We moved from another state and were offered 3 different "deals" from 2 diff people...ended up getting a deal that wasn't as good as was dangled to us. During the initial walk-through, the walls hadn?t been painted, there were nail holes everywhere and not one cabinet had been wiped out. The linoleum in the kitchen was very bad, (the manager muttered that maybe it should have been replaced, but was not...) and the places where there should have been light bulbs (ceiling, garage, and kitchen) there were none. The garage was such a mess, cobwebs and debris everywhere, plus small trash and small toys lying about. It was as if this particular apartment was marked off as being "cleaned and ready" but no one every checked it, and it must have been overlooked' The back area had dead planters left by a previous tenant...they looked terrible, but were still there, never removed. We were promised a "move in gift basket", containing fruit, touch-up paint, coupons, etc... We never got this. We rented appliances from the complex that did not work, so they were removed (we ended up buying our own) and instead of crediting us, we were charged the full month rental fee (we only had them 6 days). To top it all off, the staff was handing out holiday gift fire-logs and cards with bows to each resident...as the lady put one on my next door neighbor's doorstep, I was excited, that we would get one too, we thought this a very nice gesture...well, she looked over at me and saw me watching. She said that I was crossed off her list to "not receive one" and she asked if we were moving' Well, yes, we were moving, but not for 2 more weeks! I guess that really topped it off, they didn?t need to waste a card or gift on someone who wouldn?t be there next month....All in all, it was a terrible choice. Parking was a disaster, the neighbor had a big-screen TV against his wall, which was our living room wall...so it sounded like a rumbling storm every single night. Even the gardeners (who shoed up at daylight) were not polite and stared into my windows each time they came by. We were also mislead on what utilities were included in the hefty rental price. We were a family just looking for a lovely place to live. We are generous, easygoing people who never seek out the negative. We WILL next time, investigate more for ourselves, and not trust the showy office or expensive literature.

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