Islande Pointe Apartments
#17,269 #173 #1,809

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Islande Pointe Apartments

1000 Broward Rd, Jacksonville, FL 32218
(77 Reviews)
$1,271 - $1,912/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 2 Baths

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3 Bedrooms

3 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D-
D-

Renter Ratings

C

Review Ratings

Noise

4.0

Grounds

2.0

Safety

1.0

Office Staff

1.0

Maintenance

5.0

Neighborhood

2.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Islande Pointe Apartments Reviews

(77)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2022 - 2023

6/25/2023

Not luxury

Absolutely WAS in love with property when I had the tour for sure. Yes most of the staff and maintenance are great and very friendly. As rare as it is, I actually loved my neighbors. However, God forbid you need any serious fix and youā€¦Ā See More >
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anonymous

Resident ā€¢ 2020 - 2022

12/8/2022

Disgusting apartment complex that let my apartment burn down

My fiance and I moved into Island Pointe in June of 2020. There were several red flag from the very beginning that we didnā€™t notice since it was our first apartment and we were young 20 year olds who didn't know what we were doing.ā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2022

    11/12/2022

    Don't Walk...RRUUUNNN from this place!!!!

    Your location Island Pointe Apartments 1000 Island Point Dr, Jacksonville, FL 32218 Apartment complex: My daughter rented an apartment at Island Pointe 'luxury' apartments in August 2022. The staff was very accommodating....until she moved in. She was rushed through the initial walk though which wasā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2018 - 2022

      8/23/2022

      Horrible

      Horrible place to live. All of these reviews are similar to mine. Overpriced. Units are rundown. These apartments are 40 years old and no way luxury. I can write paragraphs on bad things here. Someone got shot . Pool never clean. Trash always disgusting andā€¦Ā See More >
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        shondajones

        Resident ā€¢ 2015 - 2017

        11/14/2017

        I love where I live. My apartment faces the river and it is beautiful and quiet. I see people boating, fishing and kayaking all the time. The birds that I see and the fish flying up out of the water is so cool. The serviceā€¦Ā See More >
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          Tarab712

          Resident ā€¢ 2015 - 2017

          6/24/2017

          Mold in my apartment, dishwasher did not work constant plumbing issues, office staff is horrible, had to call the cops on Amanda. When maintenance finally showed up they didn't know I was home I come to the kitchen he is in my refrigerator drinking aā€¦Ā See More >
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            moreba93

            Resident ā€¢ 2016 - 2017

            4/26/2017

            Would not recommend these apartments to anyone. I lived in these apartments when I was about 10 years old and they have not changed. The whole complex needs to be renovated. The first apartment we moved into had so many things wrong with it. Theā€¦Ā See More >
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              Jessejames0821

              Resident ā€¢ 2015 - 2016

              3/31/2017

              My girlfriend and I at the time moved in with little to no problems. In fact, Amanda expedited our move so we were in rather quickly. The location for us and the riverside view were was more than we could have asked for. Unfortunately,ā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2015 - 2016

                11/20/2016

                Front office employees very nasty. Apartments arent that nice for the price. The views are great. Very quiet. Trash is always full. Pool is never open. Gym is old and broken equipment. Bring yout own washer and dryer the laundry room is always dirty. Overallā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2016

                  6/26/2016

                  Stay away!! S@ndy is the control freak in the office, she is the regional manager. Am@nda is her side kick. They lie to people! The apartments are nice on the outside, the river view is beautiful, but the hypocrisy from the office manager & herā€¦Ā See More >
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                    Perez Kidz

                    Resident ā€¢ 2015

                    11/6/2015

                    The river views are spectacular, the apartments are comfortable and well designed, with plenty of outdoor living space provided to enjoy those views. The highly personable staff make a great first impression and follow up with excellent service. The maintenance crew is always busy, yetā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2015

                      8/12/2015

                      If I could describe this place in one word HORRIBLE! I regret not following the advice of the reviews I read before I moved in. Maintenance is terrible. I literally have to call them once a week because they either do not fix something rightā€¦Ā See More >
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                        Cloughrob

                        Resident ā€¢ 2015

                        5/26/2015

                        Place seemed really nice when I first moved in here. Office lady's were nice and professional. After I moved in picking up packages in the office were a hassle when ------ is working. She acts as if you are interrupting her dayā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2014

                          10/14/2014

                          I currently reside in these apartments and I have lived in many apartments before, and this place is by far the worst place I have lived at. When I first moved in the dishwasher was filled with black mold and would not drain the waterā€¦Ā See More >
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                            upsettenant2

                            Resident ā€¢ 2014

                            9/29/2014

                            island pointe is got to be the most horrible apartment complex to call home and would not recommend it even to my worst enemy, their maintenaince is slow took three weeks just for them to fix a breaker issue i had beside other apartment issues,unhelpfulā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2013 - 2014

                              5/28/2014

                              They are getting desperate letting anyone move in now. Everyone I speak to hates this place and is moving out!

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                                nothappy567

                                Resident ā€¢ 2012 - 2013

                                5/14/2014

                                The pool is always dirty. The trash is overflown quite often. There is a HUGE pest control problem. My neighbors have told me about mold in their apartment. Maintenance Request take months sometime. I had to be quite consistent in December when we had thatā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2013 - 2014

                                  5/14/2014

                                  DON'T MOVE HERE!! THIS PLACE IS A NIGHTMARE!!!! don't be one of those people to ignore this review and then be stuck in a hell whole for a year. I encourage you to read about my laundry list of problems and decided whether or notā€¦Ā See More >
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                                    attorney123

                                    Resident ā€¢ 2013 - 2015

                                    4/24/2015

                                    We move in October 2013 yes at first we loved our place it's still a little quite but a couple things that I dislike about the apartments and wouldn't recommend it to anyone they say luxury they are far from it, maintenance is theā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2013 - 2014

                                      3/6/2014

                                      I am a current resident of Island Pointe not so LUXURY apartment going on 8 months. My lease is 13 months!!! Pretty long for an apartment i think, we were not notified how long our lease was until we asked for an copy of ourā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2010 - 2011

                                        2/19/2014

                                        I rented from Island point apts and what a joke. The review that said they dont have a clue why someone would post that must of came from a office worker lol. This place had thee worst maintenance.Nice guys but couldnt understand english! The poolā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2012 - 2013

                                          2/11/2014

                                          Worst ever apartment to live in, maintenance is very slow. They have to be reminded every day if you experience maintenance issues. I moved in the apartment that wasn't ready toilet had issues with flushing and it wasn't fixed even after they promised to haveā€¦Ā See More >
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                                            anonymous

                                            prospective ā€¢ Visited 2013 - 2014

                                            1/13/2014

                                            I love living at Island Pointe. I dont know what these people are talking about. I live in a riverfront apartment and the view is amazing. Yes sometimes the river smells but it does on any river time to time. Iā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2012 - 2013

                                              1/3/2014

                                              Please do not make my mistake by not believing the negative reviews. From the non-operational gate and dumpster, to the unresponsive and unprofessional office staff, to the infestation of roaches, to the crumbling of the apartments and the apparent agreement with a city and/orā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2011 - 2013

                                                11/25/2013

                                                I do not recommend this apartment complex due to the fact that the river's edge apartments are sinking into the ground due to high water levels. A major storm will also topple the buildings that have three floors due to structural damage over theā€¦Ā See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Connections in Unit
                                                  • Laundry On-Site
                                                  • Laundry in Units
                                                  Pets
                                                  • Dogs Allowed
                                                    Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Deposit: Required. Rent: Required
                                                    Less Info
                                                    More Info
                                                  Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q:Ā What is the estimated utility bill for one person?

                                                  Frequently Asked

                                                  Based on 77 number of votes by renters, Islande Pointe Apartments is currently rated 2.4 out of 5 stars.
                                                  Islande Pointe Apartments is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Islande Pointe Apartments is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  Islande Pointe Apartments is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  Islande Pointe Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Islande Pointe Apartments is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                  Islande Pointe Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Dogs Allowed
                                                  Deposit: Required
                                                  Rent: Required
                                                  Restrictions: Breed restrictions apply.
                                                  Cats Allowed
                                                  Deposit: Required
                                                  Rent: Required
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  Check Availability

                                                  Islande Pointe Apartments

                                                  March 2024

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                                                  Islande Pointe Apartments is an apartment in Jacksonville in zip code 32218. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,912. Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, and Fleming Island.

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