Colonnade at Regency

Colonnade at Regency is recommended by:
43.0%
Overall Rating
3.08 out 5
Parking:
3.40 of 5
Maintenance:
3.25 of 5
Construction: 3.13 of 5
Noise:
2.87 of 5
Grounds: 3.53 of 5
Safety: 3.47 of 5
Office Staff:
3.02 of 5

989 Monument Road
Jacksonville, FL 32225
904-725-9800
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Yo!

Don't Waste Time & Money Here

From: -Anonymous-
Date posted: 2/13/2007
Years at this apartment: 2006 - 2007
User Response is available. 2 responses

 
I currently live in Colonnade and can't wait to get out. To think, on the first visit, I was excited to move in. Until the move in day. The models they show you are NOT the apartments you get.

They brag about gated' Then why are gates left open all day long' And the gates have been broken since November, and its February'

Mail packages get turned into the office, and then the office mixes them up with other tenant mail. I once went through the packages myself after the office staff said nothing was there for me. Found my package, with another apt. number written on it for pickup.

The apartments seem lovely, until you realize that absolutely no insulation is provided by the cheap contract labor. If its hot outside, its hot in the apartment. If its cold outside, its freezing inside, no matter how much A/C or heat you crank out.

They seem to have decided to add on increases since I signed my lease. Now, they've slipped 30 bucks onto my lease for sewer and water, but why am I paying for something that wasn't on my lease' Well, that's fine, cause my toilet is running like you would not believe, but if I'm shelling out $30 when I've never paid that much for water at any other apartment, then it can keep running.

Management and office staff is a rotating door and by the time someone gets adjusted to the job, they are gone again. Rude and unhelpful, you have to ask them for a minute of their time. One of the office staff lived in the apartments as well and would not even clean up after letting her dog out to use the bathroom.

Here's the interesting thing. As you approach the gates(if they did work), there are 3 lanes. One lane is an exit lane, one lane is a tenant lane with a card reader, and one is a guest lane with a keypad. Well, there are no cards to use, no tenant can use the "tenant" lane, so everyone uses the "guest" lane. So why even the set-up if it can't be used'

By looking sophisticated, they still require the ancient practice of manually turning in rent money. Every other apartment I've had offers the ability to deduct the money from my checking account with my checkcard automatically, no taking a check to the office every month.

To top it off, I once arrived home to find an eviction notice on my door! I immediately took it to the office and asked for an explanation. The manager said that she did not have my rent check and she thought it was a misunderstanding, but posted the eviction notice anyway. I pulled out the carbon and told her to make a copy, because I expect an apology when they find my rent check. Well, they must have found the check later and I'm still waiting for the call. I asked why I was never called before trying to evict me to resolve the matter in a more adult manner, to which I got the reply, "We don't call, we just provide you with the letter." I told her I understood and if I EVER get any notice like that again as a paying tenant, they will be hearing from my lawyer.

By far the worst apartment complex I've ever had. Oh well, they are doubling the complex on the backside with minimal cost and cheap labor, so if you want an overpriced apartment with crappy and useless management, come to the Colonnade. As their slogan suggests, "It's Time to Live"-because its a struggle just to survive here.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
3 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: colonnadereallysucks Date: 03/07/2007
These people are idiots, straight up. The new manager won't give you the time of day, she bairly makes eye contact and reeks of alcohol. Her minions are morons, and I'm sure they'll all be out of here in a few months only to be replaced by another ignorant crew. Crime has only risen in the past year, I'm glad I pay $1200/month for a place where I fear for my safety!
From: UnhappyResident32 Date: 05/11/2007
The office manager is so rude and she always stinks, not only of alcohol, but also she has a bad body odor. Does she ever was that thing or what. She is racist against white people. Seems like since she took over as manager all that is moving in is ------. Dont rent here if your white, you will be treated very bad. The owner needs to get rid of her NOW if he wants to keep making money here. The property looks like crap, the bottom of the pool has stains in it that needs to be cleaned off. I will not renew my lease, I cam promise you that. Stay away.
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