We also lived here. They came into our townhouse multiple times to check for a water leak starting Jan '08, as the person below us was having issues. I kept telling them it wasn't us but that they need to check on the 3rd floor or in the walls. Then mid-Oct they came in and broke into our living room wall and demolished the masterbath all without telling us! Fortunately, I had asked them what it would be to buy out the remaining 2 months of our lease as we were moving into a new place and we'd already moved most of our stuff out already when they did that, but I had NOT agreed to the buy-out as they were going to charge us the same cost as the cost of our remaining 2 months PLUS keep our deposit (which contradicted the leasing agent telling us before we signed our original contract that it would be about $500 if we had to do that and that we wouldn't loose our deposit!). It was interesting they waited from Jan to Oct before even looking into my suggestion that it was in the wall near our celiing, but they pulled our bathtub & living room wall down. Unbelievable!
Also, it took forever for the walk-thru, I had a 2 page list that I gave them that was NEVER addressed. Every time I paid rent thru April '08 I told them it hasn't been addressed and still no one ever came in. The walls were at an angle, doors wouldn't shut, widows wouldn't shut, parking was horrible, they never opened the main pool (which we were told would be open when we signed the lease). I can go on and on and on. Oh, the dog poop all over the place. We have a dog so we feel we have a responsibility to pick up other stuff left behind from other dogs, as we don't want some people ruining it for all of us but the amount of dog poop around the lake there on a regular basis I think is a health hazard. We gave up picking up other people's left over dog mess & just picked up our own dog's mess.
The appliances are cheap. The dishwasher didn't work right. There are no ice makers in the freezer (but the ability to put them in.) The sinks do not have spray nozzles to make washing dishes easier. Our toilet would fill up to the brim for no reason (i.e. leave for day and I would come back with it filled with clean water). The trash pick up cost was a joke. They charge for water, sewer and trash which is odd, as no other place I've ever lived that was an apartment charged for those things. Also, the snow removal is horrible. I fell on my backside this past winter and it left a HUGE bruise. I also know of someone that slipped and fell all the way down the stairs (they lived on the 2nd floor) due to ice not being taken care of. As other posters mentioned they seem to be lawyer happy and I think I see why.

They have a great location but if I were you I'd be very patient or stay away from them!

Positive: About the only real positives (1) location to mall & bus line (2) community center that has a theatre, pool table, weights, etc. Don't expect the main pool to be open or that you can use all the perks (as they loan or rent out portions the community center during regular hours for I think paid classes where you can't use some of the perks when you want).

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