My roommate and I moved into Golf Brook in Nov. We loved how quite it was and the fact that the community was mostly adults. People were friendly and you could count on someone waving hello as you walked or drove by but I should have known form the day I moved in that there would be trouble. First, I pulled up with my movers to find that my apartment was not ready! Remember I had movers I was paying my the hour. 3 Hours later, yes I said 3 hours later, the apartment was ready for us to move into! Trying to get maintenance to service your apartment is a joke. Your given no time frame so you basically have to wait ALL day for them to come, I'm being serious here! One time when my roommate had to go to work she said she was leaving at 5 so they better come sooner, the guy showed up at 4:55!!! Another thing is that they are constantly changing maintenance people. I've seen more people go through that position than I've I've picked up my mail!

I've reached out to those in the office and have been told lies. My roommate was told a couple weeks after we moved in our apartment would be painted because when we moved in it had not been cleaned, when I called the office a couple of months ago to find out when that was to take place I was told they had no idea what I was talking about so they would investigate it and get back to me, here we are 2 months later I'm still waiting to hear from them. I've reached out to their corporate office, left messages with several people and have yet to hear from anyone.

For being "luxury" apartments, I have to say that overall management and maintenace is very ghetto just like the people they are starting to rent to. Ghetto breeds ghetto and has ghetto friends so not only do we now have low class neighbors but they're friends that come to visit are just as bad! Run while you still can! We plan to very soon!!!!

User Responses
From: Anonymous	Date: 09/06/2008
Management is horrendous at best when you need issues addresses with others tenets. Had asked a tenet to keep their tone down 3x's - after 11pm at night - only to get a profanity laced tirade and destruction of my personal property. What did management do. Just wrote them a letter! They will also label you a complainer when they do not do the repairs you request. Do not trust anyone to come into your apartment for any work without your presence. The have been known to leave your apartment unlocked.

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