Horizon At Rock Creek
2200 S Tyler Drive, Louisville, CO 80027
303-499-2674  save favorite
AVERAGE RATING
recommended by:
21%

overall rating:
2.7
2.6
2.62 Parking:
2.8
2.76 Maintenance:
2.7
2.71 Construction:
3.3
3.31 Noise:
3.2
3.24 Grounds:
3.3
3.27 Safety:
2.5
2.45 Office Staff:
< | >

Poorly Managed, no parking, but great property

From: -Anonymous-
Date posted: 7/3/2008
Years at this apartment: 2007 - 2008
 
I have lived here for a year and love the unit designs, ammenities, and view. However, if you want any kind of customer service, you have to call corporate and ask for ------------- or ------------ (the regional and property managers). I had to call corporate just to get them to open the gym on time.

Residential services is horrible, they don't care and they are rude. -------------- never returns phone calls. --------------is rude and unprofessional. However, I will give kudos to the maintenence staff, they are always friendly and helpful. It's the people issueing the work tickets that lack competence.

There is also a lack of parking available and Simpson Properties refuses to issue assigned outdoor spaces.

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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