Do yourself a favor and don't rent at Van Ness South or at any Archstone properties. During the 3 years I've lived here, it's been nothing but problems despite the fact that management has changed 3 times! Thankfully, I haven't had any mice or roaches in my apartment, However, most management office employees are not accomodating and can be incompetent and rude; maintenance services are less than mediocre, and the Tenants Association is pretty much a joke and pointless. You will not get any good customer service here or even with HQ managers if you have a problem.

If for some reason you still feel like you want to live here despite all the warnings, don't rent an apartment facing the alley. Otherwise, you'll be dealing with deliveries at 3-4 am to nearby restaurants several times a week, very loud A/C equipment in the summer, and construction equipment associated with the parking renovation (which by the way has been nothing but a nightmare for those with a car). Like others, I've had enough and will be leaving soon.

User Responses
From: Anonymous	Date: 07/03/2007
I totally agree. Do not move here! The management is terrible. I've lived here for a year and have had nothing but problems with them. They are arrogant and rude and totally not helpful whatsover. Particularly dealing with -------- ------ will be one of the most irritating useless experiences of your life. She is so rude it's not even funny. Because these apartments are in demand you will be treated like crap.

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