River Bend Apartments
AVERAGE RATING
recommended by:
33%
overall rating:
33%
overall rating:
Parking:
Maintenance:
Construction:
Noise:
Grounds:
Safety:
Office Staff:
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Maintence is turning around.
From: -Anonymous-Date posted: 5/11/2007
Years at this apartment: 1994 - 1994
3 responses
I have lived here for a few years and have noticed a difference since the new maintence man Michael was hired. Work orders that are actually writtin out and, arnt forgotten about by the office staff to write out have been completed the 1st time. I understand people forget to write out the work orders, but it is our responsibility to call back if nothing has been done. It only take 5 mins a day to call and let the staff know. I will renew till I move from Jacksonville. Michael deserves great recognition . He solved a 1 yrs Wax ring problem hidden under 4 layers of linoleum and am grateful that the problem is finally resolved. Yes problems happen but can be resolved, make a 5 min. call to the office. Not a hard thing to do. My ultimate praises.
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User Responses |
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| From: Anonymous | Date: 05/12/2007 |
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Disagree...when call back repeatedly and things still undone, all those 5 minutes add up to time and frustration and disappointment. Agree...Michael is polite and efficient...much needed improvement. Wonder...how long will he last? Too good to fit into this place!
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| From: Anonymous | Date: 06/28/2007 |
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you are a sick sick person! why should you have to keep calling and calling about the same damn problem when they should have wrote it down as they promised they were doing when you spoke to them the first time! it makes no sense...you can not rate these apartments based on one good experience when there are 1000 bad experiences. maybe you are Micheal the maintenance man...
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| From: greg2877 | Date: 07/30/2008 |
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It is our responsibility to call the staff and it's their responsibility to fix it. I call, they fix.....not I call and call and call and call and they may come out, If they come out at all. Maybe Michael should move on because I never knew he was there. There are too many problems for one man to fix it.
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