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I've been living here for a month now and I came on this site to read reviews out of curiosity. The staff here has been very friendly and helpful with my questions. The AC wasn't working and had to be fixed… Full Review ▶
Good luck getting through the gate as a prospective resident. They refused to answer the gate, refused to answer the phone, and when I did leave a voice mail message and a message with maintenance (who answered the leasing office phone),… Full Review ▶
My wife and I lived here from 2007 to 2010. I ve lived in apartments since leaving for college and the US Military and I ve never experienced such rude, obnoxious, apartment managers and staff. If you deicide to move in… Full Review ▶
My wife and I have lived here for 3 years and every year there are problems. The staff is rude and they walk into your apartment without actually speaking to you or getting your permission. We are moving out and I'm… Full Review ▶
I have lived in a one bedroom for over a year and have enjoyed my stay. Th4e ppol is great, the grounds are well maintained, and the staff has always responded quicly. Full Review ▶
My husband and I rented a 2/2. This is the worst apartment that I have ever lived in!! Ladies at the office are RUDE!! I had to call them 4 times to tell them out shower was leaking in the master… Full Review ▶
Never in the 10 years I have been renting apartments (I am 30 years old) have I encountered service so BAD. DO NOT MOVE INTO VIA LUGANO WHATEVER YOU DO. The females in the office are not only rude, but completely… Full Review ▶
Today is May 4, 2010. I moved into Via Lugano on Jan 30, 2010 and I have had nothing but problems here. I have a list of 17 things that have been wrong in my apartment and some have been fixed… Full Review ▶
i love every thing about Via Lugano yessssssssssssss!!!!!!!!!!!!!!!!!! Full Review ▶
If I was a homeowner, I would be mad. The difference between the current management group, and previous is rediculous. The current group is horrible, usually blowing off calls for maintenance. Obviously no more background checks, for people moving in would… Full Review ▶
I have lived at via Lugano for just over a year and since I have been there the management HAS changed which was told to me by office staff and if you notice on the newsletter we all receive the company… Full Review ▶
The office personnel are all extremely unprofessional. I had a very expensive item stolen from my apartment during the time the maintenance crew were scheduled to be inside. I contacted the office only to be told that they did background checks… Full Review ▶
The office staff is very unprofessional Full Review ▶
The management has asked employees to logon here and write positive reviews . This is an attempt to stop the bleeding from this failing property. Full Review ▶
As a single, female healthcare traveler, I found Via Lugano to be clean, safe, and a comfortable place to live for a few months. I found most residents to be very friendly and welcoming, as was the management. All maintenance requests… Full Review ▶
The buildings and grounds kept very clean and groomed. Locations is very close to everthing new that is happening in the Boynon Beach area and I love it.Never had a problem with management. When I call them they repond very quickly.… Full Review ▶
Wow, I have lived here for about 6 years and just found this web site. I am surprised to read some of these comments because most of the negativity is not true. Manager has been the same for years, very cordial… Full Review ▶
I was placed here by my company for 6 months in 2004-2005. I thought they were beautiful apartments and ground. I did not live there during hurricane season, so I can't say it they were prepared or not. I never had… Full Review ▶
Ever since it has gone condo conversion they treatment of current tenants has gone from bad to worse. You can't get a hold of anyone from the management side. Everything that was promised and used as a selling point, great fitness… Full Review ▶
Old mangement is terrible--new management claims no responsability for anything.
Anyone either thinking of buying here or renting here is crazy--waterfront property is cheaper. Do your homework, check realestate values--THERE IS NONE HERE.
Everyone here is inraged with treatment of existing tennants.… Full Review ▶
It has been great here and would not think of living anywhere else Full Review ▶
The positive reviews were written by the management.
The buildings and property are lovely. The management discriminates. I have heard a few war stories by my neighbours. Some can be read at: http://lugano.floridatenants.com/ Full Review ▶
Manager and most leasing agents rude and not helpful. Security gates continually broke. Not prepared for hurricanes. Hallways, entry ways dirty. Full Review ▶
A gated community should mean a fairly secure community. The gates are very often out of service (due to the tenant and/or their guests). The exercise rooms, pools, etc are on a daily basis used by other than community residents. That… Full Review ▶
I have shopped quite a few apartments in my lifetime and truly Via Lugano is remarkable. Curb appeal, people in the office are very helpful and professional. All of my minor issues from a/c filter change to a runny toilet was… Full Review ▶
These apts are very poorly insulated for noise. Noises coming from the hallways are especially loud. You hear a constant slamming of doors.
Also, there is only one location to dump the trash. It´s usually overflowing with trash, which doesn´t… Full Review ▶
lived here a while. loud noise at pool area
especially on weekends. gates to pool area are not locked at 10pm as told. dogs running loose and owners not picking up after them. must take garbage to dumpster, for this kind… Full Review ▶
The office management was incompetent--Downright rude at times (Tricia had problems!)
Example: Our apartment and furniture had water damage after hurricane Irene. (Water came right through the windows and caved-in the drywall). Management did not believe the hurricane caused the… Full Review ▶
I´ve lived here for just over a year. I´ve come to love Via Lugano for its luxury, great location and value. Its a safe community just north of Gateway Blvd on Congress Ave. The apartments are bright, spacious and well designed.… Full Review ▶
I love living here... It is clean and well maintained. Anyone who has come to visit me has raved about it... My biggest problem is the dumpster... only one...and it is always overflowing.. and gross... right at the front gate and… Full Review ▶
I have lived in several apartment complexes in South Florida and this was by far the best.
The only irritation is the unidumpster located at the front of the proerty. It is a pain to travel that far to dump… Full Review ▶