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Waterford at Mandarin

11247 San Jose Boulevard, Jacksonville, FL 32223
Website
81%
(888) 641-7050 for more information
139
Reviews
81%
% Recommended
62%
City Average
09/09/14
Resident

Another new management company is here. It looks gorgeous around the complex. New flowers, mulch and landscaping. My actual apartment is outdated for the price. My dishwasher sounds like a jet taking off. The carpet is old and ugly. The kitchen… Full Review ▶

08/19/14
Resident

Overall a lot of problems with this community. we have always had issues with noisy neighbors, a meth lab bust, people breaking into cars, unreliable maintenance, and unprofessional staff. Including the hike in rent every time you renew even though issues… Full Review ▶

07/03/14
Verified Resident

Waterford of Mandarin is a quiet community nestled in the heart of Mandarin and convenient to many local shops and restaurants. The grounds are kept very tidy and the staff is welcoming and available to your needs. Full Review ▶

Manager Response
06/29/14
Prospective Resident

Waterford was a great place. But they decided to change their gates. Now I wait 20mins to get into I place I pay almost 800$ to live in. If you Change the codes you make sure everyone has a new card… Full Review ▶

Manager Response
04/23/14
Resident

I have lived in the community for about six months now. It is very noisy at times. ANY sound from the parking lot can be heard in the units. There are also a lot of people that hang out in the… Full Review ▶

Manager Response
04/05/14
Verified Resident

The property is kept up very nicely. Repairs are addressed quickly. Staff is courteous. The only complaint I have is the gate in front. A real false sense of security should be just taken down completely...does not keep solicitors out. There… Full Review ▶

Manager Response
04/04/14
Verified Resident

There were several issues I brought to the attention of management and I am pleased to say that every single one was resolved to my satisfaction in less than two days. Everyone was friendly, professional and showed a strong willingness to… Full Review ▶

Manager Response
04/04/14
Verified Resident

The experience we've had living at the Waterford, Mandarin over the last year has been good overall. The maintenance department's performance has been disappointing. Communication needs to improve between the residents and the maintenance crew. I could barely read the handwriting… Full Review ▶

Manager Response
03/24/14
Verified Resident

It's a fair space for the money It is conveniently located. It is very noisy at times. There are alot of people that walk around, hang out on the steps of buildings blasting their music. The community has changed considerably since… Full Review ▶

Manager Response
03/21/14
Verified Resident

WaterFord at Mandarin is a wonderful place to live very family oriented clean areas at all times quiet and peaceful, office staff respond to residence needs are quick and to a satisfactory result I am Happy to be here Full Review ▶

Manager Response
03/21/14
Verified Resident

This is a good apartment to live at. Communication of events and requests could be better between staff and residents, as well as pools/jacuzzi seem to be closed for days at a time but that are the only negatives. Staff is… Full Review ▶

Manager Response
03/21/14
Verified Resident

I have lived here for six years I will said is a good community , lately is getting even better since they kit out all the bad people who the other management let in .Today I see more good people with… Full Review ▶

Manager Response
03/21/14
Verified Resident

Overall this has been a good experience, it started out rough due to a neighbor garbage problem but that got resolved. I would definitely recommend the Waterford to others looking for a safe complex to live. Full Review ▶

Manager Response
03/21/14
Verified Resident

I lived here for 2 months so far. The trees here will drop pollen and dust over your car every morning. The ceilings are thin I can hear my upstairs neighbor walking around with some heavy footsteps. So try to live… Full Review ▶

Manager Response
03/04/14
Resident

My biggest problem with this property is the staff. THEY ARE NEVER ABLE TO ANSWER THE PHONE when I call the office. Anything I need (fixing something in my apartment, renew lease, or just questions) I have to go to the… Full Review ▶

Manager Response
02/04/14
Resident

The staff is always friendly and nice. Any issues we have were fixed promptly. Overall very happy with the complex. Full Review ▶

Manager Response
01/30/14
Prospective Resident

I looked here and at other places that have a gate in the Mandarin area. This appears to be the only place where the gates work which is a plus. It seems like a good value for the price they're asking.… Full Review ▶

01/24/14
Resident

Waterford at Mandarin is a nice apartment complex located on San Jose Blvd right next to Hwy 295. There are plenty of tall, trees around the units and parking lots, providing much appreciated shade. Units themselves are a bit dated but… Full Review ▶

Manager Response
01/23/14
Resident

We love this this community. The staff are always very friendly and willing to help. We had some issues when we moved into the apartment as the prior residents didn't keep the place up well at all but the maintenance crew… Full Review ▶

Manager Response
11/06/13
Resident

We love waterford at Mandarin. When looking for an apt earlier this year we toured around 20 complexes. our 1br 1ba at waterford was bigger, more open, nicer & cheaper than anywhere else. we are now ready for a 2br/2ba and… Full Review ▶

Manager Response
11/04/13
Resident

We have lived here a little over a month now and have to say this is absolutely the best place to live. We just love it here. The office and maintenance staff are extremely polite, friendly, professional,and always willing to help… Full Review ▶

Manager Response
10/25/13
Resident

These apartments are great! The office staff is fantastic and the property is beautiful!! Everything is beautiful the apartments are right near everything in a great location. The property is well maintained and kept very nice. The staff is extremely helpful… Full Review ▶

Manager Response
10/12/13
Resident

WELL MAINTAINED AND FRIENDLY SERVICE I AM VERY SATISFIED WITH THE WATERFORD OVERALL Full Review ▶

Manager Response
10/10/13
Resident

I've lived at the Waterford at Mandarin for six months and I love it. It's quiet and the people are friendly. The entire property is beautiful and very well maintained. They have a gym, pools, patron computers, and even racquetball courts.… Full Review ▶

Manager Response
09/27/13
Resident

The Waterford at Mandarin is one of the cleanest and most professional apartments complexes in the north east of Jacksonville Florida. Full Review ▶

Manager Response
09/18/13
Resident

Wonderful staff! I couldn't be more thankful for the whole team here! They keep you informed of everything that's going on within the community so your always connected and updated. If you ever have a question or concern they are right… Full Review ▶

Manager Response
09/15/13
Resident

Wonderful staff!! Very good location for us. Grounds are very well kept. Full Review ▶

Manager Response
09/11/13
Resident

just awesome darrell Full Review ▶

Manager Response
08/28/13
Resident

so far I think is community is well taken care of. I have all the workers are always busy and looking for something to do. everyone is inspecting the properties and making sure the apartments are kept up to date...I would… Full Review ▶

Manager Response
08/28/13
Resident

I love living here! They are pet friendly and have an awesome bark park for dogs. Parking is adequate and maintenance has always honored the forty eight hour service guarantee. That's a plus! And regardless of what some post, the office… Full Review ▶

Manager Response
08/06/13
Resident

I have been a resident here at Waterford for 17 years the current manager Ann Marie and NIKKI EXEMPLERAY CUSTOMER SERVICE and expedient resolution of my concerns has persuaded me to stay another year and aggresivley pursue future residents to join… Full Review ▶

Manager Response
08/04/13
Resident

Overall a well maintained property. Staff are very courteous and helpful, especially ---------------. Maintenance department is prompt with repair requests. Full Review ▶

Manager Response
08/02/13
Resident

Loved the experience of living at the Waterford at Mandarin. All the staff were helpful in getting things done that you needed & working on getting any information that you may need about things. I would highly recommend living at the… Full Review ▶

Manager Response
08/02/13
Resident

So far we love it here! The staff went above and beyond to help us and make us feel welcome. The staff made us feel like individuals and not just another person walking through the door. We looked at multiple apartments… Full Review ▶

Manager Response
08/01/13
Resident

I normally do not write a review unless the apartment complex was very bad or the management team was not very responsive to issues. With that said, I have to say that so far I am enjoying this apartment complex very… Full Review ▶

Manager Response
08/01/13
Resident

I haven't been here very long, however I really like the community has a whole. Things are repaired in a timely manner. The amenities are great, it's a pleasant and fairly peaceful community. I have to say Nikki in the office… Full Review ▶

Manager Response
07/30/13
Resident

We've been here for over 6 years and have been through several management changes. It has been a little rocky in the past. Recently, I had a problem in my apartment but never in my past experiences have I had a… Full Review ▶

Manager Response
07/27/13
Resident

I have very recently moved into the Waterford at Mandarin, so as far as the "move in" experience goes it couldn't have been better. Chrystal and Nikki helped me in every way they could and always did it with a smile.… Full Review ▶

Manager Response
06/28/13
Resident

I moved into this place two years ago and in the two years I have lived here, I have watched the quality of residents go down and the quality of the staff has gone down. Trash piles up outside the dumpster… Full Review ▶

Manager Response
06/09/13
Prospective Resident

I accidentally stumbled on this website while hunting for a place to live and after reading some of the reviews, I decided to have a visit for myself. Have to say, I was taken back by the staff's professionalism, knowledge and… Full Review ▶

Manager Response
04/19/13
Prospective Resident

My husband and I are finally making the big move to Jacksonville from the west coast. We've seen alot of appartments in a short amount of time but our best visit was by far the Waterford at Mandarin. The leasing staff… Full Review ▶

Manager Response
03/29/13
Resident

I have lived here for 3 leases. It seems that the longer you stay, the badder they treat you. The first year was really nice. The complex old and the maintanence crew wasn't perfect but they always seemed to care about… Full Review ▶

Manager Response
03/23/13
Resident

I am a 62 year old gentleman who has built three homes in my lifetime. I have never lived in an apartment. I must say that I am so blessed to have found the Waterford at Mandarin. The location is top… Full Review ▶

Manager Response
02/27/13
Prospective Resident

After carefully weighing out pros and cons of several other apartment visits; we've decided to fill out an application and move into Waterford at Mandarin. We ended up touring with two different agents and both were excellent and provided consistent information.… Full Review ▶

Manager Response
01/15/13
Prospective Resident

I used Apartmentratings.com to check out all the pro's and con's of apartments before even visiting them. My fiance and I just signed a lease at Waterford and are very excited to live here! We have visited 3 times and everytime… Full Review ▶

Manager Response
01/13/13
Resident

I just moved in two months ago but I love it here. The place is pretty quiet at night and I love the racquetball court. It's way better than the last place I was at. It's close to my work and… Full Review ▶

Manager Response
01/13/13
Resident

For the most part this is a nice place to live. A little over priced but it's a nice apartment. The only things that I could say negative is that the doors to the closets are always coming off track. It's… Full Review ▶

Manager Response
01/11/13
Prospective Resident

I accidentally stumbled on this website while hunting for a place to live and after reading some of the reviews, I decided to have a visit for myself. Have to say, I was taken back by the staff's professionalism, knowledge and… Full Review ▶

Manager Response
01/10/13
Resident

YES.. if you dont have pets, dont mind bugs and no parking The complex its self is not bad and most of the office staff is really nice... there is always one roten apple in every bunch. My husband and I… Full Review ▶

Manager Response
01/08/13
Resident

I have lived at Waterford at Mandarin for two years. The management is threatening to hold me financially responsible for repairs to the screen porch due to squirrels who jump onto the screened porch from the trees and shoddy paint work… Full Review ▶

Manager Response
11/06/12
Prospective Resident

I visited your apartments today and was quite pleased with what i saw. The day I visited there was some sort of festival event going on for the residence and everyone looked pretty happy. So far, waterford at Mandarin might just… Full Review ▶

Manager Response
10/26/12
Resident

Ok, I wasn't going to write, but I don't think it's fair to be so cruel. I've been a resident for the past 4 years and never had a problem they couldn't fix. As far as I can remember, the staff… Full Review ▶

Manager Response
10/25/12
Resident

I had the pleasure of meeting Anne Marie yesterday while headed out to run errands. She was so very nice. It was obvious that she loves working in this neighborhood and willing to please her residents. She shows her customer service… Full Review ▶

Manager Response
10/25/12
Prospective Resident

STOP!!! Do not be decieved by the mis-leadind advertisments, especially from the office staff. They will promise you everything and deliver nothing. We have visited the office about 3 times with no results to deliver the apartment or an apartment as… Full Review ▶

Manager Response
08/09/12
Resident

waterford is a nice place to live close to highway and stores. The leasing agents especially Minerva and Meghan are great. They made the moving transition easy. They are very courteous to tenants needs, they're available and always willing and ready… Full Review ▶

Manager Response
06/29/12
Resident

When looking for a place to call home I felt that Waterford at Mandarin was a perfect choice! The location, rental rates and amenities all played a part in my decision to move to the community. However, they were not the… Full Review ▶

Manager Response
06/27/12
Resident

This place is terrible. We moved in about 8 months ago. Have had nothing but problems. Both restrooms have had mold problems, was told that we need to run our A/C more and leave the windows to the house open. Have… Full Review ▶

Manager Response
05/11/12
Resident

Been here about 3 years, it's a nice place to live and not too far from shopping centers and 295. The people in the front office are always nice, and the maintence workers are friendly. Full Review ▶

Manager Response
03/23/12
Resident

When I was looking for a new apt. I checked out this website first and wouldn't look at any apts with less than a 60% approval rating and even though this place had the floor plan I was looking for the… Full Review ▶

Manager Response
03/23/12
Resident

Ok I am unclear about all the negative reviews but I have to say, my family moved here last July, Husband, myself and my 3 boys. I loved the location, coming from NY I wanted to be central to things that… Full Review ▶

Manager Response
03/17/12
Resident

Moved in last fall and to be honest had my doubts after the first few weeks but everytime we called the response was terrific and the concerns were attended to and if in need of repair were handled no questions asked,… Full Review ▶

Manager Response
03/13/12
Resident

Been here for a 3months now and love it. The staff is wonderful. The location is in a perfect everything is so close by. The communities is the best ive seen in mandarin area. Made the right choice. Full Review ▶

Manager Response
02/27/12
Resident

My wife and I moved in here shortly before we got married back in 2009, and the property was owned by McKinley. They put talked a big game, but very seldom got anything done. Then they changed the whole place to… Full Review ▶

Manager Response
02/26/12
Prospective Resident

This is the first place to not look at. First they say its a great community. We itll, its not. People rent the Apt and let someoe else move into it. The office does nothing, absolute nothing about tenants who walk… Full Review ▶

Manager Response
02/10/12
Resident

The staff here are absolutely amazing. They go above and beyond to meet the needs of their residents. The maintenance staff is wonderful as well. My requests get done immediately and they are prompt in letting you know what is going… Full Review ▶

Manager Response
01/25/12
Resident

I have lived here for about a year and I love it. Great location, great apartment and great staff. The other day I saw a maintience staff member stop to help an elderly resident with their groceries, how sweet was she.… Full Review ▶

01/24/12
Resident

Just moved in the first of January, and the roaches are terrible. When I was given a tour of the facility in December, the term pest was used. Coming from Ohio, pest to me means mosquitos, nats, flies, fruit flies. The… Full Review ▶

12/31/11
Resident

I have lived here for several years and love it! The location is great and convenient. The office staff is always helpful and maintenance gets things done quickly. I have referred many friends that love living here too! Full Review ▶

12/29/11
Resident

We just moved in and we were kinda worried about living in an apt, with the noises. I have to say that where are located in the this community it is so peaceful. Everyone that we have met has been so… Full Review ▶

12/22/11
Resident

This is our second apartment in 32223, having previously been homeowners for more than 30 years. I must say it has been quite an adjustment with having to live with so many people in one community! Been here for almost 12… Full Review ▶

12/15/11
Resident

I've been here for 6 months and have really enjoyed living here. I have a large dog and she loves the doggy park. It is fenced in and going there is a great way to meet new people, especially if you're… Full Review ▶

Manager Response
11/11/11
Resident

There is an unknown resident spewing bitterness and discontent about our community. We have lived here through two management companies and Venterra has made a huge difference. Anonymous expects management to govern everyone and it's just not possible and is an… Full Review ▶

Manager Response
11/10/11
Resident

I enjoy living here!! I have a nice apartment with upgrades. I love taking my dog to the park. The office staff are great and know a lot about the property. Full Review ▶

Manager Response
11/08/11
Prospective Resident

I fully enjoyed the staff, and I also enjoyed the environment. I never had a problem with anyone or anything. Full Review ▶

Manager Response
11/05/11
Resident

what is meeting with the office manager gonna do??? security still sucks and is a joke. if you want to know how safe it is come around one night and wait until the cops show up then ask them how often… Full Review ▶

Manager Response
10/27/11
Resident

We have lived here for six months and are happy to get out every night around 2 these loud gunshot like noises go off three or four times their are stray cats everywhere so if you have pets be prepared for… Full Review ▶

Manager Response
10/22/11
Resident

I have lived here about a month and absolutely love it. Staff is ALWAYS nice and helpful. I feel completely safe there and have no idea what the heck the person is talking about under me. Its always quiet and hardly… Full Review ▶

Manager Response
09/16/11
Resident

I have lived here for almost a year and I have to say that I have no real complaints. The office staff is very nice and helpful. The maintence team is also very polite and helpful. The overall apartments are great.… Full Review ▶

Manager Response
09/15/11
Resident

Despite some of the issues that may have occurred when first moving to Waterford at Mandarin, i have to say the new owners really stepped it up. We have friendly staff and reliable maintenance crew as well as friendly and professional… Full Review ▶

Manager Response
06/20/11
Resident

I have found a very nice place at the Waterford Apts. Great place to enjoy your home time. Lots of free stuff and a beautiful lake to walk around, come and see what I am talking about. Full Review ▶

05/23/11
Resident

When I first moved in, they had rented me an apartment that wasn't available. Then they moved me without telling me. The lady who did that, thankfully, did not work here any more by the time I arrived. Or course I… Full Review ▶

Manager Response
05/23/11
Resident

When I moved into this complex it had a different owner with a different staff. Once the complex changed owners and Venterra took over, the improvements have been considerable. The greatest improvement has been in the quality of the management and… Full Review ▶

Manager Response
05/14/11
Resident

The elliptical stair machine has been out of order for 7 months!! I have put in numerous requests to fix, but for 6 months now, nothing! They always say they need another part, but for 6 months now they haven't got… Full Review ▶

Manager Response
05/11/11
Resident

Because of the staff and the things the managment company has done, Waterford is really a great place to live! Any problems are handled right away and with a smile. I am very glad I choose to move here Full Review ▶

Manager Response
05/06/11
Resident

I have been at Waterford for 2 years. The last management company was awful. The calibar of people being allowed to live here was low. I really like the new management company. I noticed a difference right away. I hope it… Full Review ▶

Manager Response
05/06/11
Resident

Waterford is a cozy wooded apartment community. The staff is friendly. The pools are great for a hot summer day. If your looking for an affordable yet extremely nice place to live come to the Waterford at Madarin. Full Review ▶

Manager Response
05/05/11
Resident

We've had a pretty good experience here so far. Rented here for a few months now, and things have been nice. Haven't experienced security problems...yet. Office staff/management are nice and I think, from what I've seen and read in newsletters, they… Full Review ▶

Manager Response
05/04/11
Resident

I have been living at The Waterford at Mandarin since December 2010. The whole time here has been great. Before moving here I didn t know what to expect, but I LOVE IT!!! This is my first apartment ever. I looked… Full Review ▶

Manager Response
04/16/11
Resident

I have lived at Waterford at Mandarin for six years and just wanted to say that this new company and staff are the best I have ever seen. The bad things I have read on this web site are NOT what… Full Review ▶

Manager Response
04/02/11
Resident

How would you like to have a guy knock on your door asking for Henry his drug dealer?? This happened to me the first week I moved in the guy knocked on every door in my building. The cops have been… Full Review ▶

Manager Response
03/31/11
Resident

Just a couple of weeks ago, The driver side window of my car was busted in and items were stolen from my car.I was one of three Breakins that night. It was my turn I guess as this is very common… Full Review ▶

Manager Response
03/18/11
Resident

I have lived at Waterford apartments for about 6 months and love my apartment and the office staff. My apartment has a great view of the lake and the complex is very peaceful. The office staff is always helpful and they… Full Review ▶

Manager Response
02/04/11
Resident

My husband and I viewed around 15 apartment communities in Jacksonville before deciding on Waterford at Mandarin. We both lost our jobs in New York and decided to move here to be close to family and find jobs. We actually chose… Full Review ▶

Manager Response
01/31/11
Resident

i have lived at waterford for only 2 months, maintance team is efficient and arrive in a timely manner seems to be a good group. the office/management team here is really terrific, professional yet friendly! this a new management team that… Full Review ▶

Manager Response
10/07/10
Resident

My family and I moved into this complex about two years ago. At first, the management and maintenance staff were awesome. They would go out of their way to accomadate their tenants. All of this changed once McKinley management took over.… Full Review ▶

09/23/10
Resident

My family and I have lived at this complex for over a year and a half now. We used to love this place, the community was great, staff was great, and they were very friendly. Well, everything changed in January 2010… Full Review ▶

09/22/10
Resident

i currently live at this dump almost 2 yrs. alongtime ago i used to drive by this place and back in the 1980's this place was the talk of the town. so i decided i move to this place and see… Full Review ▶

08/19/10
Resident

This place is horrible. Rif Raf all over the place. Cops constanly being called. The ppol is never clean. The security gates might work for 3-4 days. Lived there for almost 3 years. A/C constantly having to be re-charged with R2… Full Review ▶

08/01/10
Resident

I don't trust the maintenance crew or anyone officially affiliated with this place. I'm not sure what the maintenance people are actually doing other than driving golf carts around the parking lot and talking on their personal phones. Someone came to… Full Review ▶

07/06/10
Resident

Someone just attempted to break in to our apartment while my pregnant girlfriend and her two daughters were here alone. This coward had to have had some type of tool because he eventually managed to pick the dead bolt and had… Full Review ▶

05/21/10
Resident

I just moved here from out of state May 1st. So far, the only complaint is the maintenance crew is a joke. There is ONE older gentleman that does a good job, always waves, is always busy. The rest, riding around… Full Review ▶

04/27/10
Resident

As I type right now there are a few of the so called maintenence boys outside in the parking lot ranting and talking loud. I am so fed up with this place!!! NOTHING EVER GETS DONE! I am still waiting for… Full Review ▶

03/25/10
Resident

If you enjoy a LOUD enviornment then move here cause its is the most unpleasant place in jacksonville. There is something going on everyday and feels like your living in a construction zone! Also the staff is as unprofessional as they… Full Review ▶

02/27/10
Resident

I have lived here since December of 2009 and before we moved in we were told that a few things would be fixed and ready for us the day we came to move in. Well, they weren't so we put in… Full Review ▶

02/16/10
Resident

I moved to The Waterford Apartments in September of 2009. The new management have been polite, courteous and efficient. They really do care about their tenants. Maintenance has always responded to any request I have made with 24 hours. Parking is… Full Review ▶

01/15/10
Resident

We've been here for about 4 months and ever since the new management took over this place has gone to hell... The -------- guy in the front office doesnt know how to keep his hands off of the female tenants and… Full Review ▶

04/13/09
Resident

I have lived at Waterford since 2006 and the current management company is no better than those of the past. There are still maintainence idiots running around on golf carts, dropping stuff off of the back, yelling across the parking lot… Full Review ▶

Manager Response
04/13/09
Resident

I have been here 6 months now and think per sq foot and location for me is great but, I was robbed for a few thousand out me car in the second month , trash is always full and I just… Full Review ▶

12/15/08
Prospective Resident

i like to new girl she actually listens and trys to help. If you do go in go see her. Full Review ▶

08/06/08
Resident

I moved here from Dallas, Texas 3 months ago. Waterford at Mandarin is a great community with an outstanding staff! Sure they have their problems just like every other complex, but when you have 500-1000 people living in a saturated area,… Full Review ▶

08/04/08
Resident

I've been here for four months and can honestly say this is the worst place I've ever lived. Yes, the trash is a constant problem. There is always furniture and trash piled up next to the dumpsters. My neighbors constantly leave… Full Review ▶

05/01/08
Resident

From the road and driving through the front half of the complex - the place is gorgeous. Just wait until you live here a while. Over the years, specially the last two, we have had several women attacked and robbed going… Full Review ▶

04/05/08
Prospective Resident

About to sign a lease with Waterford at Mandarin. After reading the mixed reviews, I have decided to hope for the best. After looking at 5 or 6 other apartment complexes, Waterford seemed to offer the most for the money. The… Full Review ▶

03/06/08
Resident

I moved out late last year.... When I first moved to the Waterford in early 2003 it was a totally different place. For example, if you needed maintenance, they would be out there often the same day, never more than a… Full Review ▶

01/21/08
Resident

If you are apartment shopping, stay away from the Waterford in Mandarin. The staff is unprofessional and the whole complex is messed up. I have lived here for just over a year and I am in the process of searching for… Full Review ▶

01/05/08
Resident

I thought it was just my apartment, but after reading everyone else's reviews it seems this ENTIRE property is run down. I was shown a nice, clean, well maintained unit (the model) when I was apartment shopping and made the mistake… Full Review ▶

11/10/07
Resident

We moved here after downsizing from a large home. The community is quiet and pet friendly. It has been interesting reading the other comments. Everywhere you live, there is crime, no place is immune. Our old neighborhood which was "upscale" in… Full Review ▶

10/30/07
Resident

I was surprised to read the negative reviews about this place. I lived here for one year, spent a year in another apartment complex, and then came back here for two years. Yes, there were a couple of robberies. The same… Full Review ▶

09/19/07
Resident

I have been here since April, and have enjoyed every minute of it. For those of you who complain about it not being safe, well sweeties, I moved from a gated community in Ponte Vedra that had just as many robberies,… Full Review ▶

09/13/07
Resident

We have lived here since Jan of 2007, and it's now Sept, and they've had 5 robberies.. when we've asked what they are doing about it, they say that it's in the cops hands.. but yet, the gate has YET to… Full Review ▶

08/08/07
Resident

I live here for one year and in that time it went from nice to crap. The first day I had my apartment I could not get in the door. After twenty minutes waiting on the repair man I finally gave… Full Review ▶

07/04/07
Resident

When we decided to move into this apartment complex, we were impressed with the amenities it offered and the courteous management staff. Shortly after we moved in, they changed management companies and everything went downhill. The maintenance staff was okay... IF… Full Review ▶

06/30/07
Resident

Contaminated Water, filthy airsystems that are not properly serviced and have not been cleaned in years which can lead to respiratory conditions, unreasonable levels of mold and mildew in the area dew to poor maintenance, too many changes in management in… Full Review ▶

05/17/07
Resident

One thing you must understand in living in an apartment community is just that..it's a community. You live in close proximity to your neighbors, and share walls. It would be nice if every neighbor was courteous and considerate of others, but… Full Review ▶

03/05/07
Resident

The property has such potential but the lack of maintenance is ridiculous. Walk the property and you will see; many of the breezeways, stairwells and other public areas are dirty and littered with empty beer bottles and other trash. Stop by… Full Review ▶

01/07/07
Resident

Individuals either work for Waterford At Mandarin or are coached into writing reviews. Cars get stolen (two from in front of my building) and others were broken into. Police are constantly out here dealing with domestic disputes and drug sales. Pools… Full Review ▶

12/26/06
Resident

At the time of move in, the property was under Equity Management. In the year that my family was there, we had three seperate management companies... and were only made aware of the new management once. (With a notice posted on… Full Review ▶

11/12/06
Resident

We only had 2 weeks to find an apt and we are glad we found these on such short notice moving cross country. Our apt is very small for our family of four. And our rent is in my opinion outrageous… Full Review ▶

10/12/06
Resident

This neighborhood is a total nightmare. It prides itself on being a "gated community" although I have lived here for almost 6 months and have never seen the gate closed! I was told when I moved in that there is s… Full Review ▶

09/01/06
Resident

For a place that has an OK pool, one that is closed periodically, and random gates to the one that is open being locked, and a hottub that cannot stay clean, I do not think that the rent should be as… Full Review ▶

06/06/06
Resident

I am entering my second lease here and have had nothing but a good experience. The place is rather quiet for such a large apartment complex and I have never had a problem with any of my neighbors. Also all repair… Full Review ▶

05/20/06
Resident

An Owner and a management change every 2-3 month.Very noisy , no rull to prevent it. Pet poops are everywhere. A lot of people say that a drug dealer live inside the community.Therefore, teenagers and other visitors from neighbourhood love this… Full Review ▶

03/28/06
Resident

We moved here like 4 months ago & we love it. Its such a pleasure to have a gorgeous lake view from my porch, along with a view of the clubhouse & pool. The animal friendly atmosphere is a plus! Whether… Full Review ▶

08/23/05
Resident

Everyone who wrote yes to this community must work in the management office. There is NO way anyone who has a quarter of class could enjoy living here. Lets see, management never came to fix anything we requested. The balconies that… Full Review ▶

06/17/05
Resident

Lived in my apt for a long time and never had an issue with anything. Staff is very friendly and maintenance issues are taken care of quickly. The gate never worked even though it is advertised as a gated community. Full Review ▶

02/28/05
Resident

Very low key atmosphere which allows you to make it feel like your own home. Older apartments with lots of character that are kept up very well. Very spacious. I rarely hear my neighbors. They are doing a lot of work… Full Review ▶

11/28/03
Resident

There are 2 Sexual Offenders living in the Waterford Apts. One of them is living in Apt 903 the other Apt 721. There have been numerous car break ins as well. Jacksonville.com has the list and faces of the sexual predators… Full Review ▶

02/08/03
Resident

Great place to live. Lots of fun, always having pool parties and raffles. Staff is great and complex is great! Love it! Full Review ▶

01/20/03
Resident

A clean and fun place to live! Full Review ▶

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