The Paddock Club Mandarin
#2,419 #32 #273

What is epIQ?

The Paddock Club Mandarin

3900 Oldfield Crossing Dr, Jacksonville, FL 32223
(408 Reviews)
$1,338 - $3,083/mo
Call Now
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

The Saratoga

1 Bed, 1 Bath | 809 sq. ft.

$1,338 - $1,973

3 Available Units

See Floor Plan Details

2 Bedrooms

The Derby

2 Beds, 1 Bath | 1,110 sq. ft.

$1,538 - $2,273

4 Available Units

See Floor Plan Details

The Preakness

2 Beds, 2 Baths | 1,161 sq. ft.

$1,588 - $2,048

3 Available Units

See Floor Plan Details

The Woodward

2 Beds, 2 Baths | 1,258 sq. ft.

$1,598 - $2,268

3 Available Units

See Floor Plan Details

The Belmont

2 Beds, 2 Baths | 1,051 sq. ft.

$1,668 - $2,103

1 Available Unit

See Floor Plan Details

3 Bedrooms

The Classic

3 Beds, 2 Baths | 1,405 sq. ft.

$1,918 - $3,083

4 Available Units

See Floor Plan Details

The Triple Crown

3 Beds, 2 Baths | 1,378 sq. ft.

$1,783 - $2,718

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A
A

Renter Ratings

A-

Review Ratings

Noise

3.9

Grounds

3.9

Safety

3.8

Office Staff

4.2

Maintenance

4.0

Neighborhood

4.5

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

28

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A

Average time to respond to reviews

2.04 days

View Community Timeline
View Community Timeline

The Paddock Club Mandarin Reviews

(356)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1238275

Verified Resident ā€¢ 2022 - 2024

3/25/2024

It's okay. I feel like it is but overpriced for what they have to offer. You really are paying for the location and everything being close. All in all the staff is very nice and pleasant. But for the price, and if location to livingā€¦Ā See More >
    Manager

    3/27/2024

    The Paddock Club Mandarin
    Hello, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.
    Review Author Icon

    Resident 1228586

    Verified Resident ā€¢ 2021 - 2024

    2/22/2024

    Great community, awesome staff and very peacefully here. Nice,quiet, and clean. If you ever have an issue maintenance gets it taken care of very fast same for the office staff any issues and they take care of it.

      Manager

      2/23/2024

      The Paddock Club Mandarin
      Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
      Review Author Icon

      Resident 1227357

      Verified Resident ā€¢ 2019 - 2024

      2/17/2024

      In general the overall experience has been great. The only negative thing we are still dealing with is that no matter what sprays or cleaners we use we can't get rid of the little roaches. We've used our own pesticides as well has community pestā€¦Ā See More >
        Manager

        2/20/2024

        The Paddock Club Mandarin
        Hello, Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.
        Review Author Icon

        Resident 1091881

        Verified Resident ā€¢ 2023 - 2024

        1/28/2024

        I love it here!! It's very convenient. I especially love the gated community. Food and Shopping Center is also close by. The name is even pretty cool for me because it reminds me of where I grew up and came from in the Northeast. Only thingā€¦Ā See More >
          Manager

          1/30/2024

          The Paddock Club Mandarin
          Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
          Review Author Icon

          Resident 381096

          Verified Resident ā€¢ 2021 - 2024

          1/15/2024

          Without a doubt worst community to live in, as nothing is ever done to take care of problematic neighbors or issues in neighborhood. Have made it know multiple times about issues with surrounding neighbors and nothing is ever done about it. The neighborhood is notā€¦Ā See More >
          Manager

          1/17/2024

          The Paddock Club Mandarin
          Hi, we regret to hear that your experience with us was not a more positive one. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.

          Updated Review

          Review Author Icon

          Resident 1144085

          Verified Resident ā€¢ 2022 - 2023

          12/1/2023

          For the most part I am happy. There are improvements that could be made. The dumpster site is mostly attrocious. Perhaps a rake under staircase every so often would help. I'll admit the maintenance crew does their best. ā€¦Ā See More >
            Manager

            12/2/2023

            The Paddock Club Mandarin
            Hi, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, The Paddock Club Mandarin

            Updated Review

            Review Author Icon

            Resident 1029208

            Verified Resident ā€¢ 2022 - 2023

            11/18/2023

            It's a nice community. Neighbors are friendly. The garbage area is always a mess, and I know it's the tenants. Overall, I like it here. Staff is friendly on the premises. I really like that we are in a gated community.

              Manager

              11/20/2023

              The Paddock Club Mandarin
              Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

              Updated Review

              Review Author Icon

              Resident 300890

              Verified Resident ā€¢ 2016 - 2023

              10/29/2023

              You don't want to know and I'm sorry but I'm not gonna get on here and lie to trap more people into what they shouldn't do. Iydiycocy dand upufpfu you douffoyggfycyocoycyocoxyoxxoyoycitxxiyxoyxoyxyooyxxoxoyxxyo

                Manager

                10/31/2023

                The Paddock Club Mandarin
                Hi, we appreciate your honest feedback, as we are always looking for ways to improve. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.

                Updated Review

                Review Author Icon

                Resident 1191708

                Verified Resident ā€¢ 2023

                10/26/2023

                love this place!!! Very clean, well-maintained. Very quiet. Upscale appliances, friendly staff. Rent is reasonable apartments are spacious.. I have no negative comments. I am home after only 3 weeks

                  Manager

                  10/27/2023

                  The Paddock Club Mandarin
                  Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                  Review Author Icon

                  Resident 1191141

                  Verified Prospect ā€¢ Visited 2023

                  10/19/2023

                  Good environment for All. Good place to live. Staffs are knowledgeable and well dressed. I would recommend to all people that's needed a place to live in. The only thing that bothers me a bit is there are not many parking available at front ofā€¦Ā See More >
                    Manager

                    10/21/2023

                    The Paddock Club Mandarin
                    Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We hope you have a great day!

                    Updated Review

                    Review Author Icon

                    Resident 1050637

                    Verified Resident ā€¢ 2022 - 2023

                    10/3/2023

                    Very nice community, nice amenities and over all a good staff the maintenance people always helped out , very nice that yall have many pet stations and a dog park to play in , I would recommend this community to anyone looking for a niceā€¦Ā See More >
                      Manager

                      10/4/2023

                      The Paddock Club Mandarin
                      Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
                      Review Author Icon

                      Resident 1184307

                      Verified Resident ā€¢ 2023

                      9/26/2023

                      The office staff are wonderful especially Kristen and joeby. The community is safe and neighborly. The community is safe and neighbors are friendly. The apartment has great office staff . The community is gated and the upkeep is great .

                        Manager

                        9/28/2023

                        The Paddock Club Mandarin
                        Hi, thank you for your kind review; we are happy to pass along your comments to the team here at The Paddock Club Mandarin! We are always more than happy to assist you if anything else comes up. Take care!

                        Updated Review

                        Review Author Icon

                        Resident 1154660

                        Verified Resident ā€¢ 2023

                        9/20/2023

                        Need more maintenance employees to service apartments in a timely manner.Do pest control more frequently in all apartments and in leisure areas, gyms and others.Putting mats, ropes in the gym. The rest is good

                          Manager

                          9/22/2023

                          The Paddock Club Mandarin
                          Hello, we appreciate you taking the time to leave us this feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you.
                          Review Author Icon

                          Greg_C820

                          Resident ā€¢ 2023

                          9/11/2023

                          A great place to live. It really feels like home.

                          I truly feel at home here at The Paddock Club. The leasing office staff listen to us and weā€™re able to guide us to what we think is a perfect apartment for us. The move-in and process went without a hitch. We noticed a problemā€¦Ā See More >
                            Manager

                            9/14/2023

                            The Paddock Club Mandarin
                            Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

                            Updated Review

                            Review Author Icon

                            Resident 887545

                            Verified Resident ā€¢ 2019 - 2023

                            8/28/2023

                            Management and maintenance don't value residents. Its only about money. Most communities are, but residents, including me, have it. We're done. Someplace, there a staff who cares. I could write anything here, but no criticism is acceptable.

                              Manager

                              9/1/2023

                              The Paddock Club Mandarin
                              Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
                              Review Author Icon

                              Resident 1171106

                              Verified Prospect ā€¢ Visited 2023

                              8/17/2023

                              I expect moving in this apartment. Thank you for your kindness. Security, good neighbors, facility are important to decide the apartment. I hope you understanding the military move as order. It includes ally of united state.

                                Manager

                                8/19/2023

                                The Paddock Club Mandarin
                                Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
                                Review Author Icon

                                Resident 1170423

                                Verified Resident ā€¢ 2023

                                8/15/2023

                                The staff has been very helpful and the apartment is pretty good as well. I do have a persistent bug issue in my kitchen, but other than that, my experience so far has been fine. The pool here is pretty nice, and it is inā€¦Ā See More >
                                  Manager

                                  8/18/2023

                                  The Paddock Club Mandarin
                                  Hi, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, The Paddock Club Mandarin

                                  Updated Review

                                  Review Author Icon

                                  Resident 1018256

                                  Verified Resident ā€¢ 2021 - 2023

                                  8/15/2023

                                  The dumpster here is always overflowing. Roaches and spiders are everywhere although our apartment stays spotlessly clean. Maintenance ignores service requests. Our neighbors are loud and smoke drugs, which fills the air inside our home.. and no one can/will do anything about it. The Paddockā€¦Ā See More >
                                    Manager

                                    8/16/2023

                                    The Paddock Club Mandarin
                                    Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at ResidentCare@maac.com and allow us 48 business hours for a response.
                                    Review Author Icon

                                    Resident 1154409

                                    Verified Resident ā€¢ 2017 - 2023

                                    6/27/2023

                                    Exceptional staff. Maintenance is hit or miss. Grounds are beautifully kept. Feel safe in complex. Just need better maintenance response time. Overall very satisfied with living within this community..

                                      Manager

                                      6/29/2023

                                      The Paddock Club Mandarin
                                      Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
                                      Review Author Icon

                                      Resident 1150433

                                      Verified Resident ā€¢ 2022 - 2023

                                      6/14/2023

                                      good like it Millions of people use when searching for a new apartment home. Your feedback will be read to help make educated rental decisions. To support that rate your satisfaction with the following regarding your current apartment home and community

                                        Manager

                                        6/16/2023

                                        The Paddock Club Mandarin
                                        Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                        Updated Review

                                        Review Author Icon

                                        Resident 1124481

                                        Verified Resident ā€¢ 2023

                                        5/21/2023

                                        So far so good! The staff is always very friendly and quick to help when needed. Maintenance responds to requests promptly and seem to correct situations in a timely manner. We would certainly refer friends to this community.

                                          Manager

                                          5/22/2023

                                          The Paddock Club Mandarin
                                          Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
                                          Review Author Icon

                                          Resident 1141981

                                          Verified Resident ā€¢ 2022 - 2023

                                          5/18/2023

                                          a very good community, i see a little trash here and there it stays around a little longer than it should. Usually after a few days it disappears but overall very good complex to live in. I am very happy with the office staff andā€¦Ā See More >
                                            Manager

                                            5/21/2023

                                            The Paddock Club Mandarin
                                            Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
                                            Review Author Icon

                                            Resident 842860

                                            Verified Resident ā€¢ 2023

                                            5/7/2023

                                            The experience was unpleasant. It stared with the apartment that we were approved for suddenly became unavailable after the agreements were signed. We were forced to accept another unit on a different floor than we had applied for. When we walked the unit itā€¦Ā See More >
                                              Manager

                                              5/10/2023

                                              The Paddock Club Mandarin
                                              Thank you for sharing your feedback.
                                              Review Author Icon

                                              Resident 1133863

                                              Verified Resident ā€¢ 2022 - 2023

                                              4/22/2023

                                              Honestly I have had exactly zero problems here aside from a few minor things that were fixed near immediately. I really enjoy being able to have a peaceful night and feel safe the entire time. The neighbors are really friendly and respectful to the entireā€¦Ā See More >
                                                Manager

                                                4/23/2023

                                                The Paddock Club Mandarin
                                                Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
                                                Review Author Icon

                                                Resident 1133209

                                                Verified Resident ā€¢ 2022 - 2023

                                                4/20/2023

                                                This is my first apartment experience since my divorce and the Paddock Club has delivered exceptional service. The turnaround time for maintenance requests is amazing and the office staff made the transition effortless!

                                                  Manager

                                                  4/22/2023

                                                  The Paddock Club Mandarin
                                                  Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

                                                  Features & Amenities

                                                  Parking
                                                  • Boat Parking Available
                                                  • Garage
                                                  Pets
                                                  • Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • BBQ and Picnic Areas
                                                  • Business Center
                                                  • Car Wash Center
                                                  • Car Wash Location on Site
                                                  • Clubhouse
                                                  • Community Room with Wi-Fi
                                                  • Controlled Access
                                                  • Dog Park
                                                  • Fitness Center
                                                  • Free Weights
                                                  • Gated Access
                                                  • Gated Community
                                                  • High-Speed Internet
                                                  • Monthly Resident Events
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • On-site Courtesy Officer
                                                  • On-site Manager
                                                  • Pet Friendly Community with No Breed Restrictions
                                                  • Pet Park
                                                  • Playground
                                                  • Pool
                                                  • Recycling Program
                                                  • Storage Space
                                                  • WiFi in Common Areas
                                                  Show Less
                                                  Show More

                                                  Leasing

                                                  TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find your next home at The Paddock Club Mandarin in Jacksonville, FL. These one-, two-, and three-bedroom apartment homes feature roommate-style floor plans and offer living solutions for practically any lifestyle. A variety of amenities await, including the on-site car wash, garages, available storage units, fitness center, shimmering swimming pool, spacious sundeck, and more. Upscale shopping and nightlife in historic San Marco are just minutes away from The Paddock Club Mandarin. Our community is also next door to the gorgeous, moss-draped trees of Chapelgate Park.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  MAA

                                                  A
                                                  A
                                                  Communities
                                                  295

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 408 number of votes by renters, The Paddock Club Mandarin is currently rated 3.9 out of 5 stars.
                                                  The Paddock Club Mandarin is rated 3.9/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                  The Paddock Club Mandarin is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  The Paddock Club Mandarin is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                  The Paddock Club Mandarin is rated 3.8/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  The Paddock Club Mandarin is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  The Paddock Club Mandarin is rated 4.2/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 2.04 days to their community reviews in the past year.
                                                  MAA
                                                  Dogs Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                  Pet Limit: 2
                                                  Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  Cats Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                  Pet Limit: 2
                                                  Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  March 2024

                                                  Sun
                                                  Mon
                                                  Tue
                                                  Wed
                                                  Thu
                                                  Fri
                                                  Sat
                                                  1
                                                  2
                                                  3
                                                  4
                                                  5
                                                  6
                                                  7
                                                  8
                                                  9
                                                  10
                                                  11
                                                  12
                                                  13
                                                  14
                                                  15
                                                  16
                                                  17
                                                  18
                                                  19
                                                  20
                                                  21
                                                  22
                                                  23
                                                  24
                                                  25
                                                  26
                                                  27
                                                  28
                                                  29
                                                  30
                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  The Paddock Club Mandarin is a 809 - 1,405 sq. ft. apartment in Jacksonville in zip code 32223. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,338 - $3,083. Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, and Fleming Island.

                                                  Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.