The Good: Beautiful views of the city skyline, quiet area in South Beach, and Parking is across the street.

The Bad: Management is a little anal about the furniture allowed right outside your door. May have to call a bit to make arrangements for A/C repair or any repair for that matter. Terrible floods and water damage to pipes, clogging sinks, bathtubs, and toilets makes it a pain as well. Not really worth the rent, but you try to forget about that when you look at your view. However, many vistors will stand in front of your door to gaze at the view (Watch your belongings outside). Can't have dogs, but cats are okay. Dog haters...

The Ugly: If you own a car, the parking management are the absolute worst to work with, well actually their only manager, Telisha Wheeler. Good luck trying to get in touch with her, never in the office and has no one to report to. If you have to deal with her, make sure you have any problems taken care of right then and there. She is a nightmare to get call backs and follow up's. The front desk staff are the only bright spot, because they are there to actually help and do all they can do. But management needs to fire Ms. Wheeler or do something about her attitude to customers and her job.

User Responses
From: Anonymous	Date: 04/22/2009
First of all anon, you should consider the fact that Ms Wheeler was the ONLY employee that had the Parking garage to run, with zero assistance and also had to run the storage tenants and manage the issues of the retail stores in that building as well. Oh not to mention she oversaw the parking facility and repair for the parkign lot at The Floridian which from managements point of view got priority over the less appealing property down the street.As for who she reported to, she was also sent numerous times from her office to the main office for errands and meetings. Please get the facts before you begin bashing someone online. and at least have the balls to show who u are.
From: Anonymous	Date: 04/23/2009
To Whom This May Concern. NOTE: My response to you is in a much more timely manner...With that being said... BELIEVE me, I do have my facts perfectly straight. I am sorry, but if you are not able to do your job then you (and the company) must realize its time to move on or have "sense" to request for assistants in your area. That's being a smart "professional" employee; realizing that the job requires more workers. If you are not able to manage a simple parking garage/storage/retail store facility while having "Good Customer Service" by contacting those "customers" (REGARDLESS, of where they live Floridian, Southgate, or regular storage renter) who left several messages in one day and continued to do so for that week and thereafter, its no wonder why other tenants who lived there or rented parking/storage spaces didn't pay their monthly fees either on time or at all. Believe me, I knew of five renters who didn't pay (because several times we were waiting together outside the door to her office at the same time for her to come to work in the morning and/or afternoon) and many of the staff members who were there working at that time had confirmed this. Before Ms. Wheeler, the last Parking Manager they had, I never had a parking issue not taken care of in timely manner or at least respond to a message on the machine. That manager had the "balls" to say either "I received your message and I am working on the details and will follow up with you within the week or once I get the details.." or it ACTUALLY got handled. By the tone of your email and use of past tense in your comments, two things come to mind... It appears that you are a bit emotional about this whole situation in 2006 and/or Ms. Wheeler may not be employed in that particular position any longer (hopefully she has moved on to a better job more suited for her OR she has improved her management skills)??? I lived there in 2006 (it's now 2009, your reply is a bit late...) and I have happily moved on to a much better place of residence for me in south of fifth area with the same beautiful view. I, too, am a manager of several departments in a multi-million dollar company and still have the courtesy to reply back to my customers. Regardless of my customer's accounts being either low income ($1,000 to $99K) or larger account ($100K - $2.6Mil.)I give them the same respect expected as if it was me. Look, I don't want this to become a yelling match, I am far more mature than that... I happily moved on, I let my response out for those to read and be informed on my (and many other tenants at the time) point of view in 2006. And I chose to be anonymous, because it doesn't matter who I am or what I look like, what matters was I was a resident and customer who felt that issue needed to be address. If she has changed that's GREAT and I wish her the best, but if not she needs to know who she is representing is far more than just her, it's also the company. I don't mean to offend but rather point out the facts 3 years ago, I know she could have handled many situations better and hope that the issue is no longer. Thank You...

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