Tuscany Villas formerly Sterling Palms Apartments
1919 Sterling Palms Court, Brandon, FL 33511
813-643-1168  WEBSITE save favorite
AVERAGE RATING
recommended by:
17%

overall rating:
2.5
2.5
2.47 Parking:
2.8
2.83 Maintenance:
2.8
2.81 Construction:
2.5
2.54 Noise:
2.8
2.8 Grounds:
2.7
2.69 Safety:
2.9
2.88 Office Staff:
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BEWARE!!!!

From: -Anonymous-
Date posted: 9/30/2002
Years at this apartment: 2002 - 2002
 
I HAVE RECENTLY MOVED HERE TO STERLING PALMS AND THIS HAS BEEN THE WORST MOVING EXPERIENCE OF MY LIFE. THE OFFICE STAFF IS COMPLETLY UNORGANIZED AND UNPROFESSIONAL. TO START THINGS OFF THEY SPELT MY NAME WRONG ON MY LEASE THEN TOLD ME THEY DID NOT HAVE TIME RIGHT THEN TO FIX IT THAT I WOULD HAVE TO COME BACK AT A LATER TIME (THERE WAS NOBODY IN THE OFFICE)SEVERAL TIMES WHILE I WAS SIGNING MY LEASE SOME OF THE LEASING AGENTS FRIENDS STOPPED BY AND SHE TOOK THE TIME ABOUT 2-5 MINUTES TO VISIT WITH THEM. ALSO SHE A TOOK PERSONAL PHONE CALLS WHILE I WAS IN THE MIDDLE OF SIGNING MY LEASE SHE DID NOT ASK THEM TO HOLD OR TELL THEM SHE WOULD CAL THEM BACK SHE JUST SAT THERE AND HAD A PERSONAL CONVERSATION WITH THEM. THEN AS SHE HANDED ME MY KEYS AND RUSHED ME OUT OF THE OFFICE I ASKED FOR DIRECTIONS TO WHERE MY BUILDING WAS LOCATED SHE JUST POINTED AND SAID FOLLOW THE STREET AROUND AND LOOK FOR YOUR BUILDING # (HOW PROFESSIONAL) WHEN I GOT TO MY APARTMENT THE WERE A FEW THINGS I WAS CONCERNED ABOUT LIKE MY REFRIDGERATOR NOT WORKING WHEN I WENT BACK TO THE OFFICE NOT EVEN 10MINUTES LATER THE DOORS WERE LOCKED AND NOBODY WOULD ANSWER. THIS WAS AT 3:00PM ON A SATURDAY. NOT A LUNCH BREAK HOUR' THERE IS NEVER ANY PARKING.PEOPLE PARK IN THE HANDICAP PARKING DUE TO LACK OF. AND WHEN I MENTION THAT THIS IS GOING ON THE OFFICE STAFF SAYS THAT IF NO FINE IS POSTED ON THE SIGN THEN THERE IS NOTHING THEY CAN DO. I READ THE REVIEW THAT WAS GIVEN ON 11/17/02 AND I TOTALLY AGREE AND I HAVE ONLY BEEN LIVING HERE 1 MONTH. SEVERAL TIMES I HAVE ASKED FOR THE MANAGEMENT COMPANYS NUMBER OR ADDRESS SO I MAY BRING THESE ISSUES TO THEIR ATTENTION AND IT WAS TOLD TO ME THAT THAT INFORMATION IS NOT GIVEN OUT TO RESIDENTS. AND THAT IF THE PROPERTY MANAGER COULD NOT HELP ME THEN "OH WELL". I DID NOT SEE THIS SITE BEFORE I MOVED BUT I TRUELY WISH I WOULD HAVE I AM NOW REALIZING THAT THERE IS A BIG DIFFERENCE IN CUSTOMER SERVICE HERE IN BRANDON. AND UNLIKE THE LAST PERSON I HAVE ONLY BEEN HERE A MONTH BUT WHEN NY LEASE EXPIRES I WILL BE MOVING......THIS PLACE IS THE WORST PLACE IN BRANDON TO LIVE.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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