Mansions at Hockanum Crossing
75 Hockanum Boulevard,
Vernon Rockville,
CT
06066
860-871-1000 save favorite
860-871-1000 save favorite
AVERAGE RATING
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if u want good service, dont live here
From: -Anonymous-Date posted: 9/14/2004
Years at this apartment: 2003 - 2004
i lived at the Mansions for a year and my experience was varied. the community was quiet though i could hear my neighbors walking around and even hear their toilet flush! the leasing office staff are the least friendly people that i have ever met. if the property wasnt so beautiful, no one would think twice about screaming in their faces and running out. the people act ask though they are zombies walking around to do a job that they detest. and if you think that thats bad, they are even worse after you move out (or when they find out that you are going to). I have been waiting for a rent refund and my security deposit for over a month now. I was told that it would be sent to me within a week of my move out date. i even called 2.5 weeks after to follow up and was assured that it would be mailed out immediately. its been over 30 days (the legal limit) and i have yet to receive my money. I called the main office only to receive dead end service with the same line being repeated over and over as if i am idiot. it was very demeaning and totally unacceptable. i would recommend this place only if the management and staff is replaced.
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