Towne Court
91-2 Thorn Lane, Newark, DE 19711
302-368-7000  save favorite
AVERAGE RATING
recommended by:
29%

overall rating:
2.2
3.2
3.2 Parking:
2.5
2.51 Maintenance:
2.4
2.38 Construction:
2.7
2.71 Noise:
2.6
2.57 Grounds:
2.5
2.52 Safety:
2.3
2.29 Office Staff:
< | >

Bad management, bad apartments

From: m.manish
Date posted: 10/31/2007
Years at this apartment: 2005 - 2007
User Response is available. 1 response
 
I have been living in Towne Court for past 2 years. The apartments are grossly mismanaged. Some of the examples are:
1. They charged my rent onto some other unit and imposed a fine on me. Things never get resolved on the phone and one has to make atleast one trip before they realize their mistake.
2. I was supposed to get a discount on one months rent so I paid the balance. They did not process it on time and I was again sent a fine notice. As usual one has to go to the office and they fumble with paper work before they realize their mistake.
3. We applied for a transfer of apartment. They lost our paperwork never to be found again. We realized this after someone else got a transfer before us even though we had applied earlier.
4. The utility bill for heating is over estimated by atleast a 100 dollars. When pointed out the bill was "readjusted" by 2 dollars.
5. Going by others experience they never return the full security deposit. They find ways to deduct atleast a half of it return you the balance.
6. The neighborhood is not safe.
7. The maintainence takes forever to fix things.
8. If the shared washer/dryer unit for the entire building (2 for 12 units) goes bad it is NEVER fixed. Not in a month not in 3 months and now it has been 6 months. You get tired of complaining and learn to live with 1 functioning washer/dryer. lGjq8RUBjvsZjkb5ueji

Recommended: NO
Overall Rating
1 out of 5
Parking:
4 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
1 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: jiujitsubuddah Date: 01/15/2008
I agree. They put a notice on my door saying I owed over $60.00, no explanation, and I always paid everything on time. I just paid it because I didn't want to deal with them anymore. They also lost my paperwork. The management is rude, often blatantly.
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