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The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
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Community epIQ Grade
Renter Ratings
Review Ratings
Noise
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Grounds
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Safety
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Office Staff
0.0
Maintenance
0.0
Neighborhood
0.0
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Review Count
Number of reviews in the past 365 days
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Managerās Review Engagement
Percentage of reviews responded to
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Managerās Review Reply Time
Average time to respond to reviews
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anonymous
Resident ā¢ 2002 - 2005
8/17/2006
Great turned TERRIBLE
I lived in the Chastleton for 3 years. The first year (2002) my roomies and I loved it. Our apartment was beautiful, had an amazing view, location was safe and efficient, the security officers were extremely nice, the apartment was very spacious, the staff wasā¦Ā See More >anonymous
Resident ā¢ 2004
6/14/2006
Great place to live
I used to live at the Chastleton.<br><br>Just browsing for homes and ran across this thread.<br><br>Yeah, the management was lame, but the building was great -- great ballroom, courtyard, gym, neighbors -- such a great community and such an amazing location -- especially now with Uā¦Ā See More >anonymous
Resident ā¢ 2002 - 2006
5/22/2006
New Management, way better place
under the new management and after turning to a co-op, it is way better living here, the building is getting renovated and looking better everyday.ā¦Ā See More >anonymous
Resident ā¢ 2005 - 2006
4/25/2006
response to 'terrible terrible place'
Yeah the lobby smelled of vomit last month--so did the *entire* neighborhood--it was fertilizer and it was tracked in on people's shoes. At least if you're going to be critical, choose something reasonable like the ex-management ARMC was rude and conniving. However ourā¦Ā See More >anonymous
Resident ā¢ 2005 - 2006
3/31/2006
The Best of the best!
I love this place. Very clean and great location.
anonymous
Resident ā¢ 2006
3/9/2006
TERRIBLE TERRIBLE PLACE
The pipes don't work, the lobby smells of vomit, they lose rent checks, the staff are unreasonable and rude, they lie about fixing things, and did I mention the lobby smells of vomit and the people are rude?ā¦Ā See More >anonymous
Resident ā¢ 2006
2/19/2006
Messed Up!
ok, can someone tell me why you all got rid of Daryl? He was great, friendly, funny, efficient. Hell he gets along well with paula, with her ------ self. Daryl knows all of the residents names, which is very important in CS. You all haveā¦Ā See More >anonymous
Resident ā¢ 2002 - 2003
1/23/2006
They'll rip you off even years after you've moved out....
I have not lived there since 2003, yet, they sent me to collection a month ago, saying that I owed them money, which is a complete and utter lie. They prey on people thinking that they won't keep receipts or checks and will threatenā¦Ā See More >anonymous
Resident ā¢ 2004 - 2006
1/17/2006
TOO $$$, RUDE, AWFUL LIVING SPACE
The rent is too high for a tiny tiny tiny kitchen with little space and old appliances.The apartments are also laid out badly, no washer/dryers on each floor and mangagement will make you cry. They must have no teeth bec I have never seenā¦Ā See More >anonymous
Resident ā¢ 2005
12/19/2005
These people are inconsiderate jerks.
I had the misfortune of moving into the Chastleton from another state, not having known anything about the building or staff. The location is ideal. The security people are always friendly. Everything else about the Chastleton is horrible. We've been havingā¦Ā See More >anonymous
Resident ā¢ 2005
12/11/2005
Great location, terrible upper management, non-existent customer service
If you want the ideal Dupont experience, then the Chastleton is for you. As long as you pay your rent and keep your mouth shut then you're fine, but if you have any problems and approach Paula Covington, then she turns nasty. Sheā¦Ā See More >anonymous
Resident ā¢ 2004 - 2005
11/29/2005
Hell NO
The staff is rude and don't expect a call back. THe security and support staf are wonderful but the management is inconsiderate and at times heartless. the rent increases are ridiculos. There are better places in the Dupont area...don't come here.ā¦Ā See More >Qeeniessidekick
Resident ā¢ 2004 - 2005
10/19/2005
anonymous
Resident ā¢ 2004 - 2005
8/29/2005
Management needs to change
I've lived here about a year and must say the current management needs to be changed in order to justify the increase in rents. They are going condo though, so things may change with the management until then. Location is the best aspectā¦Ā See More >anonymous
Resident ā¢ 2004 - 2005
8/29/2005
Dangerous and insensitive
Last year, around this time, I was moving into my new apartment in the Chastleton. I had just moved across country, didn't know anyone in the city, so you can imagine I was excited but a little nervous, as well. Since it wasā¦Ā See More >anonymous
Resident ā¢ 1999 - 2005
8/8/2005
Paula Covington and Sara -- Managers -- rude and nasty
I've lived in the building for over 6 years and I have seen the service go down drastically since the new managers took over a little over a month ago. They are incredibly rude and nasty. The management used to be respectful andā¦Ā See More >anonymous
Resident ā¢ 2003 - 2005
8/3/2005
Managment leaves a lot to be desired.
I moved out of the Chastleton a few months back, after being there over one year.<br><br> I do not know who wrote some of the positive reviews of the management, but they seem self-serving to me. Based on my experienceā¦Ā See More >anonymous
Resident ā¢ 2004 - 2005
7/30/2005
RENT IS SKYROCKETING
Ok so I've seen people complain about their rent going up $50- make no mistake when i say rent is skyrocketing i mean going up over $400 a month! Also, there is a 3 month waiting period for a parking space. The plusesā¦Ā See More >anonymous
Resident ā¢ 2005
7/8/2005
Management is the pits
Let's get one thing straight. I never lived here. Never got a chance. I've been trying to inquire about an apartment at the Chastleton for six months, but not ONE of my forty or so phone calls has been returned. Angela, who is inā¦Ā See More >anonymous
Resident ā¢ 2005
5/13/2005
Nice building
A co-op conversion would really be fantastic.
anonymous
Resident ā¢ 2004 - 2005
4/8/2005
anonymous
Resident ā¢ 2005
3/19/2005
I recommended to my entire friendsand
Today I was cleaning some of my stuff that I have in my desk and I came across for some paper that I have from this website, I want to check website again. This my second time on this website my first time wasā¦Ā See More >anonymous
Resident ā¢ 2005
3/18/2005
For me, Chastleton deserves two thumbs up!
The Chastleton has the best staff. From front office, to maintenance, Resident relations, they are all fantastic! Courteous, responsive, friendly and professional. I left viewing these people as friends<br>Our apartment is great too! My wife and I loved being close to restaurants. Before writing thisā¦Ā See More >anonymous
Resident ā¢ 2005
3/17/2005
The office staff
I have enjoyed living here the past 3years; the office staff is very nice and extremely helpful. The maintenance staff is great; they always take care of maintenance problems quickly and efficiently. Chastleton is a very friendly community with lots to offer <br>Well, theā¦Ā See More >anonymous
Resident ā¢ 2002 - 2005
3/12/2005
A Good Deal
-Great location, right on the S-bus route, close to restaurants & grocery.<br><br>-Overall, pretty cheap compared to some other places. Another good point is that the rent increases are reasonable (for me, it was about $50 more... I had some friends in other buildings who startedā¦Ā See More >The Chastleton Cooperative
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The Chastleton Cooperative is an apartment in Washington in zip code 20009. This community has a 0 Bed, 0 Bath Nearby cities include Mount Rainier, Brentwood, Arlington, Hyattsville, and Takoma Park.