Via Tuscany Apartments
#18,987 #26 #1,935

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Via Tuscany Apartments

300 Tuscany Way, Melbourne, FL 32940
(319 Reviews)
$1,605 - $2,412/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 2 Baths

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2 Beds, 2.5 Baths

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3 Bedrooms

3 Beds, 2 Baths

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4 Bedrooms

4 Beds, 2 Baths

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Studio

Studio, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D+

Review Ratings

Noise

1.0

Grounds

1.0

Safety

2.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Via Tuscany Apartments Reviews

(318)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2022 - 2023

11/20/2023

Avoid at all costs

I have lived here since Sept 2022-Nov 2023. I have requested to move out 2 weeks early as the train noise and rowdy neighbors have disrupted my sleep since April 2023. I have not stayed for a full 30 days due to the excessive noise.ā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2021 - 2022

    6/12/2022

    Leasing office very rude feel entitled treat people with no respect

    Well Peter shoes are big to fit the leasing office are very rude and feel entitled creepy feeling in office witth Mychon very ignorant person as we pay his hourly and they treat resident horrible and closed amenities for 6 months then Michelle told meā€¦Ā See More >

      Updated Review

      Review Author Icon

      via103121

      Resident ā€¢ 2021 - 2022

      4/11/2022

      Overpriced and Nothing but Problems

      This 20+ year old complex is grossly overpriced and comes with a host of problems you would prefer to avoid. First, it's got problems with cockroaches. My unit was treated no less than four times in five months and I still worried as I sleptā€¦Ā See More >
        Review Author Icon

        B00389274

        Resident ā€¢ 2021 - 2022

        3/25/2022

        The male staff in the office are highly inappropriate in their treatment of women. They are condescending, sexist and rude. I felt unsafe alone in the office until another resident walked in. I would highly recommend going into the office with another person and ifā€¦Ā See More >
          Review Author Icon

          Gdrenn@bellsouth.net

          Resident ā€¢ 2021

          11/24/2021

          We had a very nice stay for 7months of 2021 - when we vacated is when we experienced issues. Miscommunication on the vacate form - wrong carpet cleaner phone given and had to jump through hoops to get the required carpets cleaned in time (ā€¦Ā See More >
            Manager

            3/14/2022

            Via Tuscany Apartments
            Hello, Thank you for taking the time to review your positive stay with us. We had been in communication and spoke with you several times. The final account charges have been resolved to meet all parties satisfaction. If you have additional concerns please feel free to contact our office at 321-259-4450
            Review Author Icon

            anonymous

            Resident ā€¢ 2020 - 2021

            7/26/2021

            Managers rip people off! Was told I have to pay for cable & pest control only to see that my neighbor does not pay for these and they are also paying $300 less while we have the same 1B1B. Male staff is extremely RUDE! grownā€¦Ā See More >
              Manager

              3/14/2022

              Via Tuscany Apartments
              Thank you for taking the time to review. Each apartment has a different market rent value depending on size, features and length of residency. If you would like to discuss your specific account please feel free to contact us at 321-259-4450
              Review Author Icon

              anonymous

              Resident ā€¢ 2020 - 2021

              6/18/2021

              Terrible experience. Overpriced. Cheap facelift, exposed nails in floorboards etc. Garbage in green smelly fountain areas regularly, turtles and natural habitat become entangled (sad). Smoking and drug use allowed on premises even by staff. Management will be nice when marketing initially. Once you move inā€¦Ā See More >
                Manager

                6/22/2021

                Via Tuscany Apartments
                Hello Summer, you left this same review on google. According to our records, you are not a past or current resident or guest of Via Tuscany, therefore your review doesn't appear to relate to this community based on the information provided. We have invited you to contact our office at 321-259-4450 so we can ensure you have the correct community and if you have received a past negative experience we would like to discuss. We hope to hear from you soon.
                Review Author Icon

                Yolandawisneski

                prospective ā€¢ Visited 2021

                2/16/2021

                Went back to ask questions about the apartment I am interested in and ----- was more than helpful, he took me and my friend back to the Model and let me take measurements and answered all my questions no matter how silly they were. Veryā€¦Ā See More >
                  Manager

                  3/14/2022

                  Via Tuscany Apartments
                  Thank you for the kind words.
                  Review Author Icon

                  anonymous

                  prospective ā€¢ Visited 2021

                  2/16/2021

                  I recently visited Via Tuscany Apartments in a search for my next home. The Leasing Staff was amazing and I felt so welcomed. I was greeted by the property manager who put me in contact with a lovely leasing agent. The property looks great andā€¦Ā See More >
                    Manager

                    3/14/2022

                    Via Tuscany Apartments
                    Thank you for the kind words!
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2021

                    1/12/2021

                    Do not rent here. I lived here for a few years and experienced so many issues. The property was recently renovated, however the plumbing, cable (internet) and A/C's are not updated and do not work properly. In the last two years that I lived thereā€¦Ā See More >
                      Manager

                      1/13/2021

                      Via Tuscany Apartments
                      Hello Jeremy, Unfortunately, I was not here during the time of your residency. As part of the management team that represents Via Tuscany I would like to apologize for any bad interactions or circumstances you felt took place while living in the community. I would love the opportunity to speak with you regarding some of the concerns you mentioned along with the new team and what we have done thus far in the community since you resided with us. If you have time, you may reach me in the office at 321-259-4450 or via email at mrivera@viatuscany.com. Thank you for your time, Michelle Rivera, Community Manager
                      Review Author Icon

                      Chasesansing

                      Resident ā€¢ 2020

                      7/9/2020

                      I have lived here almost a year and I can say that it is 100% the best apartment I've lived in. Everyone here was nice and very welcoming. It also a very safe place to live. I can tell the office staff care about meā€¦Ā See More >
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2018 - 2020

                        7/9/2020

                        Unsafe place to live , unprofessional staff to much money for nothing if u looking for be safe and have nice life style Tuscany way is not de place to be. Never again deal with Via Tuscany. Search before

                          Manager

                          7/9/2020

                          Via Tuscany Apartments
                          Hello, I am sorry for the negative experience you had in our community. If you have time, I would love to better understand the negative review - Allen Ellis, Community Manager - aellis@viatuscany.com
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2015 - 2019

                          2/12/2019

                          BEWARE of the very SHADY practices going on at Via Tuscany. This place has gone downhill so fast with new ownership and new office help. The new woman in the office will send you an invoice saying they went over the books and you oweā€¦Ā See More >
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2015 - 2017

                            5/6/2017

                            WARNING--Do not live at this community! In the time I've lived here the air conditioner went out three times, the water heater burned up and management is the worst!!!! They have community rules, but do not enforce them. The "security guard" they have isā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2016 - 2017

                              3/30/2017

                              This is the best apartment complex I have ever lived in! It is beautiful and a peaceful place to live. The staff always wave and smile and are helpful.

                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2016 - 2017

                                1/16/2017

                                I have lived her for almost a year, and am very happy with my apartment. I have always been treated with respect and listened to by the staff. The staff are very accommodating, so if anyone does complain about the staff or groundsā€¦Ā See More >
                                  Review Author Icon

                                  Andrew11488

                                  Resident ā€¢ 2015 - 2016

                                  12/3/2016

                                  Great place to live . I am a tenant of 2 years and love it here . Staff is friendly, maintenance professional and knowledgeable grounds are beautiful and clean . I recommended my best friend who now lives here too.

                                    Review Author Icon

                                    jdmao3

                                    Resident ā€¢ 2014 - 2016

                                    11/28/2016

                                    I have lived in these apartments for two and a half years and I came to appreciate the peace and quiet once I started living here. Every time I had an issue with my apartment, maintenance and the leasing staff was always on topā€¦Ā See More >
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2016

                                      9/19/2016

                                      I am a recent renter at Via Tuscany aand I am very happy with my decision. The staff members are amazing and are willing to help and answer any questions at any time. The facilities are great and everything is always clean. It's a veryā€¦Ā See More >
                                        Review Author Icon

                                        worldatlas111

                                        Resident ā€¢ 2016

                                        9/6/2016

                                        I have lived at Via Tuscany for a few months now. Overall, it's a great place to live. I feel safe and I'm in close proximity to anything I need. All of the ladies in the leasing office have been amazing to deal with.ā€¦Ā See More >
                                          Review Author Icon

                                          Tgulledge1

                                          Resident ā€¢ 2016

                                          8/30/2016

                                          We recently moved into the apartments, renting sight unseen, and we have been extremely happy with the level of service we have received. We originally rented a 1 bedroom, but realized that we needed to upgrade not long after we moved in. Theā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2015 - 2016

                                            1/29/2016

                                            Everything is great here except no one picks up after their dogs. There are 3 nice dog parks but they are full of holes and dog feces. My dog has been sick 3 times since we have been here. The vet says no moreā€¦Ā See More >
                                              Review Author Icon

                                              Sircello

                                              Resident ā€¢ 2009 - 2015

                                              10/4/2015

                                              I LOVE living at Via Tuscany apartments. I want to reitre and die here. This place is a work of art. I literally live in a work of art. It's beautiful. The architect knew what he/she was doing and has great taste. Management is greatā€¦Ā See More >
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2015

                                                9/28/2015

                                                First let me say that I am no way being compensated for this review!! My husband, daughter and I have lived here since April 2015 and have enjoyed every minute! We were looking for a 3 bedroom unit, but due to none being available weā€¦Ā See More >
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2015

                                                  9/1/2015

                                                  The maintenance team sucks. You set up an "appointment" and they still never come. They do a half --- job. The units are disgusting for how much you pay... You pay "luxury"apartment rates but have crap appliances, crap counters, crap plumbing, and crap service. Doā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: Non-refundable pet fee up to $500.00
                                                      Less Info
                                                      More Info

                                                    Leasing

                                                    Call about our one month free on a 2 or 3 bedroom apartment!
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                                                    This community is managed by

                                                    TIG Management

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                                                    Communities
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                                                    Questions & Answers (2)

                                                    Susan mckatge
                                                    Asked on: 06/25/2018
                                                    Q:Ā I'm 62 years old single no children and I have a certificate through Brevard housing I've been here Wickham Village 5 years and they're always two weeks early on my rent then I pay my portion plus I'm responsible for my cable my lights in my water are you taking Section 8
                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā What is security like?

                                                    Frequently Asked

                                                    Based on 319 number of votes by renters, Via Tuscany Apartments is currently rated 4 out of 5 stars.
                                                    Via Tuscany Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Via Tuscany Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Via Tuscany Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Via Tuscany Apartments is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Via Tuscany Apartments is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Via Tuscany Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    TIG Management
                                                    Dogs Allowed
                                                    Comments: Non-refundable pet fee up to $500.00
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2 Baths
                                                    4 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Via Tuscany Apartments

                                                    March 2024

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                                                    Via Tuscany Apartments is an apartment in Melbourne in zip code 32940. This community has a 1 - 4 Beds, 1 - 2.5 Baths, and is for rent for $2,412. Nearby cities include Indian Harbour Beach, Indialantic, West Melbourne, Satellite Beach, and Palm Bay.

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