You tell them you have a problem they dont acknowledge it as a problem. They tell you they will send someone to look at it. Well, maintenance looked at it and did nothing. You tell them again and same results. My problem was with the heat. I talked to one of the maintenance workers and he told me the heat will never go above 70. Well waking up and finding that it is barely above 60 in your apartment is not pleasant. I would like to see the staff at Mount Vernon apartments wake up shivering every morning and see how they feel. In fact, its not easy to sleep when you are freezing cold. Losing sleep due to inadequate heat, due to terrible service. Mount Vernon apartments has no concern for their tenants. Hearing complaints that you can not let oil leak onto your parking spot. . . its not as harmful as they make it sound. Every parking lot a person steps in has oil leak stains.

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