Pinnacle at Mountain Gate
AVERAGE RATING
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Bullies, Jerk Management
From: mikg@attbi.comDate posted: 6/10/2003
Years at this apartment: 2001 - 2002
We lived at this complex from May 2001 to August 2002. Four issues worth mentioning... (1) They towed our car when we left it parked in the same spot for about two weeks. This was because I had cancer and did not leave our apartment unless I went with my wife in the evening and we took our other vehicle. The car was NOT abandoned and the management was absolutely unsympathetic to the situation and we were out over $200 in towing and impound fees. I spoke with management over 3 times and even the resident security guard about it... mgt treated me like dirt. (2) They charged us unwarranted cleaning costs when we moved out. Apparently we were supposed to have the carpet steam cleaned when we moved out even thought it was absolutely stain free. All other complexes we have ever lived at steam cleaned the carpet anyway prior to new tenents moving in. (3) Our microwave did not work and it took at least three weeks for them to get their staff to work on it/replace it. (4) I Slipped and fell on unshoveled stairs on the third day after a storm. They were seriously lucky I was not badly injured (although I was bruised) as that could have been seriously costly for them. (5) Parking in our area of the complex was very sparce for what was required.
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