I've lived at emerald palms for over two years and just renewed my lease again. There's alot of polarized reviews about this place and I think it all depends on who you deal with and which side you live on. There are two sides, the ------ ghetto side and our side (yellow buildings) and then there are the knowledgable, attentive staff and the "I don't know/give a ----" staff. In the newer yellow buildings, everything is new, clean and maintained. It's well lit, safe and almost all the neighbors get along... Now on the ghetto side, it's another story... I wouldn't live there even though it's ALOT cheaper. Looks dirty and ratty. Not well lit and heard they have a roach problem. When ever anything has broken, it was repaired within the next day. Rent is pricey, but location and amenities are worth it. Awesome pool and gym and close to highway.

Now the staff, some are awesome like Catherine (office) and Mike (maint.) knowledgable, friendly and patient. Catherine helped us with our last renewal and she was the only one with answers. On the other hand you have people like Stephanie (office) who knows next to nothing about pricing/apts and will not call you back... Like dealing with a wall. I know you're busy but come on! you show apartments, not exacly flight control at M.I.A. ! And when you finally reach her she gets annoyed and tries to hurry you.

All in all I would definately recommend this place. Just renewed my lease and upgraded to a 2/1 and I plan to renew again next year unless a better place pops along

Your thoughts? Post a response to this review. Display my response: with my username anonymously Responses appear below reviews and one response per user is permitted.

   Free estimates on moving trucks      Find apartment share/roommates