The Kenmore
5415 Connecticut Avenue NW, Washington, DC 20015
202-363-8000  WEBSITE save favorite
AVERAGE RATING
recommended by:
65%

overall rating:
2.9
2.8
2.82 Parking:
3.1
3.13 Maintenance:
2.8
2.84 Construction:
3.0
2.95 Noise:
2.7
2.74 Grounds:
3.2
3.18 Safety:
3.1
3.13 Office Staff:
< | >

The management is very difficult to deal with.

From: anniebloom@worldnet.att.net
Date posted: 3/19/2003
Years at this apartment: 2000 - 2002
 
As a past resident it was a nightmare dealing with the management team at the Kenmore. I was verbally attacked and written a letter from the management that basically in the end referred to me as the liar.

I think it had come to that because I tried to emphathise with their situation and they took full advantange and came back with the lovely letter.

I was given incomplete and wrong information from the moment i set foot in their door. And trust me it did not stop from there. I was told i needed to place a deposit immed. as i walked in and that it would go to my first month's rent. I even called to reconfirm the info. and again i was reassured of it. when i finally came in to claim posession that was no loner the case. I let it go but then i went up to my new apt. and found that the elec. in the bathroom was out and the only water i had for my first week of residing there was in the tub. i was cooking from my tub, no water in the kitchen. Plus, i did not have a refridgerator. I was told that was because the fridge with the ice maker was going to be delivered sometime in the next week. when i did get the fridge, there was no ice maker. huh' why was i waiting for my fridge if that was untrue'

This is still only the beg. of everything that whwn on, but i do not even want to go on.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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