Van Ness South
3003 Van Ness Street Northwest, Washington, DC 20008
202-244-3100  WEBSITE save favorite
AVERAGE RATING
recommended by:
34%

overall rating:
2.9
2.9
2.91 Parking:
3.0
2.98 Maintenance:
3.0
2.98 Construction:
3.3
3.26 Noise:
3.0
2.98 Grounds:
3.1
3.11 Safety:
2.5
2.47 Office Staff:
< | >

Fed up with them-moving out soon

From: kilaria@gmail.com
Date posted: 1/19/2007
Years at this apartment: 2003 - 2007
 
I have lived there for 4 years and have a whole litary of unresolved issues, lame promises and poor customer service. The only thing they seem to know how to do is cash your rent check.

Lease renewal is a terrible experience-basically they tell you "take it our leave it" no negotiation for all the things left promised but undone. They do not understand the meaning of customer service and reasonability.

We have roaches which are being treated but recurring, a toilet that flushes constantly, a dishwasher that doesn't hold the soap, a handle on the back door that came off and smoke from a chain smoking neighbor that they tell ME to buy a ion air freshener! Enough-we're moving out and I would not recommend this property to anyone even though it is convenient to eveything and have large apartments and utilities included. Sad, it could be awesome but I am tired of being held hostage for the high rent and no services. mgFDbN4-dhkSMZ7zRmVH

Recommended: NO
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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