So I have written one review of Avistel and since my review a lot has changed and will actually be breaking my lease agreement in a couple of days: which of course I am very happy about.

When we originally looked at Avistel we were shown a nice 2 story town house that seemed to be much nicer and bigger; amazing appliances, room sizes etc. I was also informed electric wouldn't be that expensive (maybe $150 or less a month). Well when we signed the dotted line we then were shown our unit which of course was "MUCH SMALLER" and the layout was different. We signed the agreement regardless. When we moved in we all were always "HOT" and it seemed the air conditioner wasn't working correctly - it was over 86 degrees in our town house. I complained several times but really nothing could be done except purchasing a window unit. Well a couple weeks ago my family friends were all complaining about soar throats, running to the bathroom constantly and nausea. We all had one thing in common using the pool. I informed "Nicole" about it. I told her I would bring a water sample to the health department - she told me not to because this problem wasn't my responsibility well in return for complaining the pool was closed. Well I asked the maintenance man about it to only find out it was "regular scheduled" maintenance and the pool would be opened the following day.. Well a few days later the pool was opened. I found out they had a chemical problem with the pool; meanwhile my eyes were burning and the pool was green before I called. The apt complex refused to inform the community about it. A 10 y/o kid fell on the pavement at the pool because it was full of water dirty but the complex didn't seem to care.

When we got out $430.00 electric bill we all almost croaked. It was like WTF' If we found out electric was so much, the upstairs was worse then a sauna we wouldn't have moved here.

These complex are OLD, run down and cost more in electric then it would cost probably the state of Hawaii

In the coming days were going to running away screaming without the nightmares, electric costing probably more then a drug dealers home, problems with the buildings looking run down..

I must say a couple of the people here are very nice; Dan is an amazing apartment manager. I am NOT thrilled with a couple of people; Mostly Nicole....

User Responses
From: jaxrentereff	Date: 08/03/2009
is that response from the property management a joke??? "positive feedback"? "wholesome community"? That's soo gross about the pool! I was always sketched out by the pool and I'm glad I never used it during the hellacious year I was at Avistele.
From: RenaissancePG	Date: 08/04/2009
We are concerned about the issues reported in this posting, and will investigate. It is our standard business practice to investigate all issues brought to our attention even through anonymous internet postings. Our open door policy encourages Members and prospective Members to approach us with concerns or risks so that we can address them promptly??hopefully before they become bigger issues. At Avistele, we are committed to building stronger, more wholesome communities through relationships that are personal and genuine. Our communities, like other apartment communities and neighborhoods, are as vulnerable as any to abuse and damage both deliberate and accidental. We strive to prevent and correct problems as best we can, within a context of deep respect for the privacy of our Members, high ethical standards, and of course our obligations to jurisdictional authorities. If for any reason you do not believe our local management team is adequately addressing an issue, please feel free to contact the owner-operator, RenaissancePG LLC, directly at info@renaissancepg.com, or call us at 865-777-0076. We welcome both compliments and complaints as they both help us to better serve our Members and their guests. It is how we are trying to change the world, one community through one relationship at a time.
From: Anonymous	Date: 08/07/2009
Same problem here! I live in a 2/2 townhome, nice and cool downstairs and blazing hot upstairs. We have to keep the air on 72 to be comfortable! For as much as they charge it is so not worth it. Move into a newer place for less the rent! (High crime in this complex as well, especially in the back of the complex!)
From: ashlibop	Date: 08/09/2009
You should report them to the BBB. I lived in Avistele at Ponte Vedra for just under a year. We broke our lease too due to similar issues. I am in the process of reporting them myself, but I looked up Avistele at Deerwood and no complaints have been filed.
From: jonjax75	Date: 09/09/2009
I have to say i finally moved out of this dump and i am willing to do a Avistele Sucks dot com website if indeed they try to hurt my renting and or credit reports. I am not threatened or anything. When i moved out i was told the rep put in I was moving Sept not august. LOL!:) OH well. I am now at another complex and I am totally happy. The place is much nicer, cooler, amazing people and helpful staff. Oh yeah isnt it weird the people who own/operate Avistele always posts the same comment on every post and says nothing else? What is this a sign of???
From: punkiepai	Date: 09/10/2009
www.dontlivehere.homestead.com

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