                Waterfront Apartments
                                Thank you for sharing your experience at Waterfront! I can see from your response that there are some things we can do to improve your living experience and I would love to help. Please reach out to me at 303.988.0866 or email to waterfrontmgr@greystar.com so that we can give you a 5-star experience.
                                Review Author Icon

                                Resident 959492

                                Verified Resident ā€¢ 2021

                                10/9/2021

                                Great spot! Would definitely recommend! I just moved in, but already feel right at home! The access to parks, major highways, and shopping is just the beginning of what will be a wonderful living experience. The walk ability of the neighborhood is ideal!!

                                  Manager

                                  10/18/2021

                                  Waterfront Apartments
                                  We're so glad that we are able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you are enjoying your experience here at Waterfront Apartments! Best Wishes, Denise D Community Manager

                                  Updated Review

                                  Review Author Icon

                                  Resident 905645

                                  Verified Resident ā€¢ 2020 - 2021

                                  10/8/2021

                                  the apt I live in is great nice view of nature. in the summer there are humming birds, and dragon flies. The close proximity to schools shopping, and outdoor activities, such as camping fishing ,and bicycle trails makes this an ideal place to live.

                                    Manager

                                    10/18/2021

                                    Waterfront Apartments
                                    Thank you so much for your wonderful review! The nature surrounding us is pretty spectacular. We are thrilled that you are enjoying your living experience at Waterfront. Please let us know if you need anything! Best Wishes, Denise D Community Manager
                                    Review Author Icon

                                    Resident 958389

                                    Verified Resident ā€¢ 2021

                                    10/8/2021

                                    I like living in this community. The maintenance team is friendly and courteous but have not been able to resolve my issues. I do wish they had an expert with A/C systems on staff to handle any issue with them.

                                      Manager

                                      10/18/2021

                                      Waterfront Apartments
                                      Thank you for your kind review; we are happy to pass along your comments to the team here at Waterfront Apartments! We are always more than happy to assist you if anything else comes up. Take care! Best Wishes, Denise D Community Manager
                                      Review Author Icon

                                      Resident 958265

                                      Verified Resident ā€¢ 2021

                                      10/8/2021

                                      My experience has been a very good, this is a very quiet and calm neighborhood with Beautiful views. Most of the stores I need are around the area Which makes it easier to get around. The staff is always Respectful and nice.

                                        Manager

                                        10/18/2021

                                        Waterfront Apartments
                                        We're glad to hear we are delivering such a great experience. If there's anything further we can do for you, we are happy to help! Have an amazing day! Best Wishes, Denise D Community Manager
                                        Review Author Icon

                                        Resident 957816

                                        Verified Resident ā€¢ 2020 - 2021

                                        10/8/2021

                                        Beware! Dog poop everywhere, pest problems in buildings, unsafe (gym weights were stolen & homicide happened across my building). Cheap rent but not worth what you deal with. Rent elsewhere and pay the extra money for a better living experience.

                                          Manager

                                          10/18/2021

                                          Waterfront Apartments
                                          We are disappointed to learn of your experience here at Waterfront Apartments, but will take this opportunity to improve. If you are willing to give us another chance, please reach out to us at (303) 988-0866 to speak to our manager directly. Thank you, Denise D Community Manager
                                          Review Author Icon

                                          Resident 957341

                                          Verified Resident ā€¢ 2021

                                          10/8/2021

                                          Great experience so far! It's pretty quiet and clean especially considering the allowance of pets. Neighbors are very quiet and respectful of quiet hours, staff is helpful and making a maintenance request is very fast!

                                            Manager

                                            10/18/2021

                                            Waterfront Apartments
                                            Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Best Wishes, Denise D Community Manager

                                            Updated Review

                                            Review Author Icon

                                            Resident 695080

                                            Verified Resident ā€¢ 2019 - 2021

                                            10/8/2021

                                            Overall the apartments themselves kinda suck. But the location, amenities, kind of make up for it. But overall I would definitely look around first before selecting this place. The apartments are not that great and they have raised my rent already once.

                                              Manager

                                              10/18/2021

                                              Waterfront Apartments
                                              We appreciate you taking the time to leave your thoughts regarding your living experience. We would love a chance to make your experience even better if you wouldn't mind reaching out to us directly at 303-988-0866. Thank you, Denise D Community Manager
                                              Review Author Icon

                                              Resident 955982

                                              Verified Resident ā€¢ 2020 - 2021

                                              10/8/2021

                                              My experience was an experience that I had experienced while living in this area to experience the experience I had. The experience I had was an experience I had not experienced at other places I lived.

                                                Manager

                                                10/18/2021

                                                Waterfront Apartments
                                                Thank you for the high star rating! Please don't hesitate to give us a call or stop by if you need anything. Thanks Again, Denise D Community Manager
                                                Review Author Icon

                                                Resident 955439

                                                Verified Resident ā€¢ 2018 - 2021

                                                10/8/2021

                                                Weve lived at Waterfront for almost 3 years and are counting down the days until we move. The security here is awful, weve had a blacked out/unhoused guy sleeping in our stairwell multiple times. There are always people partying at the pool hours after closingā€¦Ā See More >
                                                  Manager

                                                  10/18/2021

                                                  Waterfront Apartments
                                                  It's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (303) 988-0866 to discuss this further. Thank you, Denise D Community Manager
                                                  Review Author Icon

                                                  Resident 937557

                                                  Verified Resident ā€¢ 2016 - 2021

                                                  8/11/2021

                                                  Experience at waterfront has been a pleasant one for about six years now. If there are any issues that arise (like people not picking up after their dogs) waterfront staff is quick to send notifications to ask things to be resolved and they usually are.

                                                    Manager

                                                    8/24/2021

                                                    Waterfront Apartments
                                                    Reviews like this give us motivation and help us ensure we provide high-quality care. We are very grateful for your continued residency and are so happy to hear that you are enjoying your experience at Waterfront. Please do not hesitate to let us know if you need anything at all! Best Wishes, Denise D Community Manager

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Carport
                                                    • Covered Parking
                                                    • Street Parking Available
                                                    Other
                                                    • Air Conditioner
                                                    • Balcony
                                                    • Basketball Court
                                                    • Business Center
                                                    • Cable & Satellite
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Concierge
                                                    • Courtyard
                                                    • Credit Card Payments Accepted
                                                    • DishWasher
                                                    • Disposal
                                                    • Electronic Payments Accepted
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Handrails
                                                    • Heat
                                                    • High-Speed Internet
                                                    • Individual Climate Control
                                                    • Night Patrol
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pets Allowed
                                                    • Pool
                                                    • Premium Flooring
                                                    • Public Transportation
                                                    • Range
                                                    • Refrigerator
                                                    • Storage Space
                                                    • TV Lounge
                                                    • Tennis Court
                                                    • View
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                                                    Leasing

                                                    Located on the footsteps of the magnificent Rocky Mountains, Waterfront is an exceptional stunning community that brings apartment living to a whole new level. Situated at the base of the foothills, Waterfront offers a quick trip West to the mountains for the adventurous type or a small drive into Denver for someone who is into the fast paced city life. Waterfront offers an abundant amount of amenities. Get a sweat going in our state of the art fitness center or run around Smith Reservoir. Enjoy and relax at the two sensual pools. Or spend your day relaxing by watching a movie in our resident movie theatre. Waterfront offers striking one and two bedroom floorplans complete with spacious closets, wood burning fireplaces and considerably sized living areas. If you're looking for a place not just to stay but for a place you will be proud to call home, there is no better place than Waterfront.
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 510 number of votes by renters, Waterfront Apartments is currently rated 3.4 out of 5 stars.
                                                    Waterfront Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Waterfront Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Waterfront Apartments is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Waterfront Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Waterfront Apartments is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Waterfront Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Waterfront Apartments

                                                    March 2024

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                                                    Waterfront Apartments is a 600 - 1,000 sq. ft. apartment in Lakewood in zip code 80232. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Edgewater, Wheat Ridge, Golden, Sheridan, and Morrison.

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