Azalea Ridge
AVERAGE RATING
recommended by:
68%
overall rating:
68%
overall rating:
Parking:
Maintenance:
Construction:
Noise:
Grounds:
Safety:
Office Staff:
< | >
Still in Shock!
From: carliemar2000Date posted: 5/5/2008
Years at this apartment: 2007 - 2008
4 responses
Where do we begin'' My family went through a tough period and were forced to relocate and fast! Ms. Geri at the front office
|
|
|
||||||||||||||||||||
I'm the author!
Lived here?
User Responses |
|
| From: Anonymous | Date: 05/14/2008 |
|
Oh man, where to begin with this review... let's just say I'm very close to an Azalea staff member, and I was a resident back in the 1980s, so I know the place better than most even now. I'm not saying everything that happened was right, but I have to think both sides should have handled things better.
"Whenever someone has a problem they put Ms. geri on the phone because who can scream or yell at the elderly"
What makes you think that screaming or yelling at any staff when they have problems is going to make the problem get taken care of any faster? You catch more flies with honey than with vinegar, after all. Granted, Mrs. Jeri is probably the one you do want to talk to since she was the manager for many years before she went semi-retired and became a leasing agent. Margaret doesn't come close to having her experience.
"Margaret is very rude and care less about the tenants or their issues inside these broken down apartments."
Broken down? The apartments were totally renovated in the 90s. They were built in 1969 and needed the work, but they were a lot better than some newer places I've lived since.
Here's a hint: I understand that Margaret treats people like they treat her. If you're decent to her and the rest of the staff, she'll be decent to you. If you're not, well... stuff takes longer to get fixed, among other things. I'm not saying that's right, but it is what it is. Granted, assuming this is correct information (and I will be making a phone call to verify this), the issues with the plumbing and AC do need to be reported to higher management because they are health and safety issues; but I can't help but wonder who said what to whom in order for such issues to get to that point. I'm not saying it's you. It could have been your upstairs neighbor and you just got caught by it. In any case, those things should be reported; but yelling at the staff just makes you look bad.
"Second weekend after moving there a young girl drowned or was drowned by other kids BECAUSE Azalea Ridge does not have any control over the thousands of un-supervised disrespectful children that run there."
I heard about this. It is not the place of Azalea Ridge staff to take care of the kids. It is the responsibility of the PARENTS to keep their kids in line. I'm pretty sure that the same pool rules are up that were there when I was younger. It is the responsibility of the PARENTS to know those rules and make sure their kids know them as well. The staff are not babysitters and cannot be. The drowning accident was an unfortunate tragedy, but where were this young girl's parents or other caretakers?
"Our daughter sat inside the home for the entire lease and if she wanted to play we took her elsewhere to avoid the bad habits and language of the other kids there."
Too bad. Maybe these parents who weren't paying attention to their kids could have used a good example, and some of those kids would have liked an adult they could talk to. As the old proverb goes, "it is better to light a candle than to curse the darkness". You could have lit a candle, but you chose to curse the darkness and your child had to pay. Too bad. I loved the pool and the playground when I was there, and I was one of the good kids. Your child missed out on a lot.
"They have had numerous maintenance guy's who don't have the training nor tools to repair the issues that come up so you almost always wait for a contractor to come out and fix the problem!"
There's more to the story than this. The long-time maintenance man quit last year, and it took a while to get a replacement. There probably were problems with getting contractors in that time, but that was unusual for Azalea Ridge. Up until a couple of years ago, the maintenance man actually lived on-site. The porters may have done some light maintenance work during the search, but the idea that there were multiple untrained maintenance men coming and going is not inaccurate.
In summary:
Yes, report the maintenance problems regarding the AC and plumbing. That's necessary. The staff will have records on this which can be checked.
AFA some of the less important maintenance issues: Sorry, you were just there at a bad time.
Don't blame the staff for the actions or inactions of the residents. The staff is staff, not wardens or babysitters.
Staff don't like getting yelled at any more than any other person does, so pleading a dirty trick when the most experienced staff member answers the phone isn't going to cut it.
-That kid on the playground, all grown up
|
|
| From: carliemar2000 | Date: 05/19/2008 |
|
I awaited to see if someone |
|
| From: emmeylou | Date: 09/25/2008 |
|
If you lived here in 1980's, things are obviously very different!! The management here stinks (in fact, at this very moment we do not even have a manager)and most of the maintance men have no clue what they are doing. We too have been unfortunate enough to have to have lived here for almost three years and in those three years this complex has gone downhill. With the girl in the pool who drowned, yes, it was the parents fault. But it was the apartments fault for having rules up that are not enforced. The pool capacity was way over, to the point where no one noticed that another girl was drowning. That is pathetic. There are rules, but no enforcement so therefore there really are no rules at all. Also, the people that they have let in have become rowdier, drug dealing types. We've had to call the cops two or three times a week for the last few months because of this. I won't even go into our personal apartment problems. There are a few people who work for this company that care, but they either cannot or do not have the power to make a change.
|
|
| From: concernednonnie | Date: 10/04/2008 |
|
my daughter in law and two grandchildren are moving there, is this a big mistake? should i fear for their wsafety? my daughter in law tells me this is a nice place that a coworker of her uncle said is nice. should i really be concerned?
from concerned nonnie
|
|
Free estimates on moving trucks
Find apartment share/roommates
Up to: Azalea Ridge
Jacksonville apartments
Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.
