Woodhollow Apartments
1715 Hodges Boulevard, Jacksonville, FL 32224
904-221-1214  WEBSITE save favorite
AVERAGE RATING
recommended by:
14%

overall rating:
2.6
3.3
3.32 Parking:
2.7
2.74 Maintenance:
2.5
2.47 Construction:
2.8
2.85 Noise:
3.1
3.14 Grounds:
2.5
2.48 Safety:
2.4
2.44 Office Staff:
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Terrible Experience

From: -Anonymous-
Date posted: 9/8/2009
Years at this apartment: 2008 - 2009
 
They will show you a model unit. It'll look pretty decent. They'll charge you processing fees to move in that you won't get back. Your rent price will probably seem reasonable. And then, you'll move in. That's where the fun begins. For me, they asked me what was most important to me when considering a new place to call home. I told them that I like a quiet place and that I enjoy sitting on my porch in the evenings and enjoying the quiet. They told me they had the perfect apartment for me! They said my porch backs up to a preserve and that it would provide me with just what was most important to me. When I showed up on move-in day, they gave me my key. I had to ask the incompetent, uncaring and cold staff member where my unit was even located. "Oh, go back out to Hodges, make a right and then take the right hand turn about 1/4 mile down. Your unit is all the way in the back." Bewildered, I asked, "what' So, I have to leave Woodhollow to get to my unit'" In response, "oh, it's in our original part of the complex. You just have a make a quick right on Hodges and then take another Right about 1/4 mile down. It's nice back there." Still confused, I took the drive and pulled up in front of my unit. Building 1, folks. If you get a place in building 1, kill yourself. For those who don't know, building 1 is about a cockroaches throw from Atlantic Blvd. True, when sitting on my porch in the back, there is a preserve in front of me. Well, what they called a preserve, I call trees. But, anyway. So, it's nice out here...if you were deaf. Because, to the left, there's the constant noise from Atlantic Blvd. They asked me what was most important to me. I told them 'quiet.' They smiled in my face and told me they had the perfect unit in mind. And that perfect unit was on Atlantic "m*fin" boulevard. Serious' I mean, are you joking' They had units in the main part of the complex that were well off the beaten path that I'm sure had to have been enormously more quiet. That's Woodhollow for you, folks. There's a woman that seems to be the head uncaring, cold, unintelligent staff member. You'll figure out who she is pretty quickly if you decide to live here. You will find her incompetent, rude and short with you.

I got used to the noise on my porch. I even got used to the noise that seeped through the unit into my bedroom and livingroom. VRooM VROOM VRoom go the cars!

One more story. There are more, but you see, I'm wordy. One more story. A few months after moving in, I come home (with no warning whatsoever) to find that my walls and ceilings have been carved up into dozens of squares and rectangles. Apparently, the complex was doing some work to the plumbing. No notice of this. A day prior, I was in the shower on a MOnday morning getting ready for work when the water shut off. No big deal. I saw some people digging in my front yard area. I went outside and THEY informed me that they were doing some changes to the plumbing and that they had to turn the water off. Ok. No big deal. THEY (the contractor doing the work and NOT the apmt complex) also warned me that they would be entering units the next day to do some interior work. That was all the forewarning I received. On Tuesday (next day), I return from work to find squares and rectangles carved into the ceilings and walls. The white chalky reminants lay all over my floors and countertops and the workers had smashed some bananas that were on top of my fridge while they carved squares above. The rotting banana guts lay strewn all over the top of my fridge. My bedroom door locks from inside. When I came home, my bedroom door was locked. My bathroom was a wreck with the white ceiling crap having fallen all over my sink, floor and my toiletries. My toothbrush had to be thrown away. Truth be told, now I remember. The complex did issue a letter stating that I should remove all items underneath my sinks. They sent this letter after the maintenance contractor cut off my water and told me they'd be entering the unit the next day. But, removing the stuff under the sink was the only instruction I received. I had to live with squares cut all over my walls and ceilings for nearly a week. That Tuesday evening when I came home to find the debacle, I left two messages on the Woodhollow after-hours voicemail. I demanded an explanation and left two contact numbers for them to reach me on. Guess when I heard back from them' That's right - never. I have more stories. No more time. I'm out of here, already. Wasn't going to write this, but, I felt that I should voice some of my displeasure. Maybe it'll help someone else. I am not a hard person to please. I'm a simple person. Don't need much. But, as for living in this complex ever again - they couldn't pay me. Roaches should be listed as a feature.

Recommended: NO
Overall Rating
1 out of 5
Parking:
4 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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