Broadstone at the Ranch (formerly Archstone the Ranch)
AVERAGE RATING
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The place is falling apart
From: -Anonymous-Date posted: 9/28/2004
Years at this apartment: 2004 - 2004
My husband and I chose this apartment for just a two-month lease (it's hard to find short-term leases), after selling our home and waiting for our new home to be built. We did not have high expectations, but I would never have expected as many problems if we had lived there for 10 years! It looks like a very nice apartment from the outside, and even the inside at first glace, however, so many things went wrong shortly after moving in. The carpet had been replaced before we moved in due to a leak that ruined the last carpet (they never could tell us where the leak had been). After a few weeks and a big rain, another very large leak developed throughout the middle of the ceiling (and we were on the bottom floor!) Fortunately we cleaned up the water before it ruined my computer and desk. The carpet was never cleaned and it still smells like mildew. Supposedly the roof was fixed, however, after the latest rain, a third leak recently developed in the other bedroom, and the floor is now soaking wet. There are ants in the kitchen, and after we complained about the large gaps around the front door, maintenance attempted to weather-strip the door - not well enough to keep the crickets and beetles out, though. There is a large leak coming from under the tub, and the faucets leak. Maintenance has been pretty quick to respond, however, it seems like as soon as one problem is fixed, another one appears. The place is somewhat old, and the kitchens are tiny, but otherwise the other rooms are spacious. We had to keep our BBQ and patio furniture in our living room for two weeks while they painted the exterior! Parking is excellent because we face the parking lot (those who don't tend to park on the street because it's closer), however we've stopped parking in front of our complex because the kids that play in the parking lot every weekend hit our cars with their footballs. The staff seems pretty friendly and helpful, however, they don't follow-up very well after problems, and have quoted us the wrong amount for the rent-due during our last partial month there, so you have to watch them. It's generally quiet and we've never had any experiences with it feeling unsafe.
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