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Westbury at Lake Brandon

1210 Westbury Pointe Drive, Brandon, FL 33511
34%
97
Reviews
34%
% Recommended
55%
City Average
07/07/14
Resident

Please do not rent here. Management is rude, place is okay and service sucks. They are only nice until the agreement is signed. After that is I don't care attitude. They leave notices on the door only 12 hours in advance… Full Review ▶

06/19/14
Resident

There may have been plenty of issues before a year ago with the previous management, the apartments appeared to be somewhat abandoned then, but not anymore. I have been a resident here for about a year and the management and maintenance… Full Review ▶

05/28/14
Resident

The halls and every floor is filthy dirty, And hall.light.fixtures.covered with bugs and roaches. they never Clean the halls. i am embarrassed to bring family and friends over. they should keep the halls clean. the garage dumpster always has garbage on… Full Review ▶

05/02/14
Prospective Resident

Reading other people review on here is a joke when they mentione good things about this apartment. I got an apartment here asked for 1st floor which they had and told me it will be available waited 2 months for it… Full Review ▶

04/19/14
Resident

I cannot compliment the staff at Westbury apartments enough! I moved in in February. The staff went out of their way to make sure that my apartment would be ready for me in spite of the short time frame in which… Full Review ▶

04/03/14
Resident

This place is wonderful! My husband and I have been here for about 6 months and we are very pleased! Monica and her staff are very helpful and do their best to help you out the best they can. This place… Full Review ▶

04/03/14
Resident

We couldn't be happier. The grounds are beautiful, and the staff are very helpful. Christina Sneed all our questions and made the move from NJ as easy as possible. Location is fantastic. Everything you need is right here. The apartments are… Full Review ▶

03/27/14
Resident

Management is horrible! They dont care about what your personal situation is or if you pay your rent on time each month. They are very inconsiderate and prideful towards the residence.Do not move here, ------------------- will make you think this is… Full Review ▶

02/10/14
Resident

I've been a resident at Westbury for 6 years. Everyone is very friendly and welcoming the up grades makes its feel more like home. The location couldn't be more convenient. I'm happy to call Westbury home. :) Full Review ▶

02/09/14
Resident

I rented a 3bd 2ba apartment here and move in in December 2013.Since the moment I entered the office I was very pleased with the staff and when I received the keys to my apartment I was very impressed with the… Full Review ▶

12/26/13
Resident

Management is horrible! The manager ------ treats you with no respect and her leasing agent -----is the most stuck up, rudest person I've met. They make you feel like you don't exist. They don't listen to what you have to say… Full Review ▶

12/21/13
Resident

We have been here over 10 months and since we moved in, it has been a steady decline. Management promised all these upgrades to the apartments but have not seen anything yet. Also the front desk sales agents are unorganized don't… Full Review ▶

11/09/13
Prospective Resident

When i found out the new management as Blue Rock Partners I knew it was time to leave. I filled out my Notice to vacate and left and never looked back. Full Review ▶

05/19/13
Resident

Disgusting place to live. They charge you all this money but management do not know what they are doing. Their Corporate Office is just as bad. Management does not solve issues but allow issues to fester. We have been living here… Full Review ▶

05/05/13
Resident

My husband and I moved to Westbury November of 2012. Since we moved here it has been a nightmare. We have a neighbour above us who has a 2 year old that constantly runs from one end of the apartment to… Full Review ▶

05/04/13
Prospective Resident

Horible Horrible place to live. I have friends that live there and they cannot wait to leave. I visit them on a regular basis. Half the time the so called gate for security does not work and any one can drive… Full Review ▶

04/02/13
Resident

See the pictures if you need anymore explanations! Full Review ▶

03/24/13
Resident

I live at this apartment complex currently and cannot wait until my lease is up so I can get the heck out of here! The apartments are nice itself. The maintenance is what ruins it. I have had 1 out of… Full Review ▶

10/05/12
Resident

I lived here from 2010-2011. There were fleas all over the property, and they always got into our house. There was a building across from mine, and every night I heard music blasting from there all through the night. The staff… Full Review ▶

07/25/12
Resident

Please Please Please Do not live here. The management does a great job of showing amenities and talking up the place. When you move in though the story changes. If anything goes wrong it takes forever for maintenance to get there.… Full Review ▶

05/11/12
Resident

you can never get a straight answer when you call the office, that is IF THEY ANSWER the phone. Then they send somebody over to fix something and they just rig it up and then you have to keep calling, example… Full Review ▶

05/10/12
Resident

Honestly, I don't know what type of apartments other people have lived in, but where my husband and I came from was a thousand times worse than Westbury. We LOVE it here. We have NO problem with air flowing through our… Full Review ▶

03/14/12
Resident

moved in as a referral from a friend and had been on issue after another, half the time you call the office no one answers and if you leave a message no one calls back so you have to keep calling.… Full Review ▶

03/12/12
Resident

From the moment I entered the leasing office I was greeted by a warm friendly smile from a young lady named Medy Morris. She gracously greeted me and invited me into her office to sit down while we went over some… Full Review ▶

01/02/12
Resident

Everything in these apartments are crappy quality. My fiance's car was broken into and his window was broken. Our neighbor had items stolen by th fire sprinkler people who are supposed to be with an employee while they are here. They… Full Review ▶

12/09/11
Resident

I used to live here for a year. It was in great shape. Literally only had one issue when we moved in, which was promptly fixed. Parking got a little crazy at some times. Great pool and hot tub. It's a… Full Review ▶

08/07/11
Resident

Even though we are on the 3rd management owners, the staff in the office are great! I call for a problem and they fix it ASAP. The gate has been an issue off and on, but that happens in all gated… Full Review ▶

07/22/11
Resident

Reviews listed on this site with this community or any other community should be taken with a grain of salt. It is unfortunate to see that when someone is experiencing a grievance - without regard to language, insult or lack of… Full Review ▶

07/12/11
Resident

I have been here for a year and can't wait to leave... they have a new ownership which came in and has raised the rent like crazy. They told everyone they will make improvements to the place...BUT... they gym machines are… Full Review ▶

06/13/11
Resident

My apartment was burglarized so you can forget about the security gate being a deterrent. The gate stays broken and hasn't worked properly since 2009. The grass is hardly kept anymore and my young and rowdy neighbors do nothing but fight… Full Review ▶

04/13/11
Resident

Moved here 10 months ago and the excitement wore off within the first 2 months. The breezeways had debree from someones garbage that broke coming down the stairs with feces from pets and it remained for months. I moped and swept… Full Review ▶

04/13/11
Resident

The property is in bankruptcy. The front gate was broken on January 1 and it took over 3 months for the owner to get it fixed. If the front gate works, it not very often. It's usually tied open to a… Full Review ▶

03/01/11
Resident

I am about to move to another property. The gate has been broken for over a month, the staff's attitudes are not the best, and they give out inaccurate info on the phone. There are bugs and mold in the apts.… Full Review ▶

02/21/11
Resident

these apartments a nice, the grounds are pretty, the location is great, the prices are a little on the expensive side, but competitive. maintenance is not always as quick as they should be, but eventually they will get to you. office… Full Review ▶

01/19/11
Resident

The office staff has no class, they are always looking to see who is in your apartment, as if they have spies! I had a friend stay with me for 6 days and they had already posted a notice that whoever… Full Review ▶

10/13/10
Resident

Dogs bark all day all night but office won't do anything about it. Neighbors stomp around all night. Parking is a joke if you come home after 6 don't expect to find a space near your building. Several dents have been… Full Review ▶

05/12/10
Resident

Wasn't the worst place to live, the only thing that really drove me nuts were the kids. Way too many kids with no consideration for anyone around them. Management could have been better but not the worst. Parking was decent I… Full Review ▶

04/08/10
Resident

bottom line is this. when we first moved in it was great. all of a sudden, riffraff started moving in, people with their loud and obnoxious cars, noisy upstairs neighbors, playground is horrible, light fixtures in breezeways haven't been attended to… Full Review ▶

03/26/10
Resident

This place is horrible and I would not recommend to anyone at all. I live here at the moment and plan on moving out very soon. The gates are always broken and anyone can get in. A car ran into the… Full Review ▶

03/23/10
Resident

Best place around. I used to lived at the Westbury last year. Absoultly it, the office staff was very nice and willing to help you out in any way they can. I moved out of town for a while and when… Full Review ▶

03/13/10
Resident

Do NOT live here! This area of Brandon has gone majorly down hill in the past year or so. It used to be a decent place to live. Now, the gates are always broken, and the sign at the front entrance… Full Review ▶

03/04/10
Resident

Parking at the Westbury is dangerous. Speed limit 15, and other residents zoom through not looking out for other residences, backing up. If your on the gound floor and someone is going up the stairs outside, it vibrates through to the… Full Review ▶

10/31/09
Resident

We've lived here for several years so, mind you, the apartments haven't been that bad if we've stayed so long, right? Well, new management took over and things went downhill FAST. Melanie at the office is like a witch out to… Full Review ▶

10/24/09
Resident

This is the second apartment my boyfriend and I have lived in. Our first apartment was miserable, and we couldn't wait to move to Westbury. We wanted somewhere safe and enjoyable to live for us and our two dogs. We definitely… Full Review ▶

01/26/09
Resident

I have lived here for about 6 months and this is one place I would not want to live in again. For starters the walls are paper thin so everything from all sides could be heard. To make matters worse we… Full Review ▶

11/24/08
Resident

I have lived here on and off for about 5 1/2 years and been through different management companies. This management company and staff now is by far the best ever! I have never had any problems with bugs, roaches, or ants.… Full Review ▶

11/03/08
Resident

Looks beautiful from the outside, but it's a total dump. We have lived here for 7 months and have had a constant roach problem. They come in from the framing of the pocket door in the bathroom. (I've seen it happen.)… Full Review ▶

09/29/08
Resident

I have lived here 14 months and as far as the community it is very nice. There are however some qualities about the Apartment itself that I am not so happy about. There is a Roach problem in the Apartment Complex… Full Review ▶

08/26/08
Resident

I have lived at Westbury for almost 2 years. I cannot say enough about Medy- she has been beyond kind, helpful, and gracious. The maintenance staff- especially William is phenomenal. I have had a few things here and there that I… Full Review ▶

07/24/08
Resident

I live in the back of the complex near lowe's and I love the location. Third floor street side has the same disadvantages as most but we also have a attached garage unit which helps alot. Full Review ▶

05/30/08
Resident

We've lived here over 2 years. The previous management was fantastic, as far as we were concerned, and our neighbors. New management...Gables...takes over, and things went downhill FAST. They became insane wardens over every little thing. "Omigod...your blinds have a hole… Full Review ▶

05/20/08
Resident

I've lived here for 9 months, the only reason we won't be staying is because I hate being on the 3rd floor. I'm pregnant and can't imagine dealing with a baby seat/stroller/dog and everything else that will be a pain to… Full Review ▶

05/02/08
Resident

I really liked the place at 1st. I'm almost here for a month and I have seen 2 roaches so far. (Both in the bathroom) I'm not talking about Palmetto Bugs either. I'm talking about German Roaches of whatever they are… Full Review ▶

04/28/08
Resident

I looked all over Brandon for a place to live 2 years ago. I visited Westbury and fell in love with the community and the staff immediately. There were all very warm and fiendly and made me feel at home. I… Full Review ▶

04/02/08
Resident

The leasing staff is nice, most of the time. Medy is very helpful. My maintenance requests were handled promptly. The maintenance staff was great. I would move back in a heartbeat. Parking was never an issue. The property always looked immaculate.… Full Review ▶

03/19/08
Resident

The management is DISGUSTING!!!! HORRIBLE! Stay as far away from this place as you can!!!!!!!!!!! The manager, Melanie is so unprofessional, rude, and completely disrespectful. I have never been treated so disrespectfully as a customer/tenant. Full Review ▶

02/28/08
Resident

This is the absolute worst place I have ever lived. Just read some reviews and you'll see that this is a common theme. Simply...the management is completely incompetent and desperately needs to learn some customer service techniques. Oh...and my vehicle was… Full Review ▶

02/25/08
Prospective Resident

I was out looking for apartments when I came to Westbury and the girls in the office were so nice and helpful. They took me to a vacant apartment and showed the exact apartment I would go into. Although I am… Full Review ▶

01/16/08
Resident

My partner and I lived at the Westbury from October of 2004 to August of 2006. The only reason we moved was because they were turning in to condos. Right after we moved out they went back to apartments. During those… Full Review ▶

11/04/07
Prospective Resident

I was supposed to move in yesterday.... now again today. Something told me not to sign this lease. I was right! When I first arrived to tour the apartment I met a really nasty sales rep named Michele. She refused to… Full Review ▶

08/26/07
Resident

So I am thankfully moving out in a week. I am so miserable here that I am paying rent for two places next month just to get out early. When I first moved in a year ago I loved this place.… Full Review ▶

08/26/07
Resident

It is true,I been having constant headache.I like this place dont get me wrong but I have been gettin gsick from this place.Like really sick.I wish I can talk to that other reviewer to compare symptoms.I like it here its quiet… Full Review ▶

07/28/07
Resident

I moved into Westbury in September 2006 from Los Angeles. I found it cost effective as I was paying $1085 in Los Angeles for a Studio but here the rent was $950 for two bed appartment. Second day, the AC was… Full Review ▶

07/15/07
Resident

We just moved in about 3 weeks ago and just love the floor plan of our apartment. The neighbors are really quiet and the trash is never left out of an apartment (not like our last place of residence). The only… Full Review ▶

06/10/07
Resident

I've been living in this place for about six months, I went to the hospital twice because I could not breathe, a few days ago I went to the emergency room, and when I got back I went straight to the… Full Review ▶

05/07/07
Resident

In the year that my family has lived at the Westbury, we have had three break ins to our apartment, two break ins to our garage, and had our car broken into. Each time, we spoke to the management about their… Full Review ▶

04/12/07
Resident

My wife and I have been living here since December of 2006, and it has been a living hell since.

A month before we moved in our leasing office called and said that the apartments won't be ready upon move in because… Full Review ▶

02/11/07
Resident

I've been living here since nov. 06 and I really did not have any problems. Everyone in the office is very nice and friendly. When I first moved in the apartments weren't fully occupied I had no neighbors below or above… Full Review ▶

02/02/07
Resident

This place sucks! Your ac will not work for weeks, the water smells like rotten eggs. The office tells me it is ok to drink the water. what?! are you serious? Not to mention they just got new owners who plan… Full Review ▶

01/24/07
Resident

I have lived here for two years on the 2nd floor and I haven't really had any trouble. Nothing has broken during that time so I can't really say much about service. As far as the trash situation it is the… Full Review ▶

11/27/06
Resident

If your going to rent an apartment in Brandon, you'll be mad to rent here.

The place is a complete mess.

The garbage area is always overflowing with trash, it stinks!
The gym doesn't look like its been cleaned for 6 months, all the… Full Review ▶

09/14/06
Resident

We moved into the westbury back in 2002 when they first started renting. The apartment was beautiful, and had never been lived in before. But after living there for only 5 months we had a tragic dealth in the family, and… Full Review ▶

08/25/06
Resident

I absolutely hate this complex. Everybody that works there are snotty lazy creeps. I've lived here for 2 years and now THANK GOD I'll be moving out shortly. I tell you, if I could sleep on the floor of my new… Full Review ▶

08/08/06
Resident

After reading the reviews,i was lucky to have lived on the 3rd floor,so i never had any problems with noise.After they started going condo,the place wasn't the same.
Wasps nests,spider nests,and lack of help from maintnance added to the problem.
I feel sorry… Full Review ▶

07/29/06
Resident

These aprtment owners are crazy for making these condos. They are never gonna sell and I feel sorry for the people who will own them. The apartments themselves weren't even worth the $700/month. Like most of the other reviews, the walls… Full Review ▶

07/07/06
Resident

paper thin walls people above you , you can herar walking and using the rest room Full Review ▶

06/20/06
Resident

I currently live here at the westbury. I have been here over a year. My apartment is great and I never have had a problem with my apartment(ex. bugs, theft or maintenance). It's really nice right now because alot of people… Full Review ▶

05/18/06
Resident

The Westbury at Lake Brandon is an impressive property and is no longer a rental community. The construction was built within building codes. Anyone who lives in a multi-family community knows it is impossible to control sounds 100% Full Review ▶

04/05/06
Resident

I would not recommend this place for anyone. The walls are sooo thin, every weekend I can hear the upstairs neighbor having sex. Every morning the guy next door alarm clock goes off at 5:00 am and wakes my wife. The… Full Review ▶

04/05/06
Resident

We were told they were going condo and we were ok with that. We were going to finish out our lease and then move. That is when we got "hit". we came home to find someone had been in our apartment… Full Review ▶

03/09/06
Resident

We had a roach problem for most of the time we lived at The Westbury even though we are very clean people. The tanning bed was only available to people that didn???t work 9-5 jobs. When we moved out they charged… Full Review ▶

02/27/06
Resident

We just moved out of our Westbury Apartments and am SOOOO glad. They are VERY unreliable and I will never work with any apartment complex in their company again. We had SO many problems and towards the end of our lease...the… Full Review ▶

01/25/06
Resident

I live at Westbury in a building on the First Floor, above us, we have I think right now, 4 to 6 people living there from time to time. They have to be the most ignorant people I have ever met,… Full Review ▶

01/19/06
Resident

The mgmt people are saying they are conevrting the apartments into condos . there is no proper information . the place will get connverted into useless highly priced condos . Definiltely not recommneded to be bought as condos Poor cosntructions ,… Full Review ▶

01/18/06
Resident

all around bad experience, and no one will tell us whats going on with the condo conversion Full Review ▶

01/17/06
Resident

Never ever stay at this place . This place suck , completely unmaintained . Unsafe
had incidences of theft . Gates does not work most of the time . Don't think of even buying the condos at this place . The construction… Full Review ▶

01/16/06
Resident

I am almost done with my lease. They have an ant problem and they are no help. If one apartment in the biulding suddenly gets ants, it makes sense to spray all of them in the building..right? Nope. Get ant traps… Full Review ▶

01/14/06
Resident

Been here for almost 3 years now. We are for sure moving out of this place. They will always raise the rent on you by 50$ or more, claiming that "It's what everyone else does and is normal"

Lighting, or rather lack… Full Review ▶

12/14/05
Resident

I've lived here for two and half years now, and I have definitely seen a decline in the Westbury. I've read other people's complaints so I'll just touch on a few things...the gates are definitely broken all the time. As far… Full Review ▶

10/31/05
Resident

Is not the best but is nice and safe, the people in the office are really good. Full Review ▶

10/23/05
Resident

This is one of the cheapest apartments complexes around, but you get what you pay for. We like the prices and haven't had a problem with the office adding extra fees (like others complained about) but I would much rather pay… Full Review ▶

08/11/05
Resident

I can't imagine ever living in such a SHAM of an apartment community. Nice on the outside and crap on the inside. Bugs BUGS BUGS everywhere, they just insist on pest control, but this does nothing, maybe they should try maintaining… Full Review ▶

08/07/05
Resident

This is actually the worst apartment I have ever lived in. I could hear my neighbors having a conversation in their bedroom. Not fighting , not yelling but talking.

The management was the worst that I have ever delt with Full Review ▶

07/20/05
Resident

Find some where else to live!!! Full Review ▶

07/14/05
Resident

I only experieinced one problem there and it was handled right away. I recently moved to another community in the same area and wish I would have never been inticed by renting at a bransd new place giving away rent. I… Full Review ▶

07/01/05
Resident

This is one of the WORST places to live! Well over priced! You are not notified what the TRUE fees are until you sign the lease and sometime even MUCH LATER! 1st floors are charged higher as is lake view (which… Full Review ▶

05/06/05
Resident

I have been here for 3 years and I absolutly love it! It is the best. Its a place that feels like home. I have a huge one bdrm, it is so roomy. The staff is really nice, they know you… Full Review ▶

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