Top of the Hill Apartments
2101 Prior Road, Wilmington, DE 19809
302-798-6691  WEBSITE save favorite
AVERAGE RATING
recommended by:
33%

overall rating:
2.7
2.4
2.38 Parking:
2.5
2.54 Maintenance:
2.6
2.59 Construction:
3.1
3.12 Noise:
3.2
3.25 Grounds:
2.7
2.71 Safety:
2.7
2.66 Office Staff:
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Absolutely A NO NO!!!

From: disgusttenant
Date posted: 10/5/2009
Years at this apartment: 2004 - 2009
User Response is available. 1 response
 
I have lived here now for 5 years and I absolutely would not recommend it to anyone. It is an unsafe complex. The apartment does not provide enough lighting in the parking lot or the walk area to ensure tenants are safe. In fact they use to have two lighting close to building 2215 and they took them down. At nights when you go outside, it is so dark that anyone could attack you.During the last two weeks,someone broke into my car,and stole my GPS and several other tenants had their windows smashed and articles removed from their cars. I notified the apartment and they were not apologetic. The other issue I have with this apartment is the extremely poor communication of the office staff with tenants. Whenever you call about an issue, they do not respond until you call them again. The office staff tend to tell you lies as well, and when you catch them they tell you that it was some other staff that told you that info, and the excuse is that the staff is new, hence they do not know what they are talking about. Top of The Hill Apartment does not like to spend money on anything to make tenants life easier, hence they use several tactics hoping that you will not call.Once I had a problem with the bathroom overflowing and the office is telling me to turn the toilet off until they can look at it, as if they expect me to ---- and piss in my hand middle. Parking is also a problem, there is limited parking and if there is none close to your building, you have to park far away and don't forget that the place is dark, no lighting. Maintenance is not priority, in fact their maintenance people are leaving, citing poor pay and treatment.The apartments are not well sound proof. You hear everything your neighbors say or do. It's horrible.

While I had I like this complex when I first moved in, it soon became apparent to me that safety and other issues were going to be of concern. Please beware that if you decide to come here and live, you are taking the risk of jeopardizing your safety. I am still a tenant and will not be for much longer. I am disgusted by the staff of Top of the Hill poor communication, and their little regard for their tenants safety, among other things.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 3 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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User Responses

From: Anonymous Date: 10/09/2009
What ever happened to "The customer is always right?!?" It's as if they don't think that current tenants have any bearing on them acquiring new tenants. Isn't it cheaper to keep tenants than to find new tenants? I am looking at my options. New tenants pay less rent than faithful tenants plus they get a free month's rent. I will probably move out when my lease is up. My car window was broken, too, and my GPS stolen.
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