I have lived in the building for nearly four months. Management staff is uncooperative, disorganized and, worst of all, belligerent -- poor interpersonal and zero customer service skills; negative attitude and behavior began the moment they handed over the keys. As another reviewer stated, management claimed to have not received my rent when, in fact, they misplaced the check; but, of course, I still receive late notices. Security plan does not function as all three security gates are left open in front 24/7. Upon moving in, I was directed in writing to get a land line telephone account in order to link up with the front gate/door system; to this day, it does not work and I have inquired fifteen times. The heating system will bake or broil occupants if windows are not left open all day, inviting every insect and rodent in the neighborhood -- and what a huge waste of energy. Alas, I found droppings in my meticulously clean apartment yesterday. There are eight clothes dryers in the laundry room, seven of which operate (amounting to less than one dryer per floor of occupants). Decent size apartment and balcony, but the tiny kitchen is never less than eighty degrees F (better than ideal for insect populations); just wait until you start cooking for the temp to soar. The cheapest possible paint is sprayed on most surfaces; the enamel-painted cupboard surfaces adhere paint to plates and cookware. Recently another tenant posted notices that rats have been seen inside units on certain floors; notices were taken down within hours. The tenants council seems not to have enough muscle in dealing with the corporation or the DC rental authority. I thought the rent was moderate due to location (not much is convenient to this building) but it turns out this apartment complex is trying to become a medium-priced slum.

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