So this is what happens when you agitate for reform in your apartment complex:

1. Your maintenance concerns are repeatedly ignored.

a. You come home from sixteen-hour days at work to nasty, threatening letters from management, taped to the front door for all and sundry to see, claiming that they needed to enter your apartment ( without notice! ) to perform the work, and that you are legally required to provide them with a key.

b. This key, in fact, has been provided on multiple occasions. You have receipts to document the fact, but you're told upon showing the receipts, "Oh, that doesn't prove anything. *Anyone* could have written out those receipts."

2. You are required to be present for a fire inspection, about which you do not receive notice until 10pm on a Friday night, forcing you to call out of work for the following Monday.

a. No one shows up to perform the inspection. After repeated phone calls to the office are ignored, you finally get a live person who casually tells you, "Yeah, it's been rescheduled. Maybe tomorrow, we don't know for sure."

b. Three days later, another irate and threatening letter on your door, complaining that they tried to enter the apartment for the fire inspection and the keys didn't work.

c. The fire inspection in question HAD BEEN CONDUCTED IN YOUR PRESENCE THE PREVIOUS DAY.

3. Rent payments are mysteriously debited from your account. Receipts for those payments are dismissed with the now-familiar refrain, "Anybody could have written that."

a. Rent payments made by credit card are charged to your account twice. When you file a dispute with your credit card company, you receive an eviction notice, backdated to the month of the dispute.

4. You are warned by an unusually friendly maintenance man that your apartment has been listed on the highly unofficial "troublemakers" list.

5. The new security guards, FOR WHICH YOU AGITATED FOR MONTHS AS A SAFETY ISSUE, station themselves in front of your building and your breezeway. They watch you walk your dog and when questioned, admit that they have received complaints that you do not scoop.

a. Since you're carrying a plastic bag full of dog droppings as this conversation is held, even security seems somewhat embarrassed.

6. You come home to find a letter taped to your door, ostensibly addressed to the occupants of several buildings, threatening legal action over the issue of trash, and other garbage which apparently, is not being disposed of properly.

a. Weirdly, you seem to be the only person to have received this notice.

b. Three days before, you were the one who had gathered up the runaway sales flyers, crumpled snack wrappers, and half-chewed lollipops that your neighbors leave lying about, disposed of them and swept up all the dirt and dried leaves and dead bugs. Magically, a kitchen-sized trash bag of assorted garbage was on your doorstep, spilling over rotten banana peels, empty Gatorade bottles, and boxes from Hungry-Man dinners. You don't eat any of those things.

7. Your reviews on this website are called into question, and one of them disappears. Strangely, the missing review was actually the more positive of the two reviews you posted.

a. This makes you think that someone in management is especially stupid.

8. And yes . . . you decide that you are leaving when your lease is up, because you have to work for a living, and fighting city hall is taking up too much time and effort.

Good luck to everyone who tries to tough it out like I did!

I will still recommend Fox Run as an adequate, short-term solution to housing needs, but the more time I spend in my apartment, the more concerned I become by a number of things.

In sum, I suppose that things could be worse . . . it's just that I'd really like for them to be better.

User Responses
From: Anonymous	Date: 04/24/2007
Excuse me. You live in the back of the complex. You have to whether-proof your apartment. Electric is cheaper than gas. And the playground is a joke, the business isn't there now nor was good to begin with, the tennis courts are nasty, it has gone down hill, the swimming pool is nasty, grounds aren't that great, RENT IS RIDULOUS AS WELL. The office is rude and maintenance has changed 3 or more times in the past 3 years. Because, They have know idea on what they are doing. It took me 3 years to get a new fridge, my dishwasher doesn't work right, my AC isn't working right because the Maintenance guy took out the wrong thing and my heat has been the same. At least now my gas is 40.00 a month and my electric is 150.00 monthly. We got all electric appliances. But, the place sucks anyway you look at it. So, Wish you luck.
From: Anonymous	Date: 10/26/2009
I'd just like to thank you both for these stories, I was considering taking a special trip down this weekend from NJ to move down to this complex and now it's out of the question. These horrible apartment complexes should really listen to their tenants because I'm gonna take a tenant's word for their review over the landlord's, and this is how you lose future tenants. So now this complex is on Craigslist giving away free months of rent and virtually inexistent security deposits, maybe because they suck so much no one wants to move in. If they're smart, this will be a call to become a better complex.

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