After hearing my concerns about wanting a larger unit, management - especially Nicole worked very hard to make sure my request was fullfilled. I am now in a unit that I am very happy with - more square footage with a cheaper monthly rent.

Melissa was extremely helpfull with the transition as well. She was, and still is always availble to answer questions and assist with concerns.

The maintenance staff is prompt in taking care of problems within units - folks, understand, there close to 1000 units in a complex consisting of buildings almost 100 years old... you need to realize that maintenance has thier hands full with just taht alone and sometimes it may take a short bit of time (usually well within 24hrs depending on circumstance) for someone to respond, but rest assured, they will.

The grounds are very well kept, neatly landscaped and reasonably litter free. As far as the trains and airplanes go - there should be no need to complain... this was a carpet factory long before an apartment complex, that utilized the rail system for transportation and delivery of it's product. Shouldn't be any surprises there that they would have located the the fatory NEAR THE RAIL SYSTEM... Airplanes, well, you are 10 miles from Bradley Inernational Airport - whats the big deal. I'm sure most of us have seen an airplane or two flying over head on our lives - and besides, it better than the alternative.

Anyway, Hats off and "thanks" to management!!! Keep up the good work guys!!!

Signed,

A Very Happy Teneant!!! :)

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