Apartments at Pine Brook
1314 Wharton Drive, Newark, DE 19711
302-731-9253  WEBSITE save favorite
AVERAGE RATING
recommended by:
11%

overall rating:
2.6
2.9
2.87 Parking:
3.2
3.18 Maintenance:
2.5
2.54 Construction:
2.8
2.77 Noise:
3.3
3.31 Grounds:
3.0
2.97 Safety:
2.7
2.69 Office Staff:
< | >

Very glad to be moving

From: -Anonymous-
Date posted: 1/23/2007
Years at this apartment: 2005 - 2007
 
Ignore the website and model tours they are pure propaganda. When my wife and I first moved in we spent three hours going over the unit s deficiency list to insure we are not charged for the poorly maintained unit.

The kitchen cupboards were covered in a sticky film, the floors are so uneven my infant son can roll a ball to one end of the kitchen and wait for it to roll back to him. The carpet can only be described as disgusting with a unique odor. The single pane windows allow you to feel like you are a participant with every conversation that occurs in the parking lot and the windows vibrate in rhythm as the thumper cars go by. The plus side is you can get a foot massage as the people below blast their entertain systems and the floor boards begin to vibrate.

Recent move-in seem to have more frequent and wilder parties and can t seem to understand why their neighbors don t care for their 2:00 am parties and coming out in the morning to find crushed beer cans on cars, discarded liquor containers, and cigarette butts all up and down the walk. In the past two months we have had multiple arrests for under age drinking and multiple people passing-out in front of my unit.

Office staff changes are stabilizing they moved from the receptionist who would flirt with me evrytime I went in to pay rent to a lade with an interesting tattoo on her breasts. The current Ops Manager doesn t seem quite up to the job and my interactions with her have lead me to believe this company does not believe in customer service. The maintenance staff does what they can with what they have.

This location is not for everyone. If you have tattoos, multiple body piercing and love to visit raves this is the place for you. Otherwise I suggest you go elsewhere.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
2 of 5
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