Golf Brook Apartments
385 Golf Brook Cir, Longwood, FL 32779
888-375-7185 ext 7890  WEBSITE save favorite
AVERAGE RATING
recommended by:
62%

overall rating:
3.6
3.4
3.44 Parking:
3.5
3.5 Maintenance:
3.2
3.22 Construction:
3.7
3.72 Noise:
3.3
3.28 Grounds:
3.6
3.61 Safety:
3.7
3.67 Office Staff:
< | >

RUN!!!

From: little.rigger
Date posted: 5/29/2009
Years at this apartment: 2008 - 2009
User Response is available. 2 responses
 
I moved into Golf Brooke with my wife and son mid 2008, now a year latter I have moved out to another complex due to the lies and deception the staff gave me with in my year at Golf Brooke. When I first moved in there was a bug problem of spiders, flies, and fleas. The air conditioner was not functioning properly and ran all day with the thermostat set at 74 , imagine our electricity bill. And to top it off we were given the wrong apartment.
I was touring with a childrens show when my wife found Golf Brooke. She took the tour and started discussing with the office of move in costs approval and all the usuall headache subject of moving in. They told my wife we would be getting a bottom apartment liked we had asked for since my wife has a bad back and I have bad knees. We later found out after paying all the fees and deposits that we would be getting a bottom apartment.
The infestation of insects and the a/c problem would not have been an issue with me if they hadn't taken THREE MONTHS to resolve it. I was home for a week to move in then left to go back on the road again. Three months when I returned home for another break nothing had been fixed. On top of the insects and a/c there was a major roof leak that began to grow black mold. I had a talk with the property manager of the issue and asked why it was taking so long. She responded with it was never reported, but when she pulled out the move in report there it was, they were all listed right in front of her face. I wrote them a notice of our lease termination right by the state of Florida and our rent withhold right by the state of Florida and they threatened to just kick me and my family out if it came to it. They refused to give us another place of living until the black mold was cleaned.
In conclusion it takes them an eternity to fix things, management lies to you to get you to move in and to to get you to stay, and the place is turning into a frat house when I moved out. Your rent includes landscaping costs, but you never see the landscaping guys there. During the winter time buy a leaf blower and a rake because your gonna be doing it if you want it done
Your water is free, but expect a high rent and about a $300.00 electricity bill.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 1 of 5
Safety: 3 of 5
Office Staff:
2 of 5
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User Responses

From: LillGidget Date: 05/30/2009
Sounds very typical! Promises and more promises and no follow through! Wonder if they have any bad reviews with the Better Business Bureau?!?!?!
From: winnen59 Date: 10/20/2009
This may have been a problem with the previous company that owned Golf Brook, but NTS has bought it back and they are doing a GREAT job of getting repairs taken care of and the landscape crews are here so much getting things back in shape...they should rent here!
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