When I first moved in, I dealt with Carl. He was nice but hard to get everything done because he was usually the only one doing anything. Since then I just recently met the new office staff and they seem to be pretty nice. The manager came to my apartment and paid personal attention to a few minimal things that I needed done after I moved in. That same day I had the service man and a vendor at my apartment getting everything done. The grounds are beginning to look better and my wife and I love our 3 bedroom apartment. We really wanted the larger three bedroom but they did not have any. But we like our apartment and it is really big. If you ask them what specials they have, they will work with you. I was torn between them and another place but they made my decision easy by offering a better deal than I already had. The service guys are always very helpful. Since I have been here the recycling area is always full. Its clean and better than any other fancy place I lived before. The free cable and internet seems to be out but the new lady in the office called the company on speaker phone and reassured me it would be changed. We're happy.