Spinnaker Reach Apartments
#6,067 #84 #729

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Spinnaker Reach Apartments

3875 San Pablo Rd S, Jacksonville, FL 32224
(106 Reviews)
$1,102 - $1,281/mo
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Floor Plans & Pricing

2 Bedrooms

Two Bedroom Two Bathroom

2 Beds, 2 Baths | 947 sq. ft.

$1,102

1 Available Unit

See Floor Plan Details

3 Bedrooms

Three Bedroom Two Bathroom

3 Beds, 2 Baths | 1,262 sq. ft.

$1,281

1 Available Unit

See Floor Plan Details

4 Bedrooms

Four Bedroom Two Bathroom

4 Beds, 2 Baths | 1,375 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

B

Review Ratings

Noise

3.7

Grounds

3.0

Safety

3.0

Office Staff

3.8

Maintenance

3.1

Neighborhood

4.1

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

16

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4.88 days

View Community Timeline
View Community Timeline

Spinnaker Reach Apartments Reviews

(103)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1234505

Verified Resident 2022 - 2024

3/12/2024

Overall, the apartments are ok. However, the roach issue needs to be thoroughly addressed and the appliances and cabinets are outdated and worn. When I moved in there were things such as the kitchen cabinet door handle missing, The fridge was missing one of the… See More >
    Manager

    3/15/2024

    Spinnaker Reach Apartments
    Thank you for reaching out. We are disappointed to hear that your apartment home was not move-in ready upon your arrival, and we hope that our team has since addressed your repairs. If you would like our assistance with pest control, please call or visit us in the office at your earliest convenience.
    Review Author Icon

    Resident 1233224

    Verified Resident 2023 - 2024

    3/8/2024

    Good so far, just wished few residents in area respected road rules. Management is awesome very nice and friendly plus helpful. When I have issues with apartment or question they are quick to solve and respond

      Manager

      3/12/2024

      Spinnaker Reach Apartments
      It's nice to hear that you feel so welcomed and effectively served by our office and maintenance team. Thanks, too, for the reminder to fellow residents to slow down and pay attention in the driveways!
      Review Author Icon

      Resident 1233201

      Verified Resident 2018 - 2024

      3/8/2024

      I only good things to say about Spinnaker Reach. Office staff is great as well as maintenance to a certain degree, timing could be better I'm still waiting for new blinds for about four months now and a stove for about 3 months.

        Manager

        3/12/2024

        Spinnaker Reach Apartments
        We're glad that feel so positive about living in our community. From our warm office team to our ongoing maintenance, we certainly want to be there for you in all ways. Thanks for the reminder about the blinds and stove and do contact our team at your earliest convenience.

        Updated Review

        Review Author Icon

        Resident 1233119

        Verified Resident 2005 - 2024

        3/8/2024

        Is very very convenient to everywhere you wanna go to the beach to Publix gas station, Walmart, and so many more restaurants all around less than 10 minutes office staff very nice and very knowledgeable of the question you ask maintenance are great.… See More >
          Manager

          3/12/2024

          Spinnaker Reach Apartments
          Thank you for your positive review! We are glad to hear that our convenient location and knowledgeable service contribute to your positive experience. We are committed to providing our residents with a community they are proud to call home. We appreciate your feedback and your residency with us.
          Review Author Icon

          Resident 1215914

          Verified Resident 2005 - 2024

          1/9/2024

          I like living here I have lived here for approximately Eighteen years. For the most part it has been a great place to live. The only thing I have a problem with is there not anyone in the office and can be hard to get… See More >
            Manager

            1/12/2024

            Spinnaker Reach Apartments
            We love to hear from long-term residents such as yourself, and we couldn't be happier to hear the last 18 years have been a blast! It makes us proud to hear you've made a home in our community. We are always looking for ways to improve our residents' experience, so we appreciate your feedback on our accessibility. We value maintaining open lines of communication, so please do not hesitate to reach out if we can ever be of service.

            Updated Review

            Review Author Icon

            Resident 1101070

            Verified Resident 2020 - 2024

            1/9/2024

            Affordable and great area. However the apartments are really old and need many many updates. My apartment has flooded multiple times and my carpet has never been replaced. My windows are super old and single paned. They leak in heavy rain. The kitchen has only… See More >
              Manager

              1/11/2024

              Spinnaker Reach Apartments
              We are overjoyed to receive your compliments on our affordable pricing and amazing location. We understand maintaining the upkeep of our homes and community is necessary to ensure our residents a seamless living experience, and we are sorry to hear you feel this way. Our team would like to speak with you directly to alleviate your concerns, so please give us a call or stop by our office for a chat. Thank you!
              Review Author Icon

              Resident 1215432

              Verified Resident 2020 - 2024

              1/8/2024

              Muy bueno el personal muy respetuoso las ?reas limpias y muy tranquilo el ?rea de la piscina muy limpia les agradezco su respeto para con los inquilinos yo en particular no tengo ninguna queja al respeto gracias

                Manager

                1/10/2024

                Spinnaker Reach Apartments
                Estamos encantados de recibir su excelente crítica de nuestra hermosa comunidad. Nuestro equipo agradece sus amables palabras y está encantado de haberle proporcionado un servicio útil. ¡Que tenga un día fantástico!
                Review Author Icon

                Resident 1214653

                Verified Resident 2018 - 2024

                1/5/2024

                Spinnaker Reach has been a difficult community to live in. It's under staffed and the employees need support. The grounds are always filthy and the buildings are in desperate need of cleaning. They just can't keep up with the amount of trash people leave. The… See More >
                  Manager

                  1/10/2024

                  Spinnaker Reach Apartments
                  Thank you for sharing your experience with us. We hold the upkeep of our community to a high standard, and we are disappointed to hear you feel this way. We would like to connect with you to learn more about your observations, so please give us a call or stop by our office for a chat. We hope to hear from you soon.
                  Review Author Icon

                  Resident 1214434

                  Verified Resident 2019 - 2024

                  1/5/2024

                  I don't like how the kids are running around vandalizing apartments throwing trash everywhere doing drugs all around the house so if my kids can't play outside breaking glass throwing their food from inside outside so bugs can get bad blaring their music I really… See More >
                    Manager

                    1/9/2024

                    Spinnaker Reach Apartments
                    We appreciate your feedback on our family-friendly community and regret if some young residents are impacting your peace of mind. Our team hopes that all children can play comfortably outside, and we would like to speak with you to get additional information about your concerns. When you have time, please call or stop by our office so we can chat. Thank you.
                    Review Author Icon

                    Resident 1198822

                    Verified Resident 2013 - 2023

                    11/12/2023

                    We have always been happy in this apartment. The location is excellent for our needs. It is close to my office and to places that I shop in regularly. It is also only a few miles from Jacksonville Beach where I enjoy going frequently.… See More >
                      Manager

                      11/15/2023

                      Spinnaker Reach Apartments
                      We appreciate your glowing review! We believe we have the best location in town, and we are glad to hear you feel likewise. We hope to continue to impress you with our excellent service.
                      Review Author Icon

                      Resident 1190239

                      Verified Resident 2023

                      10/17/2023

                      Well I don't like the fact that they are not prompt when it comes to fixing stuff in my apartment and I don't like this old TV worn out carpet they have in the living room and room kids room and these old dry rotted… See More >
                      Manager

                      10/19/2023

                      Spinnaker Reach Apartments
                      We are glad to hear how happy you are with our peaceful atmosphere, but we are sorry that you are not satisfied with the maintenance of your home. Please call or come by our office so we may learn more and work to resolve your concerns.
                      Review Author Icon

                      Resident 1179046

                      Verified Resident 2019 - 2023

                      9/10/2023

                      I have nothing but good things to say about our community. Apartments are spacious, the maintenance crew is respectful and are here when needed. Specially Mr. Keith. The office staff is respectful and professional. The rent is affordable. I like living here very much.

                        Manager

                        9/13/2023

                        Spinnaker Reach Apartments
                        This review has made our day! We are delighted that Mr. Keith and our team have been helpful and that you are enjoying your roomy apartment in our competitively-priced community. Thank you for sharing your experience!
                        Review Author Icon

                        Resident 1178712

                        Verified Resident 2022 - 2023

                        9/9/2023

                        The maintenance doesn't ever show up. Spiders and all other kids of bugs outside your door and trash always everywhere. The main issue is the bugs and lack of service. Way too pricey for the environment that's provided. Been having issues with this place since… See More >
                          Manager

                          9/12/2023

                          Spinnaker Reach Apartments
                          Thank you so much for reaching out to share your experience with us! We strive to provide prompt service and are disappointed to see your comments. We offer regular pest control services and want to get these set up for you as quickly as possible. At your earliest convenience, please contact our office so that we can set up the necessary pest control and maintenance services for you. Thanks again!
                          Review Author Icon

                          Shatina_F

                          Resident 2022 - 2023

                          8/12/2023

                          Unsafe Environment

                          0 Stars DO NOT MOVE HERE. RUN! There's no cameras out here and this is a HUD property. Someone broke my car window while I was out of town. Murderous kids killing ducks on purpose. The smell of death and the sight of dead ducks… See More >
                          Manager

                          9/8/2023

                          Spinnaker Reach Apartments
                          Thank you for sharing your review of our community and complimenting Keith and Antoine's hard work. Providing excellent resident service and a living experience that creates peace of mind is essential, and we regret your comments to the contrary. You have made some serious accusations about our team and local children, and we would like to speak with you to get additional information to address your concerns. We will be glad to speak with you directly, so please contact our regional customer care group at NorthFlorida@HighmarkRes.com. Be sure to refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. We look forward to hearing from you soon. Thank you!
                          Review Author Icon

                          Resident 1167245

                          Verified Resident 2019 - 2023

                          8/6/2023

                          We moved in the hopes of saving up to be able to buy my first home .! In the past four years at least twice a month the rent goes up in the middle of my lease. I thought it was low income apartments.! Guess… See More >
                            Manager

                            8/11/2023

                            Spinnaker Reach Apartments
                            We appreciate your review of our family-friendly and competitively-priced community. Our team aims to provide well-maintained apartment homes and a living experience that offers peace of mind, and we are saddened to see your comments to the contrary. We work alongside residents to create a tidy community and will discuss ways to encourage more attention to the matters you mentioned. Please call or stop by our office anytime so that we can help your stay here be more enjoyable. Thank you.
                            Review Author Icon

                            anonymous

                            Resident 2017 - 2023

                            4/17/2023

                            I love it here!

                            I must say I had a rough time moving in! But once Chanel the asset manager took over my file everything was easy sailing! She is very nice and very professional and down to earth... I really love the area and I love my apartment… See More >
                              Manager

                              4/21/2023

                              Spinnaker Reach Apartments
                              Thank you for the shoutout to Chanel and Denae. We are grateful to have earned your honor, and we appreciate your patience in the beginning. It brings us joy to know that you love the area and your spacious home!
                              Review Author Icon

                              Resident 1108638

                              Verified Resident 2017 - 2023

                              2/3/2023

                              Very spacious for the price but maintenance is terrible! I still have maintenance requests from over 6 years ago when I moved in that are still unanswered! The only things they have actually fixed are when the AC goes out of sink was leaking! The… See More >
                                Manager

                                2/7/2023

                                Spinnaker Reach Apartments
                                Thank you for letting us know how pleased you are with our prime location, peaceful atmosphere, and comfortable apartment homes. However, we want to promptly address your concerns with pest control and pending maintenance requests, so we ask that you call or come by our office at your convenience. We look forward to serving you better.
                                Review Author Icon

                                Resident 1101377

                                Verified Resident 2019 - 2023

                                1/9/2023

                                Living at these apartments has been ok. Maintenance needs to be better at response times and we need better pest control. The maintenance takes at least a week and the pest control needs stronger poison or sprays.

                                  Manager

                                  1/13/2023

                                  Spinnaker Reach Apartments
                                  Thank you for your review. We are sorry to learn of your disappointment with the response times and pest control. Our team values the feedback and will discuss opportunities to improve.
                                  Review Author Icon

                                  Resident 1100616

                                  Verified Resident 2020 - 2023

                                  1/6/2023

                                  Love ?? It Is Not Even The Word!!! its A Place where you cab call home.. The staff is Very lovable & Understanding Any assistant You Need They got you.. Matiance Is Very On Time ?? & Very Clean With The Issue

                                    Manager

                                    1/10/2023

                                    Spinnaker Reach Apartments
                                    Your review has brightened our day. We genuinely care about our residents and are thrilled that comes through in our service. It is fantastic that you feel at home is our incredible community. We hope you stay for years to come!

                                    Updated Review

                                    Review Author Icon

                                    Resident 1082341

                                    Verified Resident 2021 - 2022

                                    11/6/2022

                                    Love the apartment & the office staff.. Maintenance is a joke, Absolutely 100% incompetent!!!.. they do as little work as they possibly can. they need to clean the geese feces That is all over the property, You're constantly on the look out while walking.… See More >
                                      Manager

                                      11/9/2022

                                      Spinnaker Reach Apartments
                                      While it is great to know you love your home and our office team, we wish you felt the same about our maintenance, but we understand your concern about the cleanliness of the community. We will be glad to further discuss your review in person and hear any specific ideas you may have. Call or stop by the office at any time. We look forward to speaking with you.
                                      Review Author Icon

                                      Resident 1074606

                                      Verified Resident 2010 - 2022

                                      10/11/2022

                                      This complex has went down hill. I don't believe they check out residence before renting. We use to have family activities monthly with previous two owners. Management can't even keep dumpsters maintained and at least once a week trash is over flowing into parking lot.… See More >
                                        Manager

                                        10/26/2022

                                        Spinnaker Reach Apartments
                                        Thank you for bringing your concerns to our attention. We want our residents to have a pleasant living experience, so we are disappointed by your observations. We want to learn more about your individual concerns so we can address them appropriately. Please call or stop by our office at your earliest convenience so we may chat.
                                        Review Author Icon

                                        Resident 1053476

                                        Verified Resident 2008 - 2022

                                        8/9/2022

                                        When first moved in it was so well kept now I'm to embarrassed to have company apartment windows are broken out when you pull in and blinds are terrible looking and the compactor is always broke!!!!!!

                                          Manager

                                          8/16/2022

                                          Spinnaker Reach Apartments
                                          Hello, thank you for your feedback. We sincerely apologize if you have noticed a recent lapse in community upkeep. What you have described is not in line with our high standards, and we are eager to learn more about your individual concerns so we may involve our maintenance team. When you have a moment to talk, please call or stop by our office.
                                          Review Author Icon

                                          Resident 1033624

                                          Verified Resident 2019 - 2022

                                          6/7/2022

                                          My rent has gone up 3 times since I moved in Dec. 6, 2019. However the latest increase was not >$20 each year prior the increase for June 1st, 2022 was $156. I've had neighbors with fires that filled my apartment with smoke from next… See More >
                                            Manager

                                            6/11/2022

                                            Spinnaker Reach Apartments
                                            Thank you for sharing your concerns with us, as we are also seeking to provide you with attentive service and beautiful, well-kept surroundings. Please call or come by the office for us to learn more about your experiences and explore ways we may improve.
                                            Review Author Icon

                                            Resident 1022875

                                            Verified Resident 2018 - 2022

                                            5/6/2022

                                            The experience isn't bad it's the fact that they go up on your rent in the middle of your lease agreement and there's no improvements in the apartments so now that my rent is a $1000 something with no upgrades is ridiculous.

                                              Manager

                                              5/13/2022

                                              Spinnaker Reach Apartments
                                              We strive to maintain a competitive value and exceptional living environment and are sorry to hear that you are not satisfied with your current lease agreement. We welcome any suggestions that would elevate your experience in our community and invite you to contact us in the office whenever you have a moment to chat. Thanks for sharing your rating, and we look forward to improving your opinion.
                                              Review Author Icon

                                              anonymous

                                              Resident 2021 - 2022

                                              4/21/2022

                                              Garbage and Roaches everywhere

                                              As evidenced by photos above, entire complex grounds are filled with garbage. Including the dumpster that is overflowing and the "back area' of loose debris where a car care space is supposed to be. Pool is green. Buildings are filled with roaches. Stay away.… See More >
                                                Manager

                                                4/29/2022

                                                Spinnaker Reach Apartments
                                                We appreciate you bringing your common area cleanliness and pest concerns to our attention. We will be sure to have our team take a look at this and encourage you to contact us in the office for additional assistance. Thank you, and we look forward to improving your experience.

                                                Features & Amenities

                                                Laundry
                                                • Laundry On-Site
                                                • Washer/Dryer Connections
                                                Pets
                                                • Cats Allowed
                                                • Dogs Allowed
                                                  Restrictions: Aggressive dogs or any dog with a bite history will not be accepted.
                                                  Less Info
                                                  More Info
                                                Other
                                                • Additional Storage Space Available
                                                • Bathtub, Separate Shower and Vanity
                                                • Carpet in Bedrooms
                                                • Clubhouse
                                                • Concierge
                                                • Energy Efficient Central Air Conditioning
                                                • Fitness Center
                                                • Hardwood Flooring in Kitchens and Bathrooms
                                                • Low to Middle Income Options
                                                • Monthly Resident Events
                                                • Multi-speed Ceiling Fans with Lighting
                                                • National Relocation Program
                                                • On-Site Maintenance
                                                • Online Resident Services
                                                • Playground
                                                • Pool
                                                • Pre-qualified Renter's Insurance Available
                                                • Resident Reward Program
                                                • Security Deposit Alternative Available
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                                                Leasing

                                                The fine art of affordable living describes the lifestyle and unique features which can be yours at Spinnaker Reach Apartments in beautiful Jacksonville, FL. Offering spacious two, three or four-bedroom floor plans, these apartment homes are styled with privacy and convenience in mind.
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                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 10:00 AM - 06:00 PM
                                                • Saturday: Closed
                                                This community is managed by

                                                Highmark Residential

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                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 03/19/2018
                                                Q: What is the estimated utility bill for one person?

                                                Frequently Asked

                                                Based on 106 number of votes by renters, Spinnaker Reach Apartments is currently rated 2.9 out of 5 stars.
                                                Spinnaker Reach Apartments is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                Spinnaker Reach Apartments is rated 3.1/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                Spinnaker Reach Apartments is rated 3.7/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                Spinnaker Reach Apartments is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                Spinnaker Reach Apartments is rated 4.1/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                Spinnaker Reach Apartments is rated 3.8/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                Managers have responded to 100% of their community reviews in the past year.
                                                Managers have replied within 4.88 days to their community reviews in the past year.
                                                Highmark Residential
                                                Cats Allowed
                                                Dogs Allowed
                                                Restrictions: Aggressive dogs or any dog with a bite history will not be accepted.
                                                2 Beds, 2 Baths
                                                3 Beds, 2 Baths
                                                4 Beds, 2 Baths

                                                Contact Property

                                                Spinnaker Reach Apartments

                                                March 2024

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                                                Spinnaker Reach Apartments is a 947 - 1,375 sq. ft. apartment in Jacksonville in zip code 32224. This community has a 2 - 4 Beds, 2 Baths, and is for rent for $1,102 - $1,281. Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, and Fleming Island.

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