I have been a resident at Hartford 21 for 2 years. There have been many changes in the time that I have lived here but most have been positive. Free Valet Parking was eliminated (it is still available but for a price) and there have recently been changes to the Guest Parking Policy. However, there is no place better to live in downtown Hartford. The garage is attached to the building (not sure why anyone would want Valet) so there is no need to go outside to get your car. There is always a friendly face at the front desk along with free coffee and dog treats for the puppies. Management has resident parties where you can get to know other residents. The apartments are beautiful and the view is amazing. I pay $2150 a month for rent and parking and it is worth every penny.