#15,868 #4 #37

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Harbor House

31-2 Harbor Drive, Claymont, DE 19703
(94 Reviews)
$911 - $1,112/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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Studio

Studio, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

D

Review Ratings

Noise

1.3

Grounds

1.3

Safety

1.0

Office Staff

1.0

Maintenance

1.3

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

3

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Harbor House Reviews

(94)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Tracey_S362

Resident ā€¢ 2012 - 2024

1/17/2024

I HAVE LIVED HERE SINCE 2012 AND ONCE KARLA ORTIZ CAME ALONG IT'S A MAD

You cannot talk to her she needs some customer service training and I have lived here since 2012 its sad to Steve the maintenance man was here for 31 years and when he died 2 years ago this apartment complex died with him there isn'tā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2023

    8/10/2023

    Learn from my mistakes

    Iā€™d leave 0 stars if possibleā€¦ Backstory : My partner applied to harbor house apartments. He was shown the staged apartment and was told he was not able to see our actual apartment until move in day. They pushed back our move in day multipleā€¦Ā See More >
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    sjohnson92280@yahoo.com

    Resident ā€¢ 2014 - 2023

    7/18/2023

    Donā€™t Move Here

    Until Karla Ortiz is no longer the leasing manager STAY AWAY! By far the WORSE leasing manager since 2014. She rarely answered the office phone, donā€™t bother leaving a voicemail because she doesnā€™t check them and has been saying she doesnā€™t know how for theā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2018 - 2021

      10/14/2021

      I moved here about 4 years ago and each year has been a pain. My apartment has had a leak and flooded about 5 times. They never attempt to clean it up, the maintenance would just bring a fan drop it off for like aā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2020

        7/15/2020

        I moved here on June 1st, I really cant put into words how much i regret this decision. This place makes me sick to my ****ing stomach. The AC doesn't work, there's mold everywhere, and bugs. We call maintenance over and over again for theā€¦Ā See More >
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          Jasmin_M217

          Resident ā€¢ 2020

          6/15/2020

          I have only liver here for a couple of weeks and I already want to leave! This place is the absolute worst! Day one, stove is broken, stains on the floor, even though we had to wait a week before moving in because they neededā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2018 - 2019

            10/29/2019

            RUN AS FAST AND AS FAR AS YOU CAN. Public housing would be 5 stars compared to here. I am so happy to be moving. I move out on 10/31/2019. I was stuck in a nightmare. The Manager Amanda Sartin is ----- in human form.ā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2015 - 2018

              7/9/2018

              This was such a nice place to live when I first got here. I've been here for 3 years and service has been on a decline for the past year and a half. My front door had become unhinged and I could not get anā€¦Ā See More >
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                StephanieB1960

                Resident ā€¢ 2016 - 2017

                3/10/2018

                If I could give the staff a rating it will be 0. This place is a dump. New property manager and she sits on her butt and doesn't do a thing. The apartments are out dated. The office was renovated, and doesn't represent the otherā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2016 - 2017

                  2/15/2017

                  I am new to the area and like the neighborhood (close to 495--good/convenient). Pleased with my apartment--the building is quiet and my neighbors are friendly. I had a couple of minor maintenance issues that were resolved right away. The staff is nice and helpful. Myā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2016

                    3/8/2016

                    This place is the worse.............. Infested with mice and bed bugs. I moved out because the infection with mice was so bad. Do not move here!!!!!!!!!!!!!!! This apartment was a nightmare from HELL. I stayed at Home Depot buying traps and once a week Iā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2014 - 2015

                      11/12/2015

                      I am leaving Harbor House after a stay from May 2014. I have to be honest, this isn't the worst place I've been in. Yes it is kind of pricey, but its Claymont. Everything is pricey now a days anyways if you don't want toā€¦Ā See More >
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                        byoung1989

                        Resident ā€¢ 2013 - 2015

                        7/20/2015

                        DON'T MOVE HERE!!!!!!!!! 1.The management is horrible!!!!!! 2. The maintenance people are drug addicts!!!!!! 3. They have never heard of wear and tear. This place is a dump filled with dope heads and rodents. We had mice then bed bugs. There was a fire atā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2014 - 2015

                          3/8/2015

                          When I moved here I was told I could not see apartment until day I moved in because they were renovating apartment. I asked and pay a extra 50 dollars in rent for a renovated apartment. The apartment was not renovated until a month afterā€¦Ā See More >
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                            anonymous

                            prospective ā€¢ Visited 2014

                            12/27/2014

                            This place is infested with mice and bed bugs thats nasty I don't get it how people live like that...... my friend has live there for 8 years now and they have gone to the office more then 20 time to tell them that theyā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2013 - 2014

                              11/20/2014

                              Horrible place to live! I'm so relieved to be out of there. As others have posted, this entire complex is infested with mice. By the time I left, there were holes in multiple locations around my baseboards that they chewed through toā€¦Ā See More >
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                                meek2010

                                Resident ā€¢ 2014

                                8/26/2014

                                Just moved here three weeks ago to find that the apartment, they kept telling me wouldn't be ready until the day I moved in has a serious MOLD issue. They tried to paint over it but, as soon as it rained, the window sealā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2014

                                  8/22/2014

                                  I just moved in 2 months ago and I have not had any issues as of yet. The office staff is nice.

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                                    anonymous

                                    Resident ā€¢ 2014

                                    9/9/2014

                                    MICE INFESTED..The mice come out in the winter time and it doesn't stop till it gets hot out. Don't move here, and the rent is to expensive...look at that nasty diseased mice on my stove , keep your place clean they will still come in!!!ā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2014

                                      5/3/2014

                                      I lived at harbor house for only a month now ive seev rats and all typew of rodents.

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                                        anonymous

                                        Resident ā€¢ 2012 - 2014

                                        2/28/2014

                                        I decided to move here back in 2012 because a friend lived here, they didn't complain to me about the place until they were ready to move, and I wish they had warned me before hand. When I first came it didn't seem bad. Thisā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2014

                                          2/28/2014

                                          I just moved in last week and so far am really happy. The staff are great and the apartment was just as I was told it would be. So far so good!

                                            Review Author Icon

                                            jamesbays

                                            Resident ā€¢ 2013

                                            11/19/2013

                                            I've lived here for about 5 years. Nice area and nice people.ā€¦Ā See More >
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                                              vmh42887

                                              Resident ā€¢ 2011 - 2013

                                              10/29/2013

                                              The staff is super friendly, including the Main Office receptionist. They keep the apartment hallways clean, clear, and free of trash or debris. Not to mention they are very quick in response to maintainence issues as well.ā€¦Ā See More >
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                                                suzie6398

                                                Resident ā€¢ 2013

                                                10/14/2013

                                                I moved in in the spring and am pretty happy here. Apartment is nice and it's been pretty quiet.ā€¦Ā See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Connections in Unit
                                                  • Laundry On-Site
                                                  • Laundry in Units
                                                  Pets
                                                  • Dogs Allowed
                                                    Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Deposit: Required. Rent: Required
                                                    Less Info
                                                    More Info
                                                  Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q:Ā What is security like?

                                                  Frequently Asked

                                                  Based on 94 number of votes by renters, Harbor House is currently rated 2.6 out of 5 stars.
                                                  Harbor House is rated 1.3/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Harbor House is rated 1.3/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Harbor House is rated 1.3/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  Harbor House is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Harbor House is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                  Harbor House is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Dogs Allowed
                                                  Deposit: Required
                                                  Rent: Required
                                                  Restrictions: Breed restrictions apply.
                                                  Cats Allowed
                                                  Deposit: Required
                                                  Rent: Required
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  Studio, 1 Bath

                                                  Check Availability

                                                  Harbor House

                                                  March 2024

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                                                  Baths

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                                                  Harbor House is an apartment in Claymont in zip code 19703. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,112. Nearby cities include Boothwyn, Upper Chichester, Upland, Aston, and Chester.

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