The Retreat at Lakeland Apartments
#3,329 #8 #386

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The Retreat at Lakeland Apartments

5115 N Socrum Loop Rd, Lakeland, FL 33809
(499 Reviews)
$1,499 - $2,209/mo
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Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 809 sq. ft.

$1,609

12 Available Units

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 1 Bath | 1,248 sq. ft.

$1,949

12 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,043 sq. ft.

$1,729

10 Available Units

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,089 sq. ft.

$1,499 - $1,839

6 Available Units

See Floor Plan Details

B4

2 Beds, 2 Baths | 1,194 sq. ft.

$1,519 - $1,839

4 Available Units

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,279 sq. ft.

$1,719 - $2,209

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A
A

Renter Ratings

B

Review Ratings

Noise

3.9

Grounds

3.6

Safety

3.6

Office Staff

3.6

Maintenance

2.9

Neighborhood

4.4

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

50

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A

Average time to respond to reviews

2.22 days

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The Retreat at Lakeland Apartments Reviews

(463)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1235481

Verified Resident ā€¢ 2022 - 2024

3/16/2024

The rmaintenence request is not finished. And no one has contacted me about it. I also was told you were coming on a certain day and time and you did not I had to send several email and speak with maintenance manager. I still haveā€¦Ā See More >
    Manager

    3/26/2024

    The Retreat at Lakeland Apartments
    Verified Resident 1235481, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (863) 777-2398 to discuss this further.
    Review Author Icon

    Resident 1235203

    Verified Resident ā€¢ 2024

    3/15/2024

    trees everywhere and I have pollen allergies so it is hard on occasion, and the outside of my apartments walkways is covered in pollen. friendly staff, but maintenance left my dishwasher not running and ignored my request for help hanging tv for a month. theā€¦Ā See More >
      Manager

      3/26/2024

      The Retreat at Lakeland Apartments
      Hi Verified Resident 1235203 thank you for taking the time to leave us your honest feedback. If you'd be willing to provide more feedback, please reach out to us at (863) 837-4619 so we can assist you further.
      Review Author Icon

      Resident 1231557

      Verified Resident ā€¢ 2022 - 2024

      3/4/2024

      So far great experience with the community, all staff is friendly and helpful with anything you need. Quick responses when needing maintenance. If any issues arise with the complex they immediately email and text everyone so we are all up to date of whatā€™s goingā€¦Ā See More >
        Manager

        3/6/2024

        The Retreat at Lakeland Apartments
        Verified Resident 1231557, thank you for your kind review; we are happy to pass along your comments to the team here at The Retreat at Lakeland! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
        Review Author Icon

        Resident 1226619

        Verified Resident ā€¢ 2021 - 2023

        2/15/2024

        It's ok here the only problem I have is the people that lives above me with the walking all day and all night no sleep at all I spoke with the the Lady's in the office not sure if they have spoke with them atā€¦Ā See More >
          Manager

          2/16/2024

          The Retreat at Lakeland Apartments
          Hello Verified Resident 1226619, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and would like more information on the issues that you are experiencing. If you can please contact the office at (863)777-2398 we would appreciate it.
          Review Author Icon

          Resident 1225772

          Verified Resident ā€¢ 2016 - 2024

          2/12/2024

          Been a resident since 2016. Had a dishwasher mishap that flooded apartment. Still have nasty stinky carpet because I have to move out all of my belongings for the flooring to be replaced. Can't afford to take off work and pay for storage and housingā€¦Ā See More >
            Manager

            2/12/2024

            The Retreat at Lakeland Apartments
            Verified Resident 1225772, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (863) 837-4619.

            Updated Review

            Review Author Icon

            Resident 1193441

            Verified Resident ā€¢ 2023 - 2024

            2/2/2024

            I have been living at The Retreat of Lakeland coming up in 1yr. The office staff has always been great, along with the upgrades, and new maintenance team. I look forward to many more years of calling this place home.

              Manager

              2/3/2024

              The Retreat at Lakeland Apartments
              Verified Resident 1193441, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
              Review Author Icon

              Resident 1221816

              Verified Resident ā€¢ 2023 - 2024

              1/31/2024

              I have only lived here since December 2, 2023. So far I love the location of the apartments here. Staff here are great and helpful. Everyone that I have come in contact with so far are very friendly. I also like how they have differentā€¦Ā See More >
                Manager

                2/1/2024

                The Retreat at Lakeland Apartments
                Verified Resident 1221816, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.
                Review Author Icon

                Resident 1218362

                Verified Resident ā€¢ 2023 - 2024

                1/19/2024

                I love this community it's very nice and quiet and I love the office staff you guy's very nice to us. You guy's always there when I needed, I glad I moved here with no regret thank you guy's keep it up the good

                  Manager

                  1/20/2024

                  The Retreat at Lakeland Apartments
                  Verified Resident 1218362, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
                  Review Author Icon

                  Resident 1216775

                  Verified Resident ā€¢ 2023 - 2024

                  1/13/2024

                  Great and spacious apartment. The staff is awesome. Friendly and attentive. Great amenities like gym, valet trash pick up, in unit washer/drier, etc. The community is right off IN and easy to get to. Noise from I4 is minimal.

                    Manager

                    1/16/2024

                    The Retreat at Lakeland Apartments
                    Hi Verified Resident 1216775, thank you for taking the time to leave a review for us at The Retreat at Lakeland. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
                    Review Author Icon

                    Resident 1216167

                    Verified Resident ā€¢ 2023

                    1/11/2024

                    Cars have been broken into in the neighborhood according to another person in the community telling me to be careful and dont leave my possessions in my car. A gun was stolen out of someones car. I dont leave anything in my car of valueā€¦Ā See More >
                      Manager

                      1/13/2024

                      The Retreat at Lakeland Apartments
                      Verified Resident 1216167, we truly appreciate your honest feedback. Here at The Retreat at Lakeland, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (863) 837-4619 to discuss ways we can better serve you in the future.
                      Review Author Icon

                      Resident 1216153

                      Verified Resident ā€¢ 2023 - 2024

                      1/11/2024

                      Overall, I am pleased but feel there could be more attention to removing landscaping debris more often. Due to large trees in this community there is a lot to maintain but it would help the overall exterior aesthetics. I initially had a problemā€¦Ā See More >
                        Manager

                        1/13/2024

                        The Retreat at Lakeland Apartments
                        Verified Resident 1216153, we strive for 100% satisfaction, and we regret to find out that this was not the case. Please let us know if there is anything else we can do for you; we are more than happy to help!

                        Updated Review

                        Review Author Icon

                        Resident 1195902

                        Verified Resident ā€¢ 2023

                        1/3/2024

                        I am absolutely delighted that I chose to live here at the Retreat at Lakeland. Both maintenance and staff crew have been excellent. All of my requests have been handled professionally. I love the amenities, the abundance of trees, and the convenience to the interstateā€¦Ā See More >
                          Manager

                          1/4/2024

                          The Retreat at Lakeland Apartments
                          Verified Resident 1195902, reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything. Have a wonderful day.
                          Review Author Icon

                          Resident 1207675

                          Verified Resident ā€¢ 2023

                          12/12/2023

                          my dog loves to take walks in the wooded area. i love the package lockers and access to the interstate. not a fan of the road construction outside but that canā€™t be helped. also the publix is within walking distance which is greatā€¦Ā See More >
                            Manager

                            12/13/2023

                            The Retreat at Lakeland Apartments
                            Verified Resident 1207675, thank you for your kind words and this wonderful review! We hope to see you soon!
                            Review Author Icon

                            Resident 1206926

                            Verified Resident ā€¢ 2017 - 2023

                            12/10/2023

                            We absolutely love the office staff, maintenance staff and the community is beautiful. Our apartment has the best view of one of the park settings offered here. Love that thereā€™s multiple dog parks. Weā€™ve been here almost 7 years and plan to be here manyā€¦Ā See More >
                              Manager

                              12/12/2023

                              The Retreat at Lakeland Apartments
                              Verified Resident 1206926, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
                              Review Author Icon

                              Resident 1205359

                              Verified Resident ā€¢ 2020 - 2023

                              12/6/2023

                              My experience I can say has been well with the location and office staff. Maintenance staff doesnā€™t clean up after themselves any time a service order is placed. For communication, with all the changes that were happening in 2022 with management being changed 3 timesā€¦Ā See More >
                                Manager

                                12/7/2023

                                The Retreat at Lakeland Apartments
                                Verified Resident 1205359, we really appreciate your feedback! We hope you have a great day!

                                Updated Review

                                Review Author Icon

                                Resident 1140828

                                Verified Resident ā€¢ 2023

                                11/20/2023

                                Wouldā€™ve loved honesty from the beginning of signing the contract. The place is falling apart and management has no sense of communication or commitment to what they advertised. The prices do not equate to the overall experience.ā€¦Ā See More >
                                  Manager

                                  11/22/2023

                                  The Retreat at Lakeland Apartments
                                  Hi there, I would like to get some more details about your experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (863) 837-4619 to discuss this further.
                                  Review Author Icon

                                  Resident 1200697

                                  Verified Resident ā€¢ 2022 - 2023

                                  11/19/2023

                                  Great staff, a little slow on maintenance but they do the best they can. Pools are amazing, residents are friendly. Have made many friends. My son has also made many kid friends. Pet friendly. Property communicates very well to residents about changes or updates andā€¦Ā See More >
                                    Manager

                                    11/22/2023

                                    The Retreat at Lakeland Apartments
                                    Verified Resident 1200697, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                    Review Author Icon

                                    Resident 1193453

                                    Verified Resident ā€¢ 2022 - 2023

                                    10/27/2023

                                    GOD BLESS :) - the residents here all seem cool calm collective. everyone minds their business which we love. Met a few nice people here in the complex but fixing things in the apartments take FOREVER...been dealing with leaks in my apartment for almost 2ā€¦Ā See More >
                                      Manager

                                      11/2/2023

                                      The Retreat at Lakeland Apartments
                                      Hi Verified Resident 1193453, we regret to hear that your recent experience was anything less than exceptional. We would like to have a better understanding about your experience. Please reach out to us at (863) 837-4619 at your earliest convenience and we will do our best to resolve this with you.
                                      Review Author Icon

                                      Resident 1193420

                                      Verified Resident ā€¢ 2023

                                      10/27/2023

                                      When my girlfriend and I were in the process of getting this apartment, we kept asking to be able to view the apartment we were going to be moving into and they office team calls us and tells us they canā€™t show the EXACT apartmentā€¦Ā See More >
                                        Manager

                                        11/2/2023

                                        The Retreat at Lakeland Apartments
                                        Verified Resident 1193420, we're disappointed to hear of the negative experience you've had at The Retreat at Lakeland. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we ca n improve upon our services. We hope to hear from you soon.
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2022 - 2023

                                        10/26/2023

                                        Disappointed

                                        The Apartments seem beautiful till you move in and realize things start pealing (paint) easily, floors lift quickly bc they are vinyl flooring....paint job is terrible. Sadly, i wouldn't recommend anyone to move here...the apartments are falling apart....management always has an excuse as to whyā€¦Ā See More >
                                          Manager

                                          11/2/2023

                                          The Retreat at Lakeland Apartments
                                          Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (863) 837-4619 at your earliest convenience and we will do our best to resolve this with you.
                                          Review Author Icon

                                          Resident 1191774

                                          Verified Resident ā€¢ 2023

                                          10/22/2023

                                          My experience so far has been ok, I requested for maintenance to come out and take a look at my closet and toilet. Itā€™s been a week and no show yet, also I think the pricing of the apartments is a tad bit high dueā€¦Ā See More >
                                            Manager

                                            10/24/2023

                                            The Retreat at Lakeland Apartments
                                            Hello Verified Resident 1191774, thank you; we appreciate your feedback! If you can please contact the office at (863)777-2398 we would like to discuss your issues further and have them resolved as quickly as possible.

                                            Updated Review

                                            Review Author Icon

                                            Resident 1019283

                                            Verified Resident ā€¢ 2014 - 2023

                                            10/20/2023

                                            Other than the frustration of unresolved maintenance issues inside my apartment, I love being at the Retreat and would choose to stay. My apartment is cozy, and the complex has all the amenities I look for. I feel safe at home. It is conveniently locatedā€¦Ā See More >
                                              Manager

                                              10/21/2023

                                              The Retreat at Lakeland Apartments
                                              Verified Resident 1019283, we really appreciate your feedback! If you can contact the office at (863)777-2398 we would love to hear more about your experience and issues so we can resolve them as quickly as possible.
                                              Review Author Icon

                                              Resident 1186861

                                              Verified Resident ā€¢ 2023

                                              10/5/2023

                                              Constance in the office was beyond amazing. They really did make us feel welcome. The kids have found friends very quickly. Itā€™s close to everything you need. Everything from stores to restaurants. About 1 1/2 hr drive to Orlando. The community has plenty of playingā€¦Ā See More >
                                                Manager

                                                10/5/2023

                                                The Retreat at Lakeland Apartments
                                                Verified Resident 1186861, we are so happy to read such a great review about The Retreat at Lakeland! Thank you, and have a fantastic day!
                                                Review Author Icon

                                                Resident 1185440

                                                Verified Resident ā€¢ 2022 - 2023

                                                9/30/2023

                                                Great !!!! I love the community and is the only community in Lakeland that I feel like I'm in a forest. I love it. Gym , pools grounds, trees.i love it,I love it, I love it, I love it,I love it, I love it, Iā€¦Ā See More >
                                                  Manager

                                                  10/2/2023

                                                  The Retreat at Lakeland Apartments
                                                  Verified Resident 1185440, we are so happy to read such a great review about The Retreat at Lakeland! Thank you, and have a fantastic day!
                                                  Review Author Icon

                                                  Resident 1184823

                                                  Verified Resident ā€¢ 2020 - 2023

                                                  9/28/2023

                                                  the apartment is ok, but as a bottom floor resident my upstairs neighbors have been noisy since I moved in. And the maintenance service has declined since I moved in. For the amount of rent that is paid, the quality of service has declined.

                                                    Manager

                                                    9/28/2023

                                                    The Retreat at Lakeland Apartments
                                                    Hi Verified Resident 1184823, we regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding about your experience. Please reach out to us at (863) 837-4619 at your earliest convenience and we will do our best to resolve this with you.

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $100. Fee: $400. Rent: $25. Restrictions: Breed restrictions apply. Please contact office.. Pet Limit: 3. Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees. Breed Restrictions Apply.
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                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: $100. Fee: $400. Rent: $25. Pet Limit: 3. Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.
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                                                    Other
                                                    • BBQ and Picnic Area
                                                    • Bark Parks
                                                    • Concierge Services
                                                    • Fitness Center
                                                    • Mobile Account Management
                                                    • Mobile Payments Accepted
                                                    • Mobile Service Requests
                                                    • Pet Friendly Community- 3 Pets Welcome
                                                    • Pickle Ball Court
                                                    • Playground
                                                    • Tennis Court
                                                    • Touch Free Smart Package Lockers
                                                    • Two Swimming Pools
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                                                    Leasing

                                                    ***Schedule your Self-Guided Tour today!*** Live it. Love it. at The Retreat at Lakeland! Located in Lakeland, FL, across the street from scenic Lake Gibson, living here gives you the desirable small-town feel while having easy access to Tampa and Orlando by way of I-4. Our one, two, and three bedroom apartments offer large layouts and have been upgraded with high-end features, like stainless steel appliances, granite countertops, wood vinyl flooring, and screened-in patios for watching those beautiful Florida sunsets. You'll love living in this peaceful community with mature trees, plenty of green space - and, if you're in the mood to be active, we've got you covered with a playground, two swimming pools, Pickleball, Tennis courts, and more. We are pet friendly and welcome up to 3 pets, with no weight limit, and have an on-site Bark Park for furry friends to run off energy. 98% of Venterra communities are Top Rated on and we look forward to adding The Retreat at Lakeland to that list. Schedule a tour and see for yourself why The Retreat at Lakeland should be your new home. You will experience a move-in so exceptional, we guarantee it. Live it. Love it. Guarantee.TM We are here for you and available to take your call 24/7.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Venterra Realty Management

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 499 number of votes by renters, The Retreat at Lakeland Apartments is currently rated 3.6 out of 5 stars.
                                                    The Retreat at Lakeland Apartments is rated 3.6/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    The Retreat at Lakeland Apartments is rated 2.9/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The Retreat at Lakeland Apartments is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    The Retreat at Lakeland Apartments is rated 3.6/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    The Retreat at Lakeland Apartments is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    The Retreat at Lakeland Apartments is rated 3.6/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 2.22 days to their community reviews in the past year.
                                                    Venterra Realty Management
                                                    Dogs Allowed
                                                    Deposit: $100
                                                    Fee: $400
                                                    Rent: $25
                                                    Restrictions: Breed restrictions apply. Please contact office.
                                                    Pet Limit: 3
                                                    Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees. Breed Restrictions Apply.
                                                    Cats Allowed
                                                    Deposit: $100
                                                    Fee: $400
                                                    Rent: $25
                                                    Pet Limit: 3
                                                    Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    The Retreat at Lakeland Apartments

                                                    March 2024

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                                                    The Retreat at Lakeland Apartments is a 809 - 1,279 sq. ft. apartment in Lakeland in zip code 33809. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,499 - $2,209. Nearby cities include Auburndale, Polk City, Plant City, Bartow, and Eagle Lake.

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