These people are scammers. Don't let them charge your card because if you get denied they will keep your money for weeks. I was up front and told them I had bad credit and they said it wouldn't be a problem because I make over 100K a year. They denied me and refuse to charge my card back. They say I have to wait for a check in two weeks, which makes no sense. I've worked credit card machines before. The amount should be charged back to my card electronically. And the pool and jacuzzi were filthy when I was there. When I called up there the front office was frantic. Don't come here. You'll regret it.

User Responses
From: liltynah	Date: 03/20/2008
Scammers...... Here's a BIGGER SCAM!! Actual letter mailed to owner of property after the Property Manager - ----- ------ - chose to ignore all coorespondence from us (how unprofessional!!). 1.31.08 Dear Mr. -----, Please consider this correspondence to serve as our Notice of Objection for your retention of our security deposit. On November 23, 2007 we entered our apartment to discover three (3) inches of water flooding our home. The water was entering our apartment from multiple points in our ceiling and was found to originate from the hot water heater in the vacant unit directly above ---------). An immediate phone call was made to your property???s maintenance staff and within 30 minutes, a member of your staff (------) showed up to shut off the main water valve to said hot water heater. The amount of water that accumulated in the above apartment had soaked through the floor causing massive destruction to our unit and destroyed the majority of our personal property. Your staff was notified of the incident the following morning (November 24, 2007) and came by to inspect our unit. An agent named ------- showed up at approximately 11am to take a look around and told us to come by the front office the following day to speak with ----- about the situation. ------- offered us a set of keys to stay in your model apartment; upon examining the model we discovered the keys did not lock the unit and that there was significant mold growth on the windows. As requested, we showed up the following morning (November 25, 2007) to meet with ----- to discover the office was closed. After waiting for two hours we decided to come back the next day. On November 26, 2007 we showed up again to meet with ----- regarding our situation. She informed us that we could stay in the model unit until our apartment had been repaired. We notified ----- of Matt???s documented allergies to mold growth and our concerns of the safety of our personal effects, in hopes for a more suitable resolution to the problem - one was not offered. Forced with no other choice, we left the office and notified our attorney of the matter at hand. On November 29, 2007 a Certified Letter was mailed to ----- notifying her of our intentions, and per your lease agreement (Section 25 ???O???) notifying her of our additional concerns of potential mold and mildew growth in the unit (see attached Exhibit A). A response to the letter was never received. Again, on December 6, 2007 a Certified Letter was mailed to ----- notifying her of the significant mold growth beginning to form in our apartment, the destruction and damages that we had assessed to the structure of our apartment, and a request to meet with a mold remediation specialist to clear our apartment from our general health concerns (see attached Exhibit B). Again, a response was never received. On December 24, 2007, as described in your Lease Agreement Terms, (Section 19: Fire and Casualty), we terminated our obligation to continue the lease and an agent at your office signed the document as ???received.??? We also requested that the full refund of our security deposit of $200.00 be refunded, along with our abated rent of $210.40 (see attached Exhibit C). Please also be advised that throughout the month of December, we continued to inspect our apartment to discover that no repairs had been made and the blowers originally placed in the unit to dry out the carpeting had also not moved. We posses date stamped photos of the lack of progress with the apartment as well (see attached Exhibit D). Furthermore, there has not been any attempt to date of any repairs made to the apartment. It is still in the same condition as it was the day your office was notified of the incident (November 24, 2007). As a side note, prior to this incident, we were also in communication with ----- regarding a break in to our rented garage 17A (see attached Exhibit E). Due to your property???s inability to secure garages properly, we lost $2,100 of our personal property. Again, a response has never been received regarding this situation. Photos are also provided with the Exhibit to display your inadequate locks. This brings us to our situation today. On January 28, 2008 we were served with a Certified envelope containing correspondence from your corporate office that has numerous errors reflecting what is being described as ???tenants who skipped the lease agreement.??? ??? The move out date was not December 4, 2007. A Certified Letter was signed by your office staff after such date (December 6, 2007) with no intention of us terminating said lease. The actual Termination of Lease occurred on December 24, 2007 per Section 19 in your lease agreement. ??? There are significant damages to the apartment which are not noted on the Move-Out Inspection Agreement ??? of which we have photographs documenting this. This particular unit is far from ???OK??? as ----- has described ??? even more so, it is an extreme health hazard to any adjacent unit. ??? The ???pet fee??? of $500.00 and note of ???pet odor??? on the Move-Out Inspection Agreement is not a valid claim as your agents -------------, who occupied the above unit #---- and -----) both knew of our dog - a 4 year old, neutered, 10lb., miniature pincher. Upon applying for the apartment and moving in, they ???waived??? the pet fee as a ???favor for friends,??? and furthermore, on multiple occasions, Bryan would even ???pet sit??? for us when we were out of town prior to him vacating #----. On top of this, the claim of ???pet odor??? in the apartment cannot be substantiated due to the significant odor of mold growth occurring in the apartment; which as you can imagine is absolutely horrible. ??? The note of our garage key not being returned is also invalid as we returned this to one of your maintenance team members (------) when showing him the garage the day of the flood. ??? ???OK Smoke Alarm??? ??? due to the flood, the smoke detectors in our unit were inoperable, also voiding the claim on the Move-Out Inspection Agreement. Therefore, it is our request that you review the documents attached to this letter and provide a written response as to your intentions to us and our attorney at the addresses listed below. Please be advised of the total monies ($1,410.40) rightfully owed to us per your lease agreement and additionally, no monies are owed to your property on our behalf ??? ??? $500.00 Garage Reimbursement ??? Renter???s Insurance Claim ??? $500.00 Flood Reimbursement ??? Renter???s Insurance Claim ??? $200.00 Security Deposit Refund ??? $210.40 Abated Rent Refund for November 23-30, 2007 Lastly, please note that we have invested a great deal of time correcting mistakes made by your employees, at your property, on multiple occasions. Per your lease agreement, every action we have taken to date has been what your terms deemed necessary. This has become pure harassment ??? the allegations being placed upon us are false. Even more so, this particular unit has YET to be repaired. By notifying you, it is our intention to resolve this situation as expediently as possible. **BEWARE - THIS APARTMENT COMMUNITY IS A SCAM. TAKE A STROLL PASSED #---- AND YOU'LL SEE THE CONTINUED MOLD GROWTH, LACK OF REPAIR AND THE MOLD SPREADING TO ALL ADJACENT UNITS - HEALTH HAZZARD!!**

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