Heron Pointe Apartments
AVERAGE RATING
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Disgusted
From: -Anonymous-Date posted: 9/1/2008
Years at this apartment: 2007 - 2008
I was satisfied at first with this complex. The longer I was there, the worse it got. The only person that was helpful on staff was the maintenance. Jodi was the worst property manager I have ever dealt with. I gave my notice as requested, left the apartment and received a bill from them for over $400 after I had been gone for about a month. I requested, via a certified letter, the itemized statment of charges and was met with collection letters and phone calls from a collection agency. As of this date, I have yet to hear from anyone regarding the issue and the apartment was left in good condition. (i didn't finish vaccuming due to my vaccum exploding) and that was it.
The units are not in good shape, nor is the ac/heating unit which caused my apartment to be musty and smell awful. I also didn't feel safe there after a time as there were loud residents around fighting at all hours of the night and constant ambulance and fire truck activity. I also had my car broken into 2 times in a month!
I would NEVER recommend this complex to anyone as it is overpriced and very poorly run. There isn't even a phone number to call the property owners to lodge any complaints about the facility or staff.
I would not move here or in another EPM run facility again after this experience.
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