Horizon At Rock Creek

Horizon At Rock Creek is recommended by:
40.0%
Overall Rating
2.79 out 5
Parking:
2.64 of 5
Maintenance:
2.83 of 5
Construction: 2.76 of 5
Noise:
3.33 of 5
Grounds: 3.28 of 5
Safety: 3.28 of 5
Office Staff:
2.45 of 5

2200 S Tyler Drive
Louisville, CO 80027
303-499-2674
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Yo!
 

Poorly Managed, no parking, but great property

From: -Anonymous-
Date posted: 7/3/2008
Years at this apartment: 2007 - 2008

 
I have lived here for a year and love the unit designs, ammenities, and view. However, if you want any kind of customer service, you have to call corporate and ask for ------------- or ------------ (the regional and property managers). I had to call corporate just to get them to open the gym on time.

Residential services is horrible, they don't care and they are rude. -------------- never returns phone calls. Ryan Thomason is rude and unprofessional. However, I will give kudos to the maintenence staff, they are always friendly and helpful. It's the people issueing the work tickets that lack competence.

There is also a lack of parking available and Simpson Properties refuses to issue assigned outdoor spaces.

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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