Cranston Hall Apartments
#16,703 #15 #40

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Cranston Hall Apartments

3314 Old Capitol Trail, Wilmington, DE 19808
(8 Reviews)
$1,314 - $1,400/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

D+

Review Ratings

Noise

2.0

Grounds

1.0

Safety

3.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D+

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Cranston Hall Apartments Reviews

(8)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2023 - 2024

3/17/2024

Rapid decline

Since Jennyā€™s departure, Cranston Hall has experienced a rapid decline in service quality. Maintenance requests linger unresolved (there are outstanding requests since before December, including me!) Common areas are neglected, communication has completely ceased. Residents deserve better especially for the prices they are charging. Avoid.ā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2017 - 2018

    12/5/2018

    Some of the building have mold. Check out the pics to see the mold that was growing up the wall in the living room closet. Maintenance does a half --- job on everything. Management does not resolve issues in a timely manner. Overall this placeā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2011 - 2012

      8/27/2017

      Horribe apartment. Poor management and maintnance. Too much noise ; train horn and mexican bar cross the apartment. Bed bugs and other bugs.Drug dealing in apartment parking lot.Not having central air and the acs inside each unit makes too much noise and apartment is wayā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2015 - 2016

        6/28/2017

        I was a resident from 2015-2016. I left as soon as my lease was up. It was an OK experience living here. I moved due to personal experiences. My building had a fire previously, so there was a lot of smokeā€¦Ā See More >
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          Rautzen

          Resident ā€¢ 2014 - 2015

          7/17/2015

          It's the old saying you get what you pay for. You can find something better for a little more in price. Unfortunately the cons outweigh the the pros. There is black mold built up in the air conditioning unit in the wall. There is notā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2012 - 2013

            11/2/2013

            DO NOT RENT HERE!! Disgusting. Worst experience ever! From office to maintenance. Horrific all around.

              Review Author Icon

              anonymous

              Resident ā€¢ 2012 - 2013

              7/13/2013

              Overall I love this place!! The people in the office are super friendly and whenever we have a problem they usually come right away and we dont have to tell them twice. The neighbors are very friendly, and the parking is great. We haven't hadā€¦Ā See More >
                Review Author Icon

                EaglesMatt

                Resident ā€¢ 2013

                5/14/2013

                Me and my girlfriend moved into Cranston Hall as our first apartment. We were excited at first, as she was pregnant at the time and the rent was cheap. It all went down-hill from there. We had a broken stove for the first 6 months, countlessā€¦Ā See More >

                  Features & Amenities

                  Laundry
                  • Laundry Connections in Unit
                  • Laundry On-Site
                  • Laundry in Units
                  Pets
                  • Dogs Allowed
                    Deposit: Required. Rent: Required
                    Less Info
                    More Info
                  • Cats Allowed
                    Deposit: Required. Rent: Required
                    Less Info
                    More Info
                  Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                  Questions & Answers (0)

                  Frequently Asked

                  Based on 8 number of votes by renters, Cranston Hall Apartments is currently rated 2.4 out of 5 stars.
                  Cranston Hall Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                  Cranston Hall Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                  Cranston Hall Apartments is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                  Cranston Hall Apartments is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                  Cranston Hall Apartments is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                  Cranston Hall Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                  Dogs Allowed
                  Deposit: Required
                  Rent: Required
                  Cats Allowed
                  Deposit: Required
                  Rent: Required
                  1 Bed, 1 Bath
                  2 Beds, 1 Bath

                  Check Availability

                  Cranston Hall Apartments

                  March 2024

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                  Cranston Hall Apartments is an apartment in Wilmington in zip code 19808. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,400. Nearby cities include Elsmere, Newport, Hockessin, Carneys Point, and Claymont.

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