Christiana Reserve
#5,013 #3 #19

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Christiana Reserve

104 Sandburg Place, Newark, DE 19702
(1088 Reviews & Surveys)
$1,149 - $1,699/mo
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Floor Plans & Pricing

1 Bedroom

Hartley

1 Bed, 1 Bath | 851 sq. ft.

$1,149 - $1,229

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Bethany

1 Bed, 1 Bath | 851 sq. ft.

$1,189 - $1,369

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Laurel

1 Bed, 1 Bath | 921 sq. ft.

$1,204 - $1,284

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2 Bedrooms

Woodside

2 Beds, 2 Baths | 1,080 sq. ft.

$1,349 - $1,394

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Fenwick

2 Beds, 2 Baths | 1,080 sq. ft.

$1,389 - $1,524

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3 Bedrooms

Magnolia

3 Beds, 2 Baths | 1,368 sq. ft.

$1,549 - $1,649

See Floor Plan Details

Harrington

3 Beds, 2 Baths | 1,368 sq. ft.

$1,594 - $1,699

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

4.3

Grounds

3.5

Safety

3.5

Office Staff

3.8

Maintenance

3.7

Neighborhood

4.2

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

6

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A+

Average time to respond to reviews

1.83 days

View Community Timeline
View Community Timeline

Christiana Reserve Reviews

(125)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 1234156

Verified Resident ā€¢ 2024

3/11/2024

It's been about two weeks living here and everything seems cool any issues I have management addresses it immediately the bathrooms are outdated but not enough for me to reject apartment because the rest of my place I love

    Manager

    3/12/2024

    Christiana Reserve
    We appreciate your feedback. We're glad to hear that you're enjoying your living experience at Christiana Reserve and that our management team has been prompt in addressing your concerns. It's fantastic to know that you love your apartment. Your feedback is valuable to us. Thank you for choosing to make our community your home.
    Review Author Icon

    Resident 1224750

    Verified Resident ā€¢ 2024

    2/8/2024

    The place is clean and welcoming! I love how peaceful and safe it is, especially since I live alone. The management staff has been helpful through the whole process which made my whole move in process easy

      Manager

      2/9/2024

      Christiana Reserve
      Thank you for your positive feedback. It's great to hear that you're finding Christiana Reserve to be a clean, welcoming, and comfortable place to live. We're also pleased to know that our management team has been helpful to you. Your satisfaction is our priority, and we're happy to hear that we're meeting your expectations.
      Review Author Icon

      Resident 1204777

      Verified Resident ā€¢ 2023

      12/4/2023

      is a user-friendly platform that simplifies the apartment-hunting process. Its intuitive design and straightforward navigation make it easy for users to search, browse, and find suitable rentals. The homepage offers a clean layout, featuring a prominent search bar that allows users to enter specific criteriaā€¦Ā See More >
        Manager

        12/5/2023

        Christiana Reserve
        We appreciate your detailed feedback. We strive to make the apartment-hunting process as easy as possible and it's great to see that our efforts are making a positive impact. Thank you for your kind words and we're here to assist you further in your journey to find the perfect home at Christiana Reserve.
        Review Author Icon

        Resident 1166920

        Verified Resident ā€¢ 2023

        8/5/2023

        This is a great place so far. The management staff has been great and the people are helpful. I have had a few issues but the staff here has been really helpful. And the neighborhood is convenient and close to lots of placesā€¦Ā See More >
          Manager

          8/7/2023

          Christiana Reserve
          Thank you for your positive review! We're thrilled to hear that you've had a great experience with our management team and that you find our community convenient and close to many of the places you shop. Our team strives to provide exceptional service to all of our residents, and we're glad to hear we've been able to assist you with any issues you've had. If you need anything in the future, please don't hesitate to reach out to us at rentchristiana@evergreenapartments.com or 302-834-1168. Thanks again for choosing Christiana Reserve as your home!
          Review Author Icon

          Resident 1156895

          Verified Resident ā€¢ 2023

          7/6/2023

          The 3-bedroom apartments are comfortable but when they are delivered they are not cleaned well, with cockroaches, the air conditioning does not work, nor does the washing machine and the administration is useless

          Manager

          7/11/2023

          Christiana Reserve
          Thank you for taking the time to leave your review. We're sorry to hear that your move-in experience wasn't up to our usual standards. We take pest control very seriously and have a team of professionals who regularly treat our community. If you continue to experience any issues, please contact us directly at 302-834-1168 or rentchristiana@evergreenapartments.com so that we can address them promptly. We apologize for any inconvenience you've experienced with your air conditioning and washing machine and would like to work with you to get these issues resolved. Please reach out to us directly so that we can assist you. Thank you.
          Review Author Icon

          Resident 1142074

          Verified Resident ā€¢ 2023

          5/18/2023

          The complex is old and a little out dated but it's kind of quiet and I love having a full washer and dryer in my unit. The complex is near the local shopping center so you can easily access the grocery store and restaurantsā€¦Ā See More >
            Manager

            5/19/2023

            Christiana Reserve
            Thank you for taking a moment to review Christiana Reserve! We're so happy that you're enjoying the excellent living experience that we seek to provide for our residents every day.
            Review Author Icon

            anonymous

            Resident ā€¢ 2017 - 2018

            3/4/2023

            MOLD! ROACHES! BED BUGS! DANGEROUS! Do not live here. Please read!!!!!!!

            PLEASE READ ENTIRE POST:TRAUMATIZED ME FOR LIVE. I lost everything due to mold and got sick but was too poor to do get out. I have lived in 5 different apartments and this is the worst place I have ever lived. I warn everyone lookingā€¦Ā See More >
              Manager

              3/19/2024

              Christiana Reserve
              Thank you for you review. We will review your experience in detail. This will help us build best practices to improve our community.
              Review Author Icon

              Resident 1117609

              Verified Resident ā€¢ 2023

              3/2/2023

              Spacious apartment and quiet atmosphere in the complex. Neighbors and staff were all friendly. The trees make you feel like you are in a secluded area which is very peaceful. Easy to get to nearby amenities.

                Manager

                3/3/2023

                Christiana Reserve
                Thank you for taking a moment to review Christiana Reserve! We're so happy that you're enjoying the excellent living experience that we seek to provide for our residents every day.
                Review Author Icon

                Resident 1104840

                Verified Resident ā€¢ 2023

                1/22/2023

                Have lived in the community for 9 years and just upgraded to a3 bedroom. I am not very happy with the management or maintenance staff as the new apartment was far from ready to be moved into. Heat does not work properly, AC will notā€¦Ā See More >
                  Manager

                  1/24/2023

                  Christiana Reserve
                  We're sorry you've been having frustrations during your time with us. Please be assured that we take resident feedback very seriously and work toward every opportunity to help improve upon our resident experience. Please contact us directly at 302-834-1168 or rentchristiana@evergreenapartments.com so that we may have an opportunity to better assist you. Thank you.
                  Review Author Icon

                  Resident 1088344

                  Verified Resident ā€¢ 2022

                  11/24/2022

                  Over all experience has been good Me and my boyfriend have only been here for a week and half now and we haven't had no issues it's quiet and feels like home. Everything has been great especially the staff there very friendly and helpful!

                    Manager

                    11/29/2022

                    Christiana Reserve
                    Welcome to Christiana Reserve! It sounds like your time at our community is off to a great start, and we're happy to hear it. If we can be of assistance to you as you get settled in, please don't hesitate to reach out at 302-834-1168 or rentchristiana@evergreenapartments.com. Thanks and have a great day!
                    Review Author Icon

                    Resident 1086898

                    Verified Resident ā€¢ 2022

                    11/19/2022

                    Move In experience wasn't great and the response to the maintenance issues isn't prompt. Location wise the apartment is close by to many restaurants, groceries, fitness centers. I wish the maintenance issues are addressed promptly or atleast well communicated about the next steps and thisā€¦Ā See More >
                      Manager

                      11/22/2022

                      Christiana Reserve
                      Thank you for taking the time to leave this review for Christiana Reserve. We appreciate your kind words regarding our prime location, but apologize for your less-than-stellar move-in experience and any maintenance issues you have been experiencing. We would like to continue this discussion with you in order to improve your resident experience, please reach out to us at 302-834-1168 or rentchristiana@evergreenapartments.com, at your convenience. Thank you again.
                      Review Author Icon

                      Resident 1086709

                      Verified Resident ā€¢ 2022

                      11/18/2022

                      Not much experience. We just moved in last week. We choose this apartment because it was close to my daughter's home and because of the price. During these unique times, it was very difficult to find an apartment, and they were the quickest available.

                        Manager

                        11/22/2022

                        Christiana Reserve
                        Welcome to Christiana Reserve! It sounds like your time at our community is off to a great start, and we're happy to hear it. If we can be of assistance to you as you get settled in, please don't hesitate to reach out at 302-834-1168 or rentchristiana@evergreenapartments.com. Thanks and have a great day!
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2020 - 2022

                        10/8/2022

                        50/50

                        Moved here in 2020 from NYC and Iā€™m 50/50 on this place. Donā€™t get me wrong it is quiet, parking is always available and apartment is comfortable. Air conditioner has never worked and itā€™s going on 3 years that is a huge huge problem thatā€¦Ā See More >
                          Manager

                          10/12/2022

                          Christiana Reserve
                          Thank you for your review of Christiana Reserve. We appreciate your feedback, as we believe input from our residents allows us to improve. It's great to know that our community has thus far contributed to your satisfaction and comfort. Of course, we're sorry to see that some aspects of your stay haven't met your expectations, and we would love an opportunity to address them with you. Kindly contact us at 302-834-1168 or rentchristiana@evergreenapartments.com to discuss your review in greater detail in an effort to regain your confidence. Thank you.
                          Review Author Icon

                          Resident 1071528

                          Verified Resident ā€¢ 2022

                          10/2/2022

                          Just moving in. I this moment I can't tell you about my experience because I dont have any. However, once I prolong my stay here I'll come back and give a better response. I'll say this, based on my first day, I can tellā€¦Ā See More >
                            Manager

                            10/12/2022

                            Christiana Reserve
                            Thank you for taking a moment to review Christiana Reserve! We love going the extra mile for our residents, and we're delighted that we've succeeded at making you feel happy and at home here. Please don't hesitate to reach out if we can ever be of assistance to you.
                            Review Author Icon

                            Resident 1071299

                            Verified Resident ā€¢ 2022

                            10/1/2022

                            I've always loved these apartments one of the best stops in Delaware to live 5 stars all the way llllllllllllooooooooooovvvvvvvvvveeeeeeeee it her everyone should live here ????????????????????????????????

                              Manager

                              10/12/2022

                              Christiana Reserve
                              Thank you for your excellent rating! We always love receiving such positive feedback from our valued residents.
                              Review Author Icon

                              Resident 1051620

                              Verified Resident ā€¢ 2022

                              8/4/2022

                              I just moved in & it has not been a week yet. I love the area & school district for my child. It's very convenient for grocery shopping & if you decide to go to dinner. As for this apartment complex they need to hireā€¦Ā See More >
                                Manager

                                8/8/2022

                                Christiana Reserve
                                Thank you for taking the time to write this review of Christiana Reserve. We're happy that you're satisfied with our community; however, we regret that certain aspects of your living experience have prevented you from awarding us with a five-star rating. Your comfort and happiness are very important to us. Kindly contact us at 302-834-1168 or rentchristiana@evergreenapartments.com to discuss your concerns and what we can do to improve your time in our community. Thank you.
                                Review Author Icon

                                Resident 1040955

                                Verified Resident ā€¢ 2022

                                6/30/2022

                                I don't have anything to say I'm a new resident in Delaware!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                                  Manager

                                  7/5/2022

                                  Christiana Reserve
                                  Thank you so much for your fantastic rating of Christiana Reserve! We know you have many choices when it comes to selecting an apartment home, and we appreciate your residency. We hope you will be very happy here!
                                  Review Author Icon

                                  Resident 1030224

                                  Verified Resident ā€¢ 2022

                                  5/28/2022

                                  Move in day was easy and swift. Payments are made easy and assessable 24/7. Apartment is spacious and the amenities are great. Maintenance could use some improvement with cleaning up the mess they made.

                                    Manager

                                    6/2/2022

                                    Christiana Reserve
                                    Thank you for your review. We're sorry that your otherwise excellent move-in experience has been interrupted by this issue with the maintenance team. Kindly contact us at 302-834-1168 or rentchristiana@evergreenapartments.com so that we can work on a solution together.
                                    Review Author Icon

                                    Resident 991927

                                    Verified Resident ā€¢ 2022

                                    1/25/2022

                                    The community is nice. None of the neighbors are noisy or anything. I just don't like the fact that my bathroom sink and bathroom shower aren't draining fully and also, my fridge(freezer) makes a strange noise sometimes. My front door doesn't fully closed unless itā€¦Ā See More >
                                      Manager

                                      2/1/2022

                                      Christiana Reserve
                                      Thank you for taking the time to review us. We're happy to hear that you enjoy being a part of our community at Christiana Reserve. As far as your maintenance requests, please reach out to us at 302-834-1168 or rentchristiana@evergreenapartments.com at your earliest convenience so we can resolve those issues for you.

                                      Updated Review

                                      Review Author Icon

                                      Resident 749929

                                      Verified Resident ā€¢ 2022

                                      1/22/2022

                                      The staff is very friendly, knowledgeable and respond quickly. The size of the apartments are nice. The convenience of having a washer and driver in the unit is a plus and the extra touch of a fireplace is a bonus.

                                        Manager

                                        1/26/2022

                                        Christiana Reserve
                                        Thank you for taking the time to review Christiana Reserve. Feedback is very important to us and we appreciate your compliments regarding our hard-working team members and beautiful and spacious homes.
                                        Review Author Icon

                                        Resident 970862

                                        Verified Resident ā€¢ 2021

                                        11/12/2021

                                        Moving experience was okay. Wish certain things where looked at before moving in. Also a lot of things broke prior to moving in. Apartment Needs updating. Love the new carpet and the size of the unit.

                                          Manager

                                          11/15/2021

                                          Christiana Reserve
                                          Thank you for reviewing us. It is a priority of ours at Christiana Reserve to make sure all of our residents are completely satisfied. Please reach out to us at 302-834-1168 or rentchristiana@evergreenapartments.com so we can discuss the concerns you mentioned.
                                          Review Author Icon

                                          Resident 953419

                                          Verified Resident ā€¢ 2021

                                          10/2/2021

                                          Nice and quiet community, shopping centers very convenient in distance, plenty of places to choose from to eat within 5min of driving, the price for everything you get is worth it, very close to highway so you can commute to work in PA with ease

                                            Manager

                                            10/4/2021

                                            Christiana Reserve
                                            We are thrilled to hear that you love your home at Christiana Reserve. It is our goal to offer the very best in apartment living, from our beautiful community to the prime location and everything in between. Know that we appreciate your positive feedback and the five-star rating.
                                            Review Author Icon

                                            Resident 944750

                                            Verified Resident ā€¢ 2019 - 2021

                                            8/28/2021

                                            I honestly wouldn't recommend this place. I had "black mold" in bedroom since July 2020 and now in August 2021 I moved to a different apartment. Not only did they not even offer to lower my rent to this new apartment or accommodate meā€¦Ā See More >
                                              Manager

                                              10/4/2021

                                              Christiana Reserve
                                              Thanks for bringing this to our attention. We appreciate you giving us the opportunity to improve your living experience by transferring to another apartment within our community. Due to the nature of your grievances, we feel direct communication is the best way to move forward. Kindly stop by the office or give us a call at 302-834-1168. Thank you.
                                              Review Author Icon

                                              Resident 934421

                                              Verified Resident ā€¢ 2021

                                              8/2/2021

                                              I don't want to judge to soon? I've only been here for little over a week now. But so far this apartment has is better than what I expected. I was very nervous about moving in here because of the bad reviews. I'm a typeā€¦Ā See More >
                                                Manager

                                                8/4/2021

                                                Christiana Reserve
                                                Thank you so much for taking the time to give us your honest feedback. We strive to provide a great place to live for all of our residents, and we are so pleased to hear that we achieved that with you. We wish you all of the best in your new home!
                                                Review Author Icon

                                                Resident 930091

                                                Verified Resident ā€¢ 2021

                                                7/21/2021

                                                Leasing Staff here was friendly and very accommodating. Listened and addressed any requests made to ensure comfortable and smooth transition into your new apartment. I moved here from a different state, so it was important that the staff handled your request without anyā€¦Ā See More >
                                                  Manager

                                                  7/22/2021

                                                  Christiana Reserve
                                                  Hello. Please accept our sincere apologies that this was your first impression of our community here at Christiana Reserve. We hope that you'll contact us directly if there are any other issues we can help you with in the future. We want you to love your home, and would be happy to speak with you.

                                                  Features & Amenities

                                                  Laundry
                                                  • In-Unit Dryer
                                                  • In-Unit Washer
                                                  Pets
                                                  • Animal type not listed Allowed
                                                  • Dogs Allowed
                                                    Pet Limit: 2. Comments: Dog
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Pet Limit: 2. Comments: Cat
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Additional Storage
                                                  • Balcony
                                                  • Cable & Satellite
                                                  • Central Heat and Air
                                                  • Concrete Construction
                                                  • Convenient to Route 1, 7, 40 and I-95
                                                  • DishWasher
                                                  • Fireplace
                                                  • Heat
                                                  • Microwave
                                                  • On-Site Maintenance
                                                  • Online Resident Services
                                                  • Pets Allowed
                                                  • Refrigerator
                                                  • Spacious Floor Plans
                                                  • Swimming Pool with Amble Seating
                                                  • Walk In Closets
                                                  Show Less
                                                  Show More

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 05:00 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  Evergreen Apartment Group

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                                                  Communities
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                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q:Ā What is the estimated utility bill for one person?

                                                  Frequently Asked

                                                  Based on 1088 number of votes by renters, Christiana Reserve is currently rated 4 out of 5 stars.
                                                  Christiana Reserve is rated 3.5/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                  Christiana Reserve is rated 3.7/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                  Christiana Reserve is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  Christiana Reserve is rated 3.5/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  Christiana Reserve is rated 4.2/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  Christiana Reserve is rated 3.8/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 1.83 days to their community reviews in the past year.
                                                  Evergreen Apartment Group
                                                  Animal type not listed Allowed
                                                  Dogs Allowed
                                                  Pet Limit: 2
                                                  Comments: Dog
                                                  Cats Allowed
                                                  Pet Limit: 2
                                                  Comments: Cat
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  Contact Property

                                                  Christiana Reserve

                                                  March 2024

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                                                  Christiana Reserve is a 851 - 1,368 sq. ft. apartment in Newark in zip code 19702. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,149 - $1,699. Nearby cities include Bear, Elkton, New Castle, Newport, and Hockessin.

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