Mapleton Square Apartments
#12,082 #3 #29

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Mapleton Square Apartments

177 Willis Road, Dover, DE 19901
(110 Reviews)
$1,260 - $3,230/mo
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Floor Plans & Pricing

1 Bedroom

One Bedroom

1 Bed, 1 Bath | 797 - 806 sq. ft.

$1,260 - $2,970

14 Available Units

See Floor Plan Details

2 Bedrooms

Two Bedroom

2 Beds, 1 Bath | 860 - 906 sq. ft.

$1,540 - $3,230

5 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C
C

Renter Ratings

D

Review Ratings

Noise

3.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

B+

Average time to respond to reviews

7 days

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Mapleton Square Apartments Reviews

(109)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2023

9/8/2023

Run from this slum lord property!!!!

Stay clear from Mapleton Square! Worst conditions of any apartment I've ever lived in!!!!!! We have lived here a month and all I can say is PLEASE for your family's safety and well being DO NOT MOVE HERE!!! We have NOT had air condition forā€¦Ā See More >
    Manager

    9/15/2023

    Mapleton Square Apartments
    Thank you for reaching out. We are sorry to hear about your experience, and we would like to learn more about your concerns. Please email us at mapletonleasing@morganproperties.com so we can assist you.
    Review Author Icon

    Resident 685832

    Verified Resident ā€¢ 2017 - 2019

    8/26/2019

    The rent is way to much for there to be as many problems in the apartment as I have experienced (i.e. heating, plumbing, dryer, lighting) Some office staff is helpful and acts with a sense of urgency. I don't believe it's that safe for myā€¦Ā See More >
      Manager

      8/29/2019

      Mapleton Square Apartments
      We are sorry about the challenges that your having, Please contact our office so we can help. The playground is pretty new to the community please let us know what your thoughts are. With the road we are not able to post signs due the City of Dover. We thank you for the review.
      Review Author Icon

      Resident 680842

      Verified Resident ā€¢ 2019

      8/15/2019

      Grounds are kept nice. Maintenance issues are handled in a speedy manner when they occur. Our area is quiet and have had good neighbors so far. Area is well lit. Close to public transportation. Shopping is close. Minutes from Dover Downs. Close to Dover AFB

        Manager

        8/29/2019

        Mapleton Square Apartments
        Thank you for your Review we appreciate your 5 stars.
        Review Author Icon

        Resident 680111

        Verified Resident ā€¢ 2019

        8/14/2019

        Quiet neighborhood, great management, friendly, maintenance comes and fix things timely. Only issue I have is I live on the first floor and I can hear my neighbors every move and sometimes it even wakes me up out of my sleep.

          Review Author Icon

          Resident 679768

          Verified Resident ā€¢ 2018 - 2019

          8/14/2019

          We are pleased that we chose Mapleton Square as it is a quiet pleasant place to live. The residents are very friendly and always willing to help. The apartments are close to most of the stores for shopping,. pharmacies. Transportation is readily available.

            Review Author Icon

            Resident 679217

            Verified Resident ā€¢ 2016 - 2019

            8/14/2019

            Spacious. Great response time with regards to maintenance request tickets. Downfall is the $75.00 (plus) increase in rent every single year, despite the amount of time living there. The price for what you get is definitely becoming very unbalanced compared to other properties Iā€¦Ā See More >
              Review Author Icon

              Resident 678655

              Verified Resident ā€¢ 2018 - 2019

              8/14/2019

              My experience at this community has been pleasant. My complaints are few as with any dwelling, you have mechanical and environmental mishaps. The great thing however, is that Mapleton uses an online system for generating requests for service that seems to be answered fairly quickly.ā€¦Ā See More >
                Manager

                8/29/2019

                Mapleton Square Apartments
                We thank you for your honest review.
                Review Author Icon

                Resident 678654

                Verified Resident ā€¢ 2019

                8/14/2019

                Great so far. I will dog owners would pick up after there dogs. I would also like to see different payment options. Like being able to pay rent biweekly. That would really help inā€¦Ā See More >
                  Manager

                  8/29/2019

                  Mapleton Square Apartments
                  We are Thankful for your 5 stars. Unfortunately, we can only hope that pet owners would be responsible for curbing their pets. Please contact our office regarding your payment options.
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2019

                  5/31/2019

                  I would definitely move here again & again. My apartment was spacious and clean. Maintenance always got the job done & office staff are very pleasant! Only thing I recommend is signing a lease for an extended period of time otherwise rent goes up!

                    Manager

                    6/13/2019

                    Mapleton Square Apartments
                    We are greatly appreciative of your 5 star rating and are are glad you would return. Thank you for being a part of our Community
                    Review Author Icon

                    anonymous

                    prospective ā€¢ Visited 2018

                    9/29/2018

                    They are extremely unprofessional !All of the leasing agents are never on the same page they lose documents and put forth blame on the prospective resident. Sometimes they aren't in the office at all, I've witnessed several residents who waited for the leasing agents toā€¦Ā See More >
                      Manager

                      10/19/2018

                      Mapleton Square Apartments
                      Thank you for sharing your experience and I am sorry you are not getting the information you are looking for. If there is something I can help you with please let me know kim@morganproperties.com
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2017 - 2018

                      6/24/2018

                      Do your research. Take the time to find out what the Dover police ( ) have to say about the neighborhood - specifically the proximity to Manchester Square, White Oak road, and Mitscher road. The complex itself is okay, but this is a high-crime areaā€¦Ā See More >
                        Manager

                        6/28/2018

                        Mapleton Square Apartments
                        Thank you for your review- unfortunately crime has no address and we tell all of our residents to be aware of their surroundings. We wish you luck in your new home,
                        Review Author Icon

                        Resident 309078

                        Verified Resident ā€¢ 2014 - 2017

                        2/8/2017

                        Poor for 1st 2 years. Some improvement since the current mgr took over. Annual rent increases @ max allowed. Prorated increases on anniversary month annually. Ok for short term, not a value for long term. I don't feel valued.ā€¦Ā See More >
                          Review Author Icon

                          Resident 307880

                          Verified Resident ā€¢ 2015 - 2017

                          2/5/2017

                          Its a very quiet pleasant neighborhood to live in very helpful and understanding.management is greatI love area for washing machine and dryer in our house and if there ever problems they help to fix it.

                            Review Author Icon

                            Resident 290929

                            Verified Resident ā€¢ 2003 - 2016

                            12/11/2016

                            I enjoy the community here becauae it's quiet and no one bothers you and the maintence gets the job done.The people in the Leasing Office are very friendly as well as the maintence people.The community is close to the stores and Resturants and is closeā€¦Ā See More >
                              Review Author Icon

                              Resident 285487

                              Verified Resident ā€¢ 2016

                              11/22/2016

                              Mapleton Square is a nice and clean kept property. The staff members are very helpful and quick to assist with the needs of residents. The residents are kind towards one another, and they share the parking spaces fairly.

                                Review Author Icon

                                philly4575

                                Resident ā€¢ 2016

                                11/5/2016

                                This apartment complex is dangerous. Heads up to anyone looking to rent here just explore the police reports in and around area. I moved in new to Dover and didn't do due diligence and have regretted it since. Staff is fine but nothing can reallyā€¦Ā See More >
                                  Review Author Icon

                                  Resident 279299

                                  Verified Resident ā€¢ 2016

                                  10/26/2016

                                  Overall good experiences. The exterminator on comes out every other week even if you report an issue. I noticed several roaches in my kitchen my first night. When i brought it to the attention of the leasing office, they told me that the exterminator onlyā€¦Ā See More >
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                                    Resident 265345

                                    Verified Resident ā€¢ 2016

                                    8/26/2016

                                    So far it has been pleasant, the people and staff are nice, and the area is well kept up. There has not been any issues thus far, and I would highly recommend this apartment to a friend or to anyone who asked. For the mostā€¦Ā See More >
                                      Review Author Icon

                                      Resident 257311

                                      Verified Resident ā€¢ 2016

                                      7/29/2016

                                      I've had a very positive experience with the Mapleton community. The staff is very friendly and made it easy for me to get all my paperwork filled out. Furthermore, the community is quiet and seems to be safe. Thank you Morgan Properties! I would definitelyā€¦Ā See More >
                                        Review Author Icon

                                        Resident 254354

                                        Verified Resident ā€¢ 2016

                                        7/19/2016

                                        Great place to live in. Quiet and clean. Neighbors are friendly. Within walking distance of Walgreens and shopping plaza. Just a few minute car ride to the mall. Great costumer service from management. If you need anything fixed it gets done.

                                          Manager

                                          7/25/2016

                                          Mapleton Square Apartments
                                          Thank you for the kind words! We hope you enjoy your stay here!
                                          Review Author Icon

                                          Resident 253763

                                          Verified Resident ā€¢ 2016

                                          7/15/2016

                                          The staff were very welcoming and helpful from my first interaction, and the apartment was everything and more than I was expecting to find in my first place. The floor plan is generous, and the washer/dryer is a bonus I didn't expect to find inā€¦Ā See More >
                                            Manager

                                            7/25/2016

                                            Mapleton Square Apartments
                                            Thank you for you feedback. We love our staff and we hope you do too!
                                            Review Author Icon

                                            Resident 235740

                                            Verified Resident ā€¢ 2016

                                            5/8/2016

                                            Everything went well. The staff is very friendly and accommodating. We already had a maintenance issue with our heat, and it was fixed within 2 hours of calling the office. No major issues with the apartment or the staff. Almost everyone has a animal, mostlyā€¦Ā See More >
                                              Manager

                                              7/25/2016

                                              Mapleton Square Apartments
                                              Sorry for the delayed response. So happy your emergency was handled timely and efficiently. We certainly don't need heat today! Stay cool from hear on out.
                                              Review Author Icon

                                              Resident 225580

                                              Verified Resident ā€¢ 2016

                                              12/13/2016

                                              I have been at this property for almost three years. The staff is so friendly and welcoming, apartments are very spacious and cozy. It's close to several attractions in DE and it's just a few hours drive to major cities like DC, Baltimore and Philadelphia.ā€¦Ā See More >
                                                Manager

                                                7/25/2016

                                                Mapleton Square Apartments
                                                We are so happy that you are happy here. Have you had the chance to check out the new playground and the outdoor fitness yet? If you do, stop by the office to say "hi"!
                                                Review Author Icon

                                                Resident 218786

                                                Verified Resident ā€¢ 2016

                                                2/19/2016

                                                Having professional such as Mr. Donte Jackson and Ms. Gina helped me to make the decision to relocate very easy. I had 3mini stokes in August & September2015 and I still have some medical challenges that require attention,so I needed to move closer to myā€¦Ā See More >
                                                  Manager

                                                  7/25/2016

                                                  Mapleton Square Apartments
                                                  Donte is a very helpful team member and we are so happy to have him with us at Mapleton Square. We hope you are still enjoying your transition into your new home.
                                                  Review Author Icon

                                                  Resident 207301

                                                  Verified Resident ā€¢ 2016

                                                  9/1/2016

                                                  \ My experience has been varied due to a few factors. 1. Lack of a Property Manager 2. Work Orders Slow To Execution 3. Meet & Greet Could Be Less Rude 4. Informing Tenants of recent changes and management contact still very poor. Safety is a A plus as wellā€¦Ā See More >
                                                    Manager

                                                    7/25/2016

                                                    Mapleton Square Apartments
                                                    Thank you for taking the time to reach out. I believe we may not have explained our parking program well enough, and I apologize. Below you will find more details. We have always provided handicap parking spots for those residents with proper documentation, and we will continue to do so in the future. There is no fee for a handicap parking space. The only parking spaces that require a fee are "Reserved Parking" spaces, which are offered at all Morgan Properties in Delaware. Residents are not required to purchase a Reserved Parking spot, but they are available to those interested in assured front row parking. Kindest Regards, Annemarie Hobson

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • In-Unit Washer and Dryers in Select Homes
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $350. Pet Limit: 2. Comments: 2 Pets Max
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Deposit: $350. Restrictions: Breed Restrictions Apply.. Pet Limit: 2. Comments: 2 Pets Max
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Balcony or Patio
                                                    • Ceiling Fans in Select Homes
                                                    • Courtyard
                                                    • DishWasher
                                                    • Fitness Center
                                                    • Garbage Disposal
                                                    • Grilling Stations
                                                    • High-Speed Internet
                                                    • High-Speed Internet Included
                                                    • Microwave
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Outdoor Fitness Area
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Short Term Lease Available
                                                    • Spacious Closet
                                                    • Stainless Steel Appliances
                                                    • Two Large Dog Parks
                                                    • Water and Sewer Included in Rent
                                                    • Window Coverings
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                                                    Leasing

                                                    Mapleton Square is a newly renovated garden style community that features one and two bedroom apartment homes. Private entrances with assigned parking spots are available. We are conveniently located near the shopping centers, gyms, and parks with public transportation at every corner. The construction of the apartments is masonry block bearing walls and wood trusses with brick facing, aluminum sided gable ends, pitched gable end roofs and feature individual patios. The apartments have individual gas heat/electric cooling forced air systems, wall to wall carpeting, dishwashers, refrigerators, stoves, garbage disposals, vertical and mini blinds. Apartments are equipped with smoke detectors in each bedroom and one carbon monoxide detector. Hot water is supplied by individual electric 30-gallon water heaters in one bedroom apartments and 40-gallon for two bedroom apartments.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Morgan Properties

                                                    B-
                                                    B-
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 110 number of votes by renters, Mapleton Square Apartments is currently rated 3.6 out of 5 stars.
                                                    Mapleton Square Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Mapleton Square Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Mapleton Square Apartments is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Mapleton Square Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Mapleton Square Apartments is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Mapleton Square Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 7 days to their community reviews in the past year.
                                                    Morgan Properties
                                                    Cats Allowed
                                                    Deposit: $350
                                                    Pet Limit: 2
                                                    Comments: 2 Pets Max
                                                    Dogs Allowed
                                                    Deposit: $350
                                                    Restrictions: Breed Restrictions Apply.
                                                    Pet Limit: 2
                                                    Comments: 2 Pets Max
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Contact Property

                                                    Mapleton Square Apartments

                                                    March 2024

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                                                    Mapleton Square Apartments is a 797 - 906 sq. ft. apartment in Dover in zip code 19901. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,260 - $3,230. Nearby cities include Felton, Smyrna, Harrington, Milford, and Greensboro.

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