Where should I begin!'!' Let me start with the positive aspects. The apartment was quiet and spacious for the rent. OK, now to the negative aspects. First, the management and the staff are as rude as could possibly be. Not once was I treated with any respect. Whenever I would enter the office to pay rent, the remark was "What now'" or "What's wrong'", and let me say that I rarely had any complaints to the staff during my stay. The apartments are infested with roaches. No matter how many times the apartment is sprayed and how much bug spray and traps you use, they are EVERYWHERE!! They also have carpenter ant problems. The construction people that renovate the place are always shady and never fully complete their job unless you make it known that they left your apartment in shambles. The maintenance staff is nice, but rarely do they fix things in the apartment correctly. Furthermore, they have mold problems around all of their windows and doors - they are rotting and moldy and were supposedly "fixed" months before I left, but that was not the case. Stains on the carpets from previous renters are simply cut out and new pieces laid down - so there are patches of carpeting all over the apartments, at least that is what I experienced. Overall, I was extremely disappointed and am glad to be out of there! My biggest gripe was how poorly I was treated by the manager and staff. I was appalled at the level of ignorance and rudeness that was directed towards me throughout my entire stay at this complex. I strongly advise that anyone interested in living at the reserve strongly think about the decision, and I recommend you choose against renting from this property.

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