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Never Rent Here
From:
-Anonymous-
Date posted:
11/15/2005
Years at this apartment:
2003
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2005
My first several months under the old management were pleasant, particularly because of the helpful and friendly staff, as well as the excellent location of the building.
Since Carmel Partners moved in, however, Park Plaza became a total disaster. Their first Assistant Resident Manager was rude and unavailable, with a tendancy to roll his eyes whenever approached by a tenant. I was rarely at home because of work commitments, and even the smallest request would become a major ordeal.
Over the summer of 2005, all but one of the elevators were broken and the management never seemed to be in any hurry to fix them. The overall condition and hygeine of the building were deplorable as well. There was often pet urine left uncleaned in the hallways and a filthy odor was always emanating out of the lobby. The parking lot is infested with large rats at night, and I saw mice in the building on more than one occasion. Earlier this year, there was also an armed robbery at the convenience store in the building's lower level.
I was fortunate to leave Park Plaza this past August, after much confusion with the disorganized staff to confirm my exit date. Nearly three months later, I have still not received my security deposit, even though my studio was left in pristine condition. Such slowness and lack of concern is truly unnacceptable (and likely illegal given DC Landlord-Tenant Law).
It's truly a shame that such a great building in a lively, interesting part of town has turned into such a dump. I sympathize with the tenants who have been living there for years: Carmel seeks to elevate the rent and attract a wealthier tenant-base, expecting nothing but punctual monthly payments at the same time. The management company, however, makes no accomodations for its own incompetence.
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